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Hotel Acquario

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acquario

Exterior
Lobby
Property entrance
Lobby
Minibar, in-room safe, desk, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vico San Pancrazio 9, Genoa, GE, 16124
  • Via Garibaldi
    3 min walk
  • Old Port
    5 min walk
  • Palazzo Rosso
    5 min walk
  • Genoa (GOA-Cristoforo Colombo)
    19 min drive

Room options

View all photos for Economy Double Room

Minibar, in-room safe, desk, free WiFi

Economy Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, free WiFi

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, free WiFi

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception

Best Western Hotel Porto Antico

Pet friendly
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (694)
The price is $155
per night
$176 total
includes taxes & fees
Jan 1 - Jan 2
Best Western Hotel Porto Antico

About this property

Hotel Acquario

3-star hotel in Genoa Historical Centre
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is not available.
Hotel Acquario offers 30 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones.

Hotel Acquario features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Genoa hotel also offers concierge services, express check-in, and room service (during limited hours).

Hotel Acquario is a smoke-free property.

Le Maschere - Onsite restaurant.
Antico Galleone - Onsite restaurant.
Il Pesce di Oro - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Antico Galleone
  • Il Pesce di Oro
  • Le Maschere

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A14GR34LS7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Acquario Genoa
Hotel Acquario
Hotel Acquario Genoa
Acquario Hotel Genoa
Hotel Acquario Hotel
Hotel Acquario Genoa
Hotel Acquario Hotel Genoa

Hotel Acquario Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 100 reviews" "
Rating 8 - Good. 28 out of 100 reviews" "
Rating 6 - Okay. 37 out of 100 reviews" "
Rating 4 - Poor. 14 out of 100 reviews" "
Rating 2 - Terrible. 15 out of 100 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

ANNA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stay away
From the momement we arrived staff behaved oddly. It felt as if they were watching our every move. The only camera inside the building shows who is entering and exiting. On our 3rd night, exiting the door, my brother gets robbed of his IPhone by a street thug. We asked hotel reception to contact police and they refused saying "no police". Had a bad feeling from day one about this place. Stay away, shady people, shady area
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Central and in need of refurbishment but ok.
The hotel is central so a big plus, room are ok for the rate even if the rooms are old and worn out. Bed was really uncomfortable but room clean. It was quiet even if it’s located in the center. Service was great :)
Stayed 1 night in Aug 2021

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you come without your own car its better to not miss the bus to the to ed n abd back
Stayed 3 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel
Convenient location close to all major sights.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

4/10 Poor

Therese

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Language was a big barrier - no tea or coffee making facilities - the lift was the tiniest ever - staff were unhelpful. I requested support to find a laundromat and nothing was forthcoming. It was difficult to locate but once there was easy to get around- no a/c - not comfortable bed - very small unit
Stayed 1 night in Jul 2018

10/10 Excellent

Eni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JOSEPH

Liked: Staff & service
Great for aquarium
Just try walking from the aquarium area back to the hotel, Genoa is a very shaddy looking area , and not many good looking kind folks around in this area. you can get lost and worried real fast.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Fast wifi, convenient location for walking around the old city

2/10 Terrible

ELIO, Worthing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE
We were extremely disappointed as we were given a twin bedded room instead of the double room which we booked,we complained and we're told that take it or go somewhere else.We were put in a pokey little room it was so small that the tv which was mounted on the wall kept on catching our backs,it was very basic and we cannot understand how this is classed as a 3 STAR,the area we ate our breakfast in was really tatty the chairs were all scratched up the legs and the tiles on the floor all cracked,the photos in the advert are not what you get,there is a dirty old sofa where the reception is and when we got back after our night out the night porter was sleeping on it,just very very basic and just around the corner best Western which is l so a 3 STAR looked so lovely and we'll deserved 3 STARS

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Genoa
Great stay really enjoyed the time in genoa

6/10 Okay

Karlen

Fantastic location. Horrible breakfast, but its worth staying because of the area. Right in the heart of Genoa.

4/10 Poor

Chris

Disliked: Property conditions & facilities, room comfort
Poor hotel;not worth the price
I simply do not understand how this hotel got 3-star rating. I stayed in a 3-star hotel in Genoa before. Hotel Acquairo was so poor that at most it would be 1-star compared with the other hotel. I stayed at 3-star hotels in Turkey and in Turin, compared with those Acquairo would not even deserve 1-star. Rooms very small, had very poor facilities. Very poor sound proofing, toilet ,perhaps not dirty but looked stained because of regular wear and tear. Breakfast was very poor. If this hotel offers you a single room for 30 dollars a night you might consider staying there, I personally would not. The 70 dollars I paid was a total waste of money. The receptionist during day time could speak some English but the one at night did not know a word of English. I would never stay again in this hotel.

8/10 Good

Susan, Usa

Liked: Cleanliness, staff & service, property conditions & facilities
Small but nice
A very small room for just one person but location was great for seeing Genova easily! Nice breakfast!

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Tiny rooms For a "low cost 90,- ", one night stay Quit disappointing Room and shower was clean Very basic No repeat for me

4/10 Poor

Terry, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if desparate.
When I could not find hotel and telephoned, ..the receptionist could not speak English...the hotel is pretty shabby and the rate ( during boat show time ) was very high.The area is one to be careful of at night I feel.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick trip
Our room for two was small by American standards but perfect for us. The room was clean and comfortable. Breakfast also looked small, but had everything we wanted in amply quantity. We arrived after 10:30pm. We had to ring the bell and were buzzed in immediately. Reception is up a flight of stairs. The room was warm when we arrived, but cooled quickly when we turned on the AC. The side street where the hotel is located is so narrow our cab wouldn't take us to the door - but close enough. We walked to the Aquarium in the morning - it was very close. We would stay here again.

2/10 Terrible

Andrew, Sydney NSW Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Acquqrio - grotty appearance
Having booked and paid I then visited the premises which were so grotty I forfeited the booking and took a room elsewhere. The corridor was filthy, the room was tiny, The view was a blank wall and the bathroom was miniscule.

6/10 Okay

M>C>

Liked: Cleanliness
Not fancy, but all the Basics
This is a handy bargain place in the middle of old Genoa. Not fancy, minimum comfort, a few stairs as well. The clerks also have minimum English and willingness to help. They will, but some more than others. Not far to the Palazzo, Farrari Fountain, and Acquarium either. Good budget hotel in a busy old city.

6/10 Okay

Verified traveler

Disliked: Room comfort
Hotel Acquario - close to the harbour
Cheap hotel in Genova's center, but also small rooms and some parts are not in good condition like. Poor but acceptable breakfast. The crew are not speaking very well in English.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Neighborhood
Scary Neighborhood!! Filled with prostitutes.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Esperienza negativa con cancellazione della prenotazione senza darne info
Stayed 2 nights in Sep 2021

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanze piccole e con arredamento vecchio e polveroso. Personalmente ho dovuto cambiare stanza per tubatura rotta in camera con perdita di acqua sul pavimento. I riscaldamenti non funzionano
Stayed 2 nights in Jan 2020

6/10 Okay

Claudio

Stayed 1 night in Jan 2020