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Hotel Palazzo Grillo

4.0 star property

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Exterior detail
Interior
Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds, blackout drapes
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Laundry
$159
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Piazza delle Vigne 4, Genoa, GE, 16123
  • Place, Aquarium of Genoa
    ‪5 min walk‬
  • Place, Old Port
    ‪5 min walk‬
  • Place, Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed) | Premium bedding, down comforters, memory foam beds, blackout drapes

Luxury Double Room (Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Elite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Premium Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Premium bedding, down comforters, memory foam beds, blackout drapes

Deluxe Suite, City View

  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Palazzo Grillo

4-star hotel in Genoa Historical Centre
A business center, conference space, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Palazzo Grillo offers 25 accommodations with complimentary newspapers and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 969 square feet (90 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Genoa hotel also offers a library, a terrace, and an arcade/game room.

Hotel Palazzo Grillo is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 010025-ALB-0020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 376 reviews
Rating 8 - Good. 72 out of 376 reviews
Rating 6 - Okay. 18 out of 376 reviews
Rating 4 - Poor. 5 out of 376 reviews
Rating 2 - Terrible. 2 out of 376 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palazzo tastefully designed.
Stayed 1 night in Jul 2025

10/10 Excellent

John, MCLEAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Palazzo Grillo. Yes, it is a registered UNESCO World Heritage site and a wonderfully restored hotel that seamlessly blends a palazzo built in 1545 with 21st-century conveniences. A superb breakfast on the top floor, a beautiful relaxation library on the second floor, and nicely placed in the old quarter of Genova, at the Piazza delle Vigne. Palazzo Grillo is located in the pedestrian zone of the town center, making access by car impossible. We enjoy walking, so the 5-minute walk with our luggage from the closest parking garage (Marina Porto Antico) to the town center was no problem. Be sure to follow the directions from the hotel. Certain taxis can take you close to the hotel, resulting in a shorter walk. The labyrinth of alleys in the old part of town is worth your trip--a cultural wonder. Expect excellent service from the staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing historic building transformed into a wonderful hotel, central location in the old city! Great staff and service. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, wonderful staff, excellent value

beautiful historic building with cozy indoor library/workspace/lounge and a lovely rooftop terrace. staff was super friendly and helpful (and multi-lingual!). breakfast was solid and well worth the extra fee. excellent central location in old town genova, easily walkable to many points of interest and public transit. overall fantastic value, will definitely book again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Amenities
Excellant Hotel. Beautiful property! I would definitely stay again!
Stayed 1 night in Jul 2025

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored palazzo in the center of old town. From the lobby to the room to the other common areas, the feel, decor and design was stunning. Service was generally excellent as well. Great location from which to explore all the Old Town sites and get lost in the maze of alleys. Gran Ristoro, a phenomenal, tiny sandwich shop is a three-minute walk away and a must visit for foodies. There isn’t any parking in the Old Town, but there is convenient self-parking a few minutes walk away at the port. We would definitely choose Palazzo Grillo again if we return to Genoa.
The lobby.
The grand staircase.
Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have booked the standard room but uplon arrival we realized that it was very basic on a level that needs more love to make it welcoming. We paid an additional 50 euros directly to the hotel for an upgrade for the Junior room which was nice. The breakfast is good and includes a wide selection of products.
Stayed 1 night in Jul 2025

6/10 Okay

Rughia

Liked: Staff & service, property conditions & facilities
The property cannot be accessed via car. One should carry the luggage through very narrow passage. This should be transparent to the travelers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed

Stayed 1 night in Jul 2025

10/10 Excellent

Wan Heng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town area. Taxi can’t get to the front of hotel. It’s a 5 minute walk from drop off. But well worth it.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness
Very helpful staff. We got lost walking there and staff came to find us. We appreciated that. Great breakfast!
Stayed 2 nights in Jun 2025

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in central old town location.
Stayed 6 nights in Jun 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the old town. Friendly staff and nice breakfast terrace.
Stayed 2 nights in Jun 2025

6/10 Okay

Renée

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Stayed 4 nights in May 2025

6/10 Okay

Wisam

Liked: Cleanliness, property conditions & facilities
Property is good, but finding it in the midst of inner city was difficult.
Stayed 1 night in May 2025

10/10 Excellent

Mr Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building brought to into the modern era in a tasteful and sympathetic way. The addition of a small bar within the hotel (perhaps added to the roof terrace) would add value to guests not wanting to venture far on an evening following a day of exploring.
Stayed 3 nights in May 2025

10/10 Excellent

Héctor, Roma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but much nicer the staff. I fully recommend it.
Stayed 2 nights in Apr 2025

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property, fabulous location

Amazing property, fabulous location, excellent staff. Sadly, my (single) room was not much bigger and lighter than a broom closet. The biggest problem was the lack of any working desk and no electric outlet near the bed. However, i can imagine that if I was visiting for holidays, this wouldn’t be so much of an issue.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location. Walking distance to both historic sites and water. Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palazzo hotel! Great central location, easy to walk to everything.
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a historic building right in the heart of Genoa. 5 minutes from the port and Cathedral. Tons of good places to eat nearby, and a great hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very attractive and pleasant hotel, best sleep out of many days of travel. Immediate environment not the best but overall very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Stayed 3 nights in Dec 2024

8/10 Good

Mikhail

Traveled with partner
Liked: Cleanliness
Nice old town area, good breakfast, professional service
Stayed 3 nights in Nov 2024