Mandarin Oriental, Geneva

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Geneva

Rooftop terrace
Front of property
Suite, 1 King Bed, River View, Corner | 1 bedroom, premium bedding, pillowtop beds, minibar
Reception
Family Suite, 1 Queen Bed | Living area | Flat-screen TV, DVD player, MP3 dock, offices

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1, Quai Turrettini, Geneva, GE, 1201
  • City Center Shopping Area
    6 min walk
  • Rue du Rhône
    6 min walk
  • Mont Blanc Bridge
    8 min walk
  • Geneva (GVA-Cointrin Intl.)
    21 min drive

Room options

Suite, 1 King Bed, River View

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Terrace

  • 700 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View, Corner

  • 861 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, River View

  • 1022 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (King)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, River View

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, River View (Mandarin, King or Twin)

  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Penthouse, Terrace (Suite)

  • Sleeps 3
  • 1 King Bed

Junior Suite (Panoramic)

  • 452 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Family Suite, 1 Queen Bed

  • 688 sq ft
  • Sleeps 4
  • 1 Queen Bed

Panoramic Suite

  • Sleeps 3
  • 1 King Bed

Junior Suite (Rooftop)

  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mandarin Oriental, Geneva

5-star hotel in Downtown Geneva
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a snack bar/deli, a sauna, and WiFi in public areas.
Mandarin Oriental, Geneva offers 178 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Geneva hotel provides wireless Internet access for a surcharge. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to a sauna, Mandarin Oriental, Geneva features a 24-hour fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 2852 square feet (265 square meters) include conference space. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Mandarin Oriental, Geneva is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Mandarin Oriental, Geneva has a restaurant on site.
SACHI - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
MO Bar - This cocktail bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: WiFi (CHF 15 per day)
  • Available in some public areas: WiFi (CHF 15 per day); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up shuttle (surcharge)
  • Self parking on site (CHF 40 per day)
  • Valet parking on site (CHF 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 58 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MO Bar
  • SACHI

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,852 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 58 per person
  • Fee for in-room wireless internet: CHF 15 per day (rates may vary)
  • Fee for wireless internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired internet in public areas: CHF 15 per stay (rates may vary)
  • Self parking fee: CHF 40 per day
  • Valet parking fee: CHF 40 per day
  • Pet fee: CHF 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Mandarin Oriental, Geneva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 284 reviews" "
Rating 8 - Good. 44 out of 284 reviews" "
Rating 6 - Okay. 17 out of 284 reviews" "
Rating 4 - Poor. 8 out of 284 reviews" "
Rating 2 - Terrible. 10 out of 284 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leila

Traveled with partner
Very friendly and helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Sajjid

Stayed 3 nights in Jul 2024

10/10 Excellent

Glenn, Lafayette

Stayed 2 nights in Jul 2024

10/10 Excellent

Ara

Liked: Staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2024

10/10 Excellent

FIRUZAN

Stayed 1 night in Jun 2024

10/10 Excellent

Gregory

Stayed 3 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very friendly and helpful staff
Stayed 3 nights in May 2024

10/10 Excellent

Maggie, New York

Stayed 5 nights in May 2024

10/10 Excellent

Amnon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 excelent experience
Frequent traveler, first time staying with the chain, and sure will try to be back. excellent experience throughout. cleanliness prefessionalism and hospitality 10 out of 10
Stayed 3 nights in Apr 2024

10/10 Excellent

Maen

Stayed 1 night in Mar 2024

10/10 Excellent

Sandra Jane

Stayed 1 night in Mar 2024

10/10 Excellent

MIGUEL A.

Stayed 2 nights in Feb 2024

2/10 Terrible

Carlos

Liked: Amenities
Disliked: Property conditions & facilities
The pillow are horrible, zero comfortables. The heat was so hot in the room with the heater. We couldn’t turned off.
Stayed 1 night in Jan 2024

6/10 Okay

ozge

Liked: Cleanliness, property conditions & facilities
The reservation desk could be more polite and accomodating
Stayed 1 night in Jan 2024

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. Beautiful hotel. Good food.
Stayed 2 nights in Jul 2023

4/10 Poor

Nikolai

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

michael

Stayed 3 nights in Jun 2023

2/10 Terrible

ezequiel

Stayed 2 nights in May 2023

8/10 Good

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2023

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Juergen

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
Lazy staff and slow dirty rooms
Stayed 2 nights in Apr 2023

4/10 Poor

Juergen

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
Housekeeping snappy, dirty bedsheets not beeing changed, minibar never filled up, staff lazy and not attentive and slow, worse mandarin I ever stayed at
Stayed 1 night in Apr 2023

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its just fine, service not consistent with 5 star hotel. At MO Bar waiter poured the beer all over one of us and our stuff. They didnt change plates, the table or anything. Clothes and our bags were also drenched. Rooms are pretty and clean and location is very good.
Stayed 1 night in Apr 2023