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Hotel Diplomate

4.0 star property

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Photo gallery for Hotel Diplomate

Lobby
Front of property - evening/night
Junior Suite, 1 Queen Bed | Living area | Flat-screen TV, pay movies
Lobby sitting area
Superior Double or Twin Room | Minibar, desk, soundproofing, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
Rue de la Terrassière, 46, Geneva, GE, 1207
  • City Center Shopping Area
    ‪1 min walk‬
  • Rue du Rhône
    ‪5 min walk‬
  • Place du Bourg-de-Four
    ‪12 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, desk, soundproofing, iron/ironing board

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Twin Bed

Minibar, desk, soundproofing, iron/ironing board

Superior Single Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Minibar, desk, soundproofing, iron/ironing board

Standard Single Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Diplomate

4-star hotel in Geneva City Centre
Self parking, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Diplomate offers 46 accommodations with minibars. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hotel Diplomate features laundry facilities, dry cleaning/laundry services, and an elevator. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.

Hotel Diplomate is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 26 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 per person
  • Secured self parking fee: CHF 32.00 per day
  • Rollaway bed fee: CHF 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

BEST WESTERN Diplomate
BEST WESTERN Diplomate Geneva
BEST WESTERN Hotel Diplomate
BEST WESTERN Hotel Diplomate Geneva
Hotel Diplomate Geneva
Hotel Diplomate
Diplomate Geneva
Geneva Best Western
Best Western Geneva
Hotel Diplomate Hotel
Best Western Diplomate
Hotel Diplomate Geneva
Hotel Diplomate Hotel Geneva

Hotel Diplomate Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 146 out of 628 reviews
Rating 8 - Good. 231 out of 628 reviews
Rating 6 - Okay. 138 out of 628 reviews
Rating 4 - Poor. 73 out of 628 reviews
Rating 2 - Terrible. 40 out of 628 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerlicia, Boca raton

Liked: Staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Stayed 1 night in Sep 2024

4/10 Poor

Kaveh

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The room's AC didn’t work and was noisy. The mattress in the bedroom was terrible. The bathroom didn’t have proper ventilation, so it always smelled bad. In general, I don't recommend this hotel anymore.
Stayed 1 night in Sep 2024

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

banik

Disliked: Cleanliness, property conditions & facilities
Too much roaches, dirt, dusty, garbage
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short stay for a conference. Provided all that I needed. Convenient for walking and public transport.
Stayed 2 nights in May 2024

8/10 Good

Hafed, Crawley

Liked: Cleanliness
Good value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 2 nights in Aug 2024

8/10 Good

CJ Connie

Traveled with partner
Liked: Staff & service
10 minutes walk to city centre, nice hotel with very friendly staffs. Breakfast is continental selections with bacon and eggs, good enough to start our day. The room we stay with nice balcony overview the street. The bathroom is very tidy and clean but a bit old fashion. We saw the room next door with fresh look bathroom, maybe next time should request the renovated bathroom room. Overall very nice hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Mouhanad

Stayed 5 nights in Jul 2024

8/10 Good

Hop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Ashley

Great customer service. Rooms wasn’t the best.
Stayed 1 night in Jun 2024

8/10 Good

Nissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kah Poh

Business traveler
Liked: Cleanliness, staff & service
A day in Geneva
The hotel was a bit old with a retro lift. Average stay but can we ask for during a biz trip
Stayed 1 night in Jun 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, staff friendly and generally helpful. We did ask for extra pillows and towels, only 1 bath and 1 hand towel in the room, for two people, but did not receive the asked for items. Hotel in a good location for the train station and central city area. The hotel interior was a little tired but perfectly clean.
Stayed 1 night in Jun 2024

4/10 Poor

Melisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Terrible breakfast (I could’ve made more food if I was at home) and the facilities were super outdated - I couldn’t believe that it was a 4* hotel! The room card stopped working 4 times during my 2-night visit and although the front desk were happy to help me, the first time I had to wait for over 15-20minutes! Overall a bad experience
Stayed 2 nights in Jun 2024

2/10 Terrible

John

Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Traveled with family
Liked: Property conditions & facilities
Delightful welcome at Reception - including raclette - and the room was spotless. We avoided breakfast at it seemed unfeasibly expensive!
Stayed 2 nights in May 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very central position Geneva and not too expensive.
Stayed 3 nights in May 2024

8/10 Good

Oksana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good !
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and affordable. Close to the city center and perfect for a quiet weekend in Geneva.
The street view as you turn left after exiting the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, Centerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk service was very helpful. Location was right on the train/trolley line...and they gave a Free rider pass, which we used every day.
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Marit

Traveled with group
Check in was not good. We were not given the wifi password at check in and tried calling the reception from our room - the phone in the room was dead! Had to go back down and ask for the password. Next day we found out whenstaying in a Geneva hotel you get free transportation all over the city. We were not told about this at check in. When we asked for it the next day we were given each a ticket to use. This should have been given to us at time of check in. Rest of the staff were nice and helpful and breakfast was very nice.
Stayed 2 nights in Apr 2024