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Best Western Plus City Hotel

4.0 star property

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Photo gallery for Best Western Plus City Hotel

Junior Suite, Multiple Beds, Non Smoking, City View | View from room
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe
Exterior
Reception
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Via San Sebastiano 6, Genoa, GE, 16123
  • Piazza de Ferrari
    ‪4 min walk‬
  • Palazzo Ducale
    ‪5 min walk‬
  • Old Port
    ‪10 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, City View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Comfort Room, 1 Twin Bed, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Comfort Room, 1 King Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus City Hotel

4-star hotel in Genoa Historical Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Best Western Plus City Hotel offers 64 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Best Western Plus City Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
PESCIOLINO - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PESCIOLINO

Things to do

  • Art gallery
  • Designer stores
  • Gym

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 753 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A1AB68KM8T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 640 reviews
Rating 8 - Good. 226 out of 640 reviews
Rating 6 - Okay. 46 out of 640 reviews
Rating 4 - Poor. 12 out of 640 reviews
Rating 2 - Terrible. 6 out of 640 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashwani

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed here for 3 nights. The property and surrounding area were nice. The staff were unfriendly.
Stayed 3 nights in Dec 2024

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness
Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, affordable, clean
Stayed 1 night in Nov 2024

10/10 Excellent

celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And nice that they had a patio to hang out with friends outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald, Kihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Stayed 4 nights in Sep 2024

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. It was clean was very difficult to locate kinda down an alley with poor signage. When we arrived, there was no parking The GPS could not locate it
Stayed 2 nights in Aug 2024

8/10 Good

Johena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice comfortable stay for one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location,Parking next door,great restaurant downstairs.
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Review was lower due to the air conditioning not functioning. All else was great
Stayed 2 nights in Jun 2024

10/10 Excellent

HYUNG IL

Stayed 1 night in May 2024

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
Stayed 1 night in May 2024

6/10 Okay

JAIME

Traveled with family
Liked: Cleanliness, staff & service, room comfort

No AC until June, good location

No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower. The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2024

8/10 Good

Charis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacob, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Pavel

Business traveler
Liked: Cleanliness, staff & service
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this. Good breakfasts, working Wi-Fi and very clean room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in old city. Easy to walk around in old city from hotel
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in a quiet area
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Leardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023