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Hotel De Ville

4.0 star property

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Photo gallery for Hotel De Ville

Egyptian cotton sheets, premium bedding, down comforters, minibar
Luxury Duplex A | Egyptian cotton sheets, premium bedding, down comforters, minibar
Interior detail
Breakfast meal
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
Via di Sottoripa 5, Genoa, GE, 16123
  • Old Port
    ‪3 min walk‬
  • Cattedrale di San Lorenzo
    ‪3 min walk‬
  • Palazzo Ducale
    ‪4 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Double Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed

City Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

City Double Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Duplex

Egyptian cotton sheets, premium bedding, down comforters, minibar

Luxury Duplex

  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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4.6 out of 5, Wonderful, (1003)
The price is $120
per night
$140 total
includes taxes & fees
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About this property

Hotel De Ville

4-star Genoa hotel, connected to a rail/subway station in Genoa Historical Centre
Along with a bar/lounge, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service.
Hotel De Ville offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This family-friendly hotel also offers an arcade/game room, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel De Ville has designated areas for smoking.

24-hour room service is available.

Languages

Belarusian, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Secured, covered self parking on site (EUR 24 per night)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Crib (surcharge)
  • Highchair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1300
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ville Genoa
Ville Genoa
Hotel De Ville Hotel
Hotel De Ville Genoa
Hotel De Ville Hotel Genoa

Hotel De Ville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 206 reviews
Rating 8 - Good. 58 out of 206 reviews
Rating 6 - Okay. 16 out of 206 reviews
Rating 4 - Poor. 4 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely! Close proximity to everything we wanted to see. Comfy bed and large rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling alone, I felt safe and well taken care of. Lovely!
Stayed 1 night in Oct 2024

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel.
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Traveled with partner
Disliked: Staff & service
Bedroom was large and well appointed. Large bathroom with walk in shower. Room generally clean, lovely soft towels, good bed linen. Tea/coffee supplies,not topped up,daily. Breakfast very poor selection and quality, staff obviously ingrained, slow and not a good experience. Fruit salad was not fresh, etc. I have photos
Stayed 6 nights in Sep 2024

8/10 Good

Kaitlin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Large room and nice bathroom. We felt very safe there. The staff were super helpful and gave great recommendations. The area of the hotel and port area was nice. There are some sketchier areas in the old city. Just be aware and be smart.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff. It’s an old building but that is part of been in Genova. The rooms are large. There is a/c unit in the room but because of the rooms are so large it does not keep the room cool. They need more air circulation like ceiling fans. The hallways felt hot coming in and out of the room. We had breakfast one morning it was okay. Again dining room was warm no ventilation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Agnes

Traveled with partner
The hotel was clean and elegant, staff very nice. The streets around the hotel are noisy and dirty though
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Tess

Traveled with partner
Liked: Staff & service
There is NOT parking at this hotel. The main reason I booked this hotel is because they indicated they have parking. Once we passed the non refundable window I received a message stating that parking is offered off site at a public parking garage at a discount to our customers and that they can not guarantee a parking spot. The Parking garage was close by, but we had to wait over an hour in order for a spot to open up. Other then the parking issue, the accommodation was basic and clean, Bed was extremely hard, you are off of the main road and can hear the road. The location was good to walk to shops and restaurants. It did take about 20 minutes to get to the Genoa airport the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from Marina area. Good walking position. Staff was extra helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in Genoa 😊
We had a wonderful stay July 2024. Claudia was amazing with her recommendations for activities and restaurant suggestions. We ended up leaving a day early due to last minute Taylor Swift tickets, but my teenage daughter and I would recommend this hotel highly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was quick!!! Staff very accommodating
Stayed 1 night in Jun 2024

8/10 Good

Adele, Castleford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very large and cleaned daily. The location was great for transport links and located opposite the marina area. The backstreets to the hotel were fine during the day but I wouldn't have felt safe on a night time. The hotel was not aware of our VIP status offered via Expedia
Stayed 4 nights in Jun 2024

6/10 Okay

Atef

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hôtel , Clean, modern .
Stayed 5 nights in May 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hec

Stayed 1 night in May 2024

8/10 Good

Baneza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Anna, Toronto

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great hotel and location, except we had mould in the bathroom, which they cleaned by the time we were back that afternoon.
Stayed 2 nights in May 2024

6/10 Okay

Michael

Traveled with partner
Disliked: Staff & service, amenities
No amenities, re used glass water bottles no water pressure uncomfortable bed
Stayed 2 nights in May 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Great location to see the sights!
Stayed 1 night in Apr 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Situated across the street from Genoa harbor, great location for walking to food, shops, attractions and 15 mibute walk from train station. Good size rooms, friendly staff. The only negative was that our shower had some visible mold in it.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Chip

Stayed 1 night in Dec 2023

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023