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The Ambassador

4.0 star property

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Photo gallery for The Ambassador

View from property
Deluxe Double Room | View from room
Reception
Daily buffet breakfast (CHF 24.00 per person)
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
$320
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
21 Quai Des Bergues, Geneva, 1201
  • Place, Flower Clock
    ‪8 min walk‬
  • Place, Jet d'Eau Fountain
    ‪15 min walk‬
  • Place, United Nations European Headquarters
    ‪3 min drive‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Ambassador

4-star hotel in Geneva City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
The Ambassador offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Ambassador is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Ambassador - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 35 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 24 for adults and CHF 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ambassador

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 24.00 for adults and CHF 12 for children
  • Self parking fee: CHF 35 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number CHE/101.294.709

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Geneva
Ambassador Geneva
The Ambassador Hotel
The Ambassador Geneva
The Ambassador Hotel Geneva

Reviews

The Ambassador Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 239 out of 392 reviews
Rating 8 - Good. 120 out of 392 reviews
Rating 6 - Okay. 24 out of 392 reviews
Rating 4 - Poor. 6 out of 392 reviews
Rating 2 - Terrible. 3 out of 392 reviews

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Aigul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were excellent. A friend and I stayed in a twin room for one night - huge room with views of the lake. After one night we left our luggage to head off for one night. Great rooms with lake views when we came back. Very helpful and friendly at all times. Will definitely stay again. Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Worood

Traveled with family
Liked: Cleanliness, amenities
EXTREMELY CLEAN!
Stayed 3 nights in Jul 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was nice but dated, the air conditioning was working well overall and in the bedroom, and not too noisy. The room was comfortable. The shower was above the bath and a bit awkward to use in practice. The room cleaning service was of the highest standard, excellent daily. There were excellent blackout curtains and electric roller shutters which were a very useful feature. The location of the hotel is excellent, on the river in the centre of town. Make sure to confirm direct with the hotel the details and image of the room you have booked as this was not quite as requested when booking via Expedia.
Stayed 3 nights in Jun 2025

10/10 Excellent

piero

Liked: Cleanliness
Perfect.
Stayed 1 night in Jun 2025

6/10 Okay

Enrico, Düsseldorf

Stayed 3 nights in Jun 2025

8/10 Good

Chinthaka

Business traveler
Liked: Cleanliness, staff & service
Infrastructure is old but the staff are amazing and location is superb.
Stayed 4 nights in Jun 2025

10/10 Excellent

GianPaolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the location and view Beautiful! Tiny bathroom which we knew. Carpet not our favorite.
Stayed 2 nights in May 2025

10/10 Excellent

Jaan, Chapel Hill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly people as stafg Wonderful location
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Beautiful, Clean, & service was excellent! The front desk personnel were professional & accommodative to our needs. Extremely kind. Highly recommend this hotel. Location & views are fabulous!!! We will stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and location
Stayed 3 nights in May 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location is good. The lift is a littlè small but works well.
Stayed 4 nights in May 2025

10/10 Excellent

Nader

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Ambassador hotel is on an excellent location across a short bridge to old town Geneva. Walking distance to shopping, grocery store, etc. I had a car and there was space for parking. We had a deluxe room and and an economy room. The economy room was tight but functional. The bathroom was modern and clean. It had a good view of the lake. The deluxe room had a spectacular view and much larger in size with larger bathrooms. The bed was comfortable. The shower had good water pressure. Excellent choice when visiting Geneva.
Stayed 1 night in May 2025

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mardie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in May 2025

8/10 Good

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Jeffry, POMONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL ARTICULATE RESPONSIVE STAFF. PLEASANT OLD WORLD AMEITIES WITH A GREAT DEAL OF CLASS
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

8/10 Good

imed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Stayed 2 nights in Dec 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ambassador has a prize location and is an excellent property. But it has a problem with its east-facing rooms which look out on a street with a nightclub. Which closes as 8am. There's noise all night. Patrons exit to smoke and shout right under the hotel. Reception staff admitted many guests have complained to no avail. In Geneva, of all places, the hotel management should raise it with the local authorities. Swiss rules exist to put a stop to this nuisance.
Stayed 3 nights in Dec 2024