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The Palms Motel

2.0 star property

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Photo gallery for The Palms Motel

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property
Bed sheets
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Free toiletries, towels, soap, shampoo

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
5169 Lake Rd E, Geneva, OH, 44041
  • Place, Old Firehouse Winery
    ‪13 min walk‬
  • Place, Lakehouse Inn & Winery
    ‪19 min walk‬
  • Place, Geneva State Park
    ‪5 min drive‬

Room options

View all photos for King Room

King Room | Bed sheets

King Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

Double Queens | Bed sheets

Double Queens

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Motel

Geneva-on-the-Lake motel walkable to Lake Erie
Along with a seasonal outdoor pool, this smoke-free motel has a picnic area and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
The Palms Motel offers 17 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the motel include a seasonal outdoor pool.
The Palms Motel features a seasonal outdoor pool, a vending machine, and a picnic area. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

The Palms Motel is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
The seasonal pool will be open from May 23 to September 30
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

The Palms Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 113 reviews
Rating 8 - Good. 30 out of 113 reviews
Rating 6 - Okay. 13 out of 113 reviews
Rating 4 - Poor. 6 out of 113 reviews
Rating 2 - Terrible. 5 out of 113 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie, Utica

Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sue

Liked: Staff & service, property conditions & facilities

Great location, would stay again.

We like staying here - 4th time i believe. great location, heated pool, price is good, always meeting fun people at the pool. Just a few small things this time. changed to keyless doors and code does not work until 3pm - no early check-in. Asked for additional towels was told i had to wait and never got them. floor is dirty, wear your flip flops. also giving out wrist bands for pool now?
Stayed 2 nights in Jul 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Needs updated and bathroom there was hair on the walls
Stayed 1 night in Jul 2025

4/10 Poor

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
A/C unit terribly dusty, pool became very cloudy,floors in room did not appear tobe clean .
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice large clean room people were respectful in keeping the noise down so mad good for sleep thanks
Stayed 2 nights in Jul 2025

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at The Palms

I return to the Palms every year. In my opinion it's the nicest motel on the strip. Pool is heated.
Stayed 3 nights in Jul 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Meredith

Traveled with partner
Liked: Cleanliness
I loved the pool. The vintage vibes were cool. And the location on the strip was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and right on the strip. Beds were comfortable and water pressure in shower was strong. We could walk to everything on the strip. Staff was friendly. The only thing I didnt like was that, you could hear the next room's tv or snoring etc.
Stayed 2 nights in Jul 2025

8/10 Good

Adrienne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an old school hotel which has been updated. They take a lot of care in cleaning. Small rooms and a nice, CLEAN pool. Pool and rooms are on the smaller side but we basically just slept there. Would stay here again
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second year in a row staying here. It was good. The staff were great. I would stay here again for sure.
Stayed 3 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay and would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Stayed 3 nights in Jul 2025

8/10 Good

Ashlie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

The hotel was in a great locations, peacefully hidden away from the main drag. The rooms were cozy with everything you need if you just want to be there to sleep and not spend your time inside. The pool was a great retreat from the hot summer sun. The pool could use a cleaning but I believe it was because we stayed at the end of a holiday weekend! Can’t wait to go back!
Stayed 1 night in Jul 2025

8/10 Good

Dina

It needed cleaned more. Couldn’t look out windows
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Thats the best part of the stay

The location was great. The sign said to leave the water run 3to 5 minutes so the hot water could make it to your room. There was so much humidity in the room the your clothes always felt damp.
Stayed 2 nights in Jul 2025

8/10 Good

Paige

Traveled with partner
Liked: Cleanliness, property conditions & facilities
For a motel i thought it was clean and i was comfotable here. The pull was also in really good condition. 1 simple suggestion. Some outdoor chairs to enjoy the outside weather
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky

Stayed 2 nights in Jun 2025

10/10 Excellent

Alicia

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

It was ok. Only complaint is the floor was dirty. I called they immediately came and reset the floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie, Mcclure

Stayed 2 nights in May 2025

4/10 Poor

Stephney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025