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HĂ´tel de La Cigogne

5.0 star property

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Photo gallery for HĂ´tel de La Cigogne

Terrace/patio
Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Suite | 1 bedroom, premium bedding, minibar, in-room safe
Daily continental breakfast (CHF 37 per person)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Parking available
$577
includes taxes & fees
Jan 2 - Jan 3, 2026

Explore the area

View in a map
17, place Longemalle, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du RhĂ´ne
    ‪1 min walk‬
  • Place, Flower Clock
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

9.8 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 592 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (twin beds)

Suite (twin beds) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (twin beds)

  • 592 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (twin beds)

Junior Suite (twin beds) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (twin beds)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Duplex

Duplex | 1 bedroom, premium bedding, minibar, in-room safe

Duplex

  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex (twin beds)

Duplex (twin beds) | 1 bedroom, premium bedding, minibar, in-room safe

Duplex (twin beds)

  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Duplex

Superior Duplex | 1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex

  • 700 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Duplex, 2 Bedrooms

Family Duplex, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Family Duplex, 2 Bedrooms

  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Exterior
HĂ´tel Longemalle
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 402 reviews
HĂ´tel Longemalle

About this property

HĂ´tel de La Cigogne

5-star hotel in Geneva City Centre
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a meeting room, and concierge services are onsite.
HĂ´tel de La Cigogne offers 50 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a health club, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge). Guests can use the health club at a partner property.

HĂ´tel de La Cigogne is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurant de la Cigogne - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 49 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 37 for adults and CHF 37 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant de la Cigogne

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 37 for adults and CHF 37 for children
  • Valet parking fee: CHF 49.00 per day
  • Pet fee: CHF 15 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

HĂ´tel Cigogne Geneva
HĂ´tel Cigogne
Cigogne Geneva
Cigogne
Hotel De La Cigogne
HĂ´tel de La Cigogne Hotel
HĂ´tel de La Cigogne Geneva
HĂ´tel de La Cigogne Hotel Geneva

HĂ´tel de La Cigogne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 449 reviews
Rating 8 - Good. 88 out of 449 reviews
Rating 6 - Okay. 21 out of 449 reviews
Rating 4 - Poor. 4 out of 449 reviews
Rating 2 - Terrible. 6 out of 449 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

candice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location is amazing, staff were so helpful in every area of the hotel from front desk to house keeping. Rooms are spacious however bathrooms are a little small. Color decor of the room is interesting not my first choice. Great experience
Stayed 2 nights in Jul 2025

8/10 Good

kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

At the gateway to old town Geneva

This is an old school/Old World hotel at the gateway to the old town section of Geneva. We booked a junior suite here for four nights in August of 2025 and enjoyed our suite. The furniture appears to be 200-300 years old and supports the Old World charm and ambiance of this hotel. The only real problem we had with this hotel was with the restaurant. We decided to have lunch at the hotel during the time we were there and had a very nice corner table. The food was good, but we had a bottle of white wine that the wait staff kept in a chiller just out of our reach. That meant that they had to do the pouring as I would have to had to get up to actually get my hands on the bottle. This was very inconvenient, and in the end our waiter came over, inspected the wine bottle, which still had a quarter of a bottle left, and decided to take it away despite our protests. This wasn't good and is why they are getting one star for service. The housekeeping on the other hand, was outstanding. They had a sign to hang out when the room was ready for servicing and they came quickly and did good work. Overall, I would recommend this hotel but would warn about the hotel restaurant, as that wasn't a good experience for us.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bogdan

I was impressed how well the staff handled the difficult situation in which I needed to relocate to another hotel since the room I booked was not available anymore. One of their team members took us to another (very nice) hotel, paid for the taxi, ensured express checkout and made sure the breakfast was included. Building customer loyalty in unexpected situations is not an easy task, but this team did an amazing job. Will come back for sure.
Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Very friendly and helpful staff. Great walkable location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvie, North Saanich

Stayed 2 nights in Jul 2025

8/10 Good

Sinead

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

John, Mississauga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
close to eveything, able to walk most of the downtown Geneva see all the attractions, many restaurants to choose from
Stayed 1 night in Jul 2025

4/10 Poor

Mohammed, london

Traveled with group, Traveled with family
Disliked: Amenities
A disappointing first day at a Usually Reliable Chain As a frequent guest of NH Hotels across Europe, I have come to associate the brand with a certain standard of quality and comfort. It was with this expectation that I booked a superior room at the NH Collection Amsterdam city, and even paying a premium for what I anticipated would be an enhanced experience. Unfortunately, my stay was anything but superior and left me feeling thoroughly let down. From the moment I entered the room, it was clear that the "superior" designation and extra cost did not translate into better amenities. The offerings were basic at best and certainly not what I have come to expect from this tier of room at other NH properties. However, the most significant issue was the noise. It was relentless, permeating the room throughout the day and, most disturbingly, all through the night. Sleep was a luxury I was not afforded. The walls seemed paper-thin, and the central location, while convenient, became a major drawback due to the constant street noise. Compounding the problem was the disruptive behaviour of the housekeeping staff in the mornings. The clamour in the corridor was so excessive it sounded as though they were wrestling with their trolleys. This level of internal noise is simply unacceptable and demonstrates a profound lack of consideration for sleeping guests. This experience has been a considerable stain on my otherwise positive perception of the NH Hotel group.
Stayed 7 nights in Jun 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous old fashioned hotel with superb service and modern bathrooms. Great location near old town
Stayed 7 nights in May 2025

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

arnaldo

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

đź‘Ť
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service. Perfect location walk to everything including all of Old Town. It is located on a pedestrian mall with difficult, so an out of town taxi had trouble finding the location
Stayed 2 nights in Mar 2025

8/10 Good

Katie

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The Family Suite was great as space but the condition of the carpet & walls was aged
Stayed 1 night in Feb 2025

10/10 Excellent

Hassan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, fantastic staff service
Stayed 2 nights in Mar 2025

10/10 Excellent

Sabeena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Feb 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little bit of an off experience. The decor of the room as more than a little odd, the bathroom had a hand shower in the tub with no glass. There was very limited vanity space (this is likely what bothered me most). I get this is meant to be a European experience; however, I expected a bit more of given the status of the property. The bar wasn’t really a bar, it was more of a parlor with drink service. Okay I suppose, was looking for more of a lobby “vibe”. Everything was super clean and comfortable, staff very accommodating - perhaps just not aligned with my personal preferences.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in old town Geneva

Beautiful hotel with a lot of charm located in the best spot of Geneva and old town. We all enjoyed our stay. There were six adults in our family ski trip in three hotel rooms. We stayed at the hotel at the beginning of our ski trip before we drove to Chamonix, in the middle before everyone went their way traveling through France and Italy and again my husband and I came back at the end for one more night before we flew home back to the states. The staff was very accommodating and wonderful! Highly recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleni Elpis

Liked: Cleanliness, staff & service, room comfort

Excellent Hotel.

Excellent Hotel, in all respects.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

VRAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jan 2025

10/10 Excellent

felix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

bbhawna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the lake ans shopping area. Beautiful room. We had breakfast in our room which was delicious and plentiful
Stayed 2 nights in Nov 2024

6/10 Okay

David

Stayed 1 night in Jan 2025