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Hotel Excelsior

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Triple Room | Minibar, in-room safe, desk, iron/ironing board
Front of property
Front of property
Reception
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue J.-J. Rousseau 34, Geneva, GE, 1201
  • City Center Shopping Area
    5 min walk
  • Rue du Rhône
    6 min walk
  • Mont Blanc Bridge
    8 min walk
  • Geneva (GVA-Cointrin Intl.)
    21 min drive

Room options

View all photos for Standard Single Room, 1 Twin Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Twin Bed, City View

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Double Bed, Courtyard View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, City View

Classic Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room, City View

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed, Courtyard View

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Twin Bed, Courtyard View

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, 1 Twin Bed

Minibar, in-room safe, desk, iron/ironing board

Basic Single Room, 1 Twin Bed

  • 139 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds, City View

  • 204 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Courtyard View

Standard Twin Room, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Courtyard View

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, 1 Bedroom, City View

Premium Double Room, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Double Room, 1 Bedroom, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Excelsior

Hotel in Downtown Geneva
Along with conference space, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Hotel Excelsior offers 54 accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Hotel Excelsior features multilingual staff, concierge services, and complimentary newspapers in the lobby. Event facilities measuring 700 square feet (65 square meters) include conference space. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Hotel Excelsior is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Crib (infant bed) fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

Property is also known as

Excelsior Geneva
Excelsior Geneva Hotel
Excelsior Hotel Geneva
Geneva Excelsior
Geneva Hotel Excelsior
Hotel Excelsior Geneva
Hotel Excelsior Hotel
Hotel Excelsior Geneva
Hotel Excelsior Hotel Geneva

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 495 reviews" "
Rating 8 - Good. 228 out of 495 reviews" "
Rating 6 - Okay. 114 out of 495 reviews" "
Rating 4 - Poor. 31 out of 495 reviews" "
Rating 2 - Terrible. 11 out of 495 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip
Nice place good staff very friendly as well like the place good area and good shopping
Stayed 1 night in Jul 2020

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip
Clean place friendly staff good breakfast would recommend to anyone
Stayed 1 night in Jul 2020

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and very clean. With no room temperature controls though the room temperature fluctuated during the evening - had to open the window. The front desk personnel were always ready and willing to help. Hotel is in a great location. I would stay there on any return trip to Geneva.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was central and in a quiet side street.Ideal for our long weekend in Geneva.
Stayed 3 nights in Nov 2019

8/10 Good

liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Amr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
A good location hotel 5 minute walk ailway station
6th floor room we stay looked like nearly furnished but need staircase access from where the elevator reached on 5th floor. The gentleman who checked us in was providing excellent service showing us the other rooms as we requested. Other receptionists were average. Breakfast acceptable.
Stayed 3 nights in Oct 2019

6/10 Okay

Callum

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price
Close to the waterfront, train station, and restaurants. Is not air conditioned, but room comes equipped with a fan. New renovations make the reception area bright and welcoming. Clean.
Stayed 8 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tiny room compared to other hotels in the same area for the same price. Hotel lobby was undergoing renovation; not conducive for a restful stay.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Pik Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but perfect
Hotel reception is under renovation, but it doesn't affect anything. Room is spacious and very clean with a big bathroom and a cloakroom to put the suitcase and hang the clothes. Location is perfect, easy to access to everywhere. A big department store MANOR is just accros the road. Reception staff is friendly and helpful. Overall we have a present stay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and really helpful. Room was spacious and clean.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location and a nice comfortable hotel. Lack of air conditioning on a very hot day but not hotels fault as probably not usually needed. Some work was being done and it would have been nice if we had been informed before arrival by either the hotel or expedia.
Stayed 2 nights in Jul 2019

6/10 Okay

James T., Richmond USA

Liked: Cleanliness
Not sure I would choose this place again
The place was clean and the breakfast provided was good. However, it was a really small hotel room with a tiny twin bed and no windows that can open to provide relief from the heat.. This was problematic given the heatwave Geneva was experiencing.
Stayed 3 nights in Jul 2019

10/10 Excellent

LAZARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So cool and comfortable.
Stayed 12 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Nicely decorated breakfast area. Attentive staff. Walking distance to old town and main train station. Rooms are tiny. No English options on the TV.
Stayed 2 nights in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

F Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 9 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & all staff very friendly & helpful -great to be able to leave luggage without a restricted time -absolutely great location My only reservation is not having tea/coffee facilities in the room as this really makes a difference -I would be prepared to pay a little more to have this facility
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable. Spotlessly clean. Outstanding breakfast!
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from reception staff. Yves and Lucien were very helpful.
Stayed 2 nights in Apr 2019

8/10 Good

Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free with good breakfast
Stayed 2 nights in Mar 2019