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Carbon Hotel - Different Hotels

4.0 star property

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Bar (on property)
Room amenity
Body treatments, hot stone massages, Swedish massages, prenatal massages
Standard Double Room | Terrace/patio
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Europalaan 38, Genk, 3600
  • St. Martin's Church
    ‪7 min walk‬
  • C-mine Cultural Centre
    ‪3 min drive‬
  • Spiegelven Golf Club
    ‪6 min drive‬
  • Liege (LGG)
    ‪97 min drive‬

Room options

View all photos for Deluxe Double Room, Bathtub

Deluxe Double Room, Bathtub | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Bathtub

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The price is $80
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$94 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Carbon Hotel - Different Hotels

4-star Genk hotel with rooftop terrace
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace, and self parking.
Carbon Hotel - Different Hotels offers 60 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is open daily.
Carbon Hotel - Different Hotels features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2647 square feet (246 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Carbon Hotel - Different Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Restaurant Gusto - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 14.50 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 14.50 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 24.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Gusto

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,647 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 per person
  • Self parking fee: EUR 14.50 per day
  • Nearby parking fee: EUR 14.50 per day (492 ft away)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Carbon Genk
Carbon Hotel
Carbon Hotel Genk
Hotel Carbon
Carbon Hotel Different Hotels Genk
Carbon Hotel Different Hotels
Carbon Different Hotels Genk
Carbon Different Hotels
Carbon Different Hotels Genk
Carbon Hotel - Different Hotels Genk
Carbon Hotel - Different Hotels Hotel
Carbon Hotel - Different Hotels Hotel Genk

Carbon Hotel - Different Hotels Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 103 out of 228 reviews
Rating 8 - Good. 83 out of 228 reviews
Rating 6 - Okay. 26 out of 228 reviews
Rating 4 - Poor. 12 out of 228 reviews
Rating 2 - Terrible. 4 out of 228 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Very modern looking rooms and lobby however the rooms were not that clean nor were they well maintained. Modern design style but poorly maintained
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hallways had a lot of lights out in the hallway was very dark in particular when visiting a friends room was totally dark way to turn on a flashlight in order to look at room numbers. Did not feel safe going down the hallway as you had a step into a cubbyhole to get to your room and you couldn’t see if anybody was standing in there. Reported it to the reception area and nothing was done about it. Also the layout of the room with the bathtub in the middle of the room was very weird.
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ed

Stayed 1 night in May 2024

8/10 Good

Manuel

Traveled with family
Excellent room size and Very unique room design. Excellent SPA and balcony. Downside is really the lack of fitness room. Affordable Parking with direct access to the Hotel. A some activities around the hotel, including an excellent park for walk or running.
Stayed 2 nights in May 2024

6/10 Okay

Ira

Traveled with group, Traveled with family
Liked: Cleanliness
The staff was basically unable to describe the location of the parking. They could not communicate, or apparently understand, north-south-east-west. Nice enough inside. Breakfast was good, but probably overpriced. Bathroom in the room was very dark, and made using the mirror almost impossible.
Stayed 2 nights in Feb 2024

10/10 Excellent

nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely room with a huge bath..fantastic So impressed with the dining room and Michelin standard food...and again the staff and Chef Davide
Stayed 2 nights in Jan 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up and above service!
The girls working the front desk. Were amazing....i arrived very early on an International flight, they did everything they could to get my room ready for a early check in!!!
Stayed 4 nights in Feb 2023

10/10 Excellent

Marcos

Stayed 1 night in Nov 2022

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
We enjoyed our stay, hotel comfortable and excellent location. However I would say the room we had was too dark, too much black everywhere, trendy I know. But not good for vision. Also the step in our room was too dangerous going from bed area to bathroom area. I would stay again, but hopefully in a room with less hazards.
Stayed 3 nights in Jul 2022

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant very expensive and considers itself exclusive, so plan ahead, otherwise you double the cost of your stay, Reception very helpful and friendly
Stayed 2 nights in Sep 2021

4/10 Poor

Martine

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
The hotel was nice but it was not clean and a lot of things we’re not in a good condition, like the shower. The room looks good but it wasn’t clean. The toilets had a really bad smell and it was not properly clean. One of the coffee glass was still dirty. For a 4 stars hotel I think it’s not acceptable. And I paid for a late checkout, we couldn’t enter our room after 11am (after we went out), but after we went to tell them, they activated the card again. Overall, for the price, it was really disappointing. I’m glad I only stayed one night because personally I wouldn’t stay in there a week.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Farhang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfortable
Nice designed hotel. I love the bathroom and the bath in the middle of the room. The food at the restaurant is delicious.
Stayed 1 night in Sep 2019

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel and good location
Stayed 1 night in Sep 2019

8/10 Good

Copper

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

John

Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Cleanliness
I usually stay at this place for all business trips and it has been nice but this time when I checked in to the hotel the towels were dirty and the robe was dirty.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property which lives up to the brand, Different. A new perspective on hotel room design and layout was great.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019