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Hotel Helvetia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Helvetia

Terrace/patio
Aerial view
Triple Room | Down comforters, minibar, desk, blackout drapes
Quadruple Room | Down comforters, minibar, desk, blackout drapes
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Piazza Della Nunziata 1, Genoa, GE, 16124
  • Royal Palace
    3 min walk
  • Via Garibaldi
    4 min walk
  • Strada Nuova Museums
    5 min walk
  • Genoa (GOA-Cristoforo Colombo)
    21 min drive

Room options

View all photos for Quadruple Room

Down comforters, minibar, desk, blackout drapes

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Triple Room | Down comforters, minibar, desk, blackout drapes

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room | Down comforters, minibar, desk, blackout drapes

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Down comforters, minibar, desk, blackout drapes

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Helvetia

3-star hotel in Genoa Historical Centre
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Hotel Helvetia offers 37 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Helvetia features a library, multilingual staff, and gift shops/newsstands. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Genoa hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

Hotel Helvetia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 1 building
  • 5 floors
  • Built in 1585
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.00 for adults and EUR 7.00 for children
  • Nearby parking fee: EUR 25 per day(492 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A17ZUVJT8X

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Genoa
Hotel Helvetia Genoa
Helvetia Hotel Genoa
Hotel Helvetia Hotel
Hotel Helvetia Genoa
Hotel Helvetia Hotel Genoa

Hotel Helvetia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 246 reviews" "
Rating 8 - Good. 124 out of 246 reviews" "
Rating 6 - Okay. 56 out of 246 reviews" "
Rating 4 - Poor. 13 out of 246 reviews" "
Rating 2 - Terrible. 1 out of 246 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Florjan

Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good short stay. Thank you
Stayed 1 night in Aug 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning doesn’t work properly and shower head falls on your head
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day. Staff was very friendly. Location was good.
Stayed 2 nights in Jul 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
Stayed 3 nights in Jun 2024

6/10 Okay

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Bare bones place to stay. Adequate for one night
Stayed 1 night in May 2024

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Stayed 1 night in Oct 2023

10/10 Excellent

Kelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice people. Nedo went beyond in service, he is mang't.
Stayed 1 night in Jan 2023

8/10 Good

Michael, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Stayed 1 night in Sep 2022

8/10 Good

Pavlina

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2022

6/10 Okay

Claudia, Cameron Park California

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fine but the area is sketchy and hectic. Parking and traffic is a nightmare. Probably safe but who know’s. Seems like lots of university kids. Don’t eat the 9 euro buffet down the street. Not exactly proper temp. And pretty sure it gave us the runs for a day.
Stayed 1 night in Sep 2019

8/10 Good

Ebenezer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location . Nice people. Good weather . Close to aquarium
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, very close to the Piazza Principe railway station and main streets with numerous palaces under UNESCO protection. Genova is an amazing historic maritime Republic, definitely worth visiting.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was not as difficult to navigate as the one I had on my visit the week before. There was only one step up (into the bathroom) rather than also having a step up into the room. The bed fit the size of the room better and there was a desk and chair.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Reception person was on the phone for several minutes while I stood ready to ask questions. I turned to look at brochures and finally went into dining room--still no acknowledgement of me and still chatting away on the same, apparently personal, call. After several more minutes I returned to stand at the counter in front of the coffee/espresso machine and continued to wait until the call was ended and I could ask for a cappucino.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Essie, UK

Liked: Cleanliness, staff & service
Good value, great location
Great location, friendly staff, decent enough breakfast. The hotel is an old building so that comes with certain quirks, eg, the lift. But it's a great location - not too far from the station but very handy for the old town and the marina area. For the price, I thought it was good value.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Old hotel, small and dark room but very friendly service.
Stayed 6 nights in Aug 2018

8/10 Good

Michael, CA

Liked: Cleanliness, staff & service
Great location - easy to get to the funicular, beautiful church across the way, close to the water and the train station. Bathroom was ridiculously small. Room was fine. Staff was very helpful. Elevator was terrifying and took a long time to arrive.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Convienient Location
Location to train station and attractions very good. Staff could be friendlier. Disappointed that we were not offered a refund on one night we did not use room due to rail strikes, even though we alerted staff a day in advance that we would not be arriving until following day.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to the aquarium and maritime museum. Friendly and helpful staff and they provided discount parking. We look forward to staying here again.
Stayed 2 nights in Jan 2018

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2018

6/10 Okay

Cristi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2018