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Hotel Palazzo Grillo

4.0 star property

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Photo gallery for Hotel Palazzo Grillo

Exterior detail
Luxury Double Room (Sofa Bed) | Premium bedding, down comforters, memory foam beds, blackout drapes
Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds, blackout drapes
Interior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
Piazza delle Vigne 4, Genoa, GE, 16123
  • Old Port
    ‪4 min walk‬
  • Aquarium of Genoa
    ‪6 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪24 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Luxury Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Elite Double Room

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Deluxe Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Comfort Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Premium bedding, down comforters, memory foam beds, blackout drapes

Deluxe Suite, City View

  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed) | Premium bedding, down comforters, memory foam beds, blackout drapes

Luxury Double Room (Sofa Bed)

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, blackout drapes

Premium Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Palazzo Grillo

4-star hotel in Genoa Historical Centre
A business center, conference space, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Palazzo Grillo offers 25 accommodations with complimentary newspapers and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 969 square feet (90 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Genoa hotel also offers a library, a terrace, and an arcade/game room.

Hotel Palazzo Grillo is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 010025-ALB-0020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 324 reviews
Rating 8 - Good. 67 out of 324 reviews
Rating 6 - Okay. 14 out of 324 reviews
Rating 4 - Poor. 3 out of 324 reviews
Rating 2 - Terrible. 2 out of 324 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Stayed 3 nights in Dec 2024

8/10 Good

Mikhail

Traveled with partner
Liked: Cleanliness
Nice old town area, good breakfast, professional service
Stayed 3 nights in Nov 2024

6/10 Okay

Judaline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had to carry our luggage’s to two different flight of stairs going to our room and was too difficult to maneuver our big luggages. Not accessible to vans or transpo, you have to walk to the hotel about 4 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

John Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff went out of their way to help us when we were unable to locate the restaurant we had booked.
Stayed 3 nights in Oct 2024

6/10 Okay

Hadar

Traveled with family
Liked: Staff & service
the room got stairs so the toilet is down and the bed is up. should we take the luggage up , or keep them down?! "the living room down was small ,even the TV 21 ".small step 10 cm after you enter , big falling risk. no view and a cafe / bar in the square noise from morning until late at night. we need to walk 500 m from the parking in a very bumpy road.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebeca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful. The location is walkable to the sites.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the property was charming and right in the heart of the historic district.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, very niche, it was good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin, Pittsburgh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of town
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful reception staff. Received 2 great dinner recommendations. Very accommodating and helpful. Easy to get around on foot. Beautiful old palazzo that has been updated. Comfortable accommodations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daysha

Liked: Amenities
Great location, walkable to many restaurants, vibrant squares and cafes. A little challenging to find since you can get taxis directly to the , but we managed. Staff was so helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Stayed 1 night in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. It would be nice if the directions stated that taxis can and should take you to Piazza Campetto. Our cab dropped us off several blocks away making it confusing and difficult to find the property. That was the fault of irresponsible taxi driver, but it would have helped to know we should have been dropped off at that Piazza.
Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Hotel
The Palazzo Grillo is a beautiful hotel with first class service and accommodations. Our train to Ventimiglia was canceled due to a strike, but the person at the front desk was able to recommend some options and later arranged for a taxi to take us there. We very much appreciated their help. Would highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

10/10 Excellent

Petr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property in heart of Genoa.
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

eugenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. It is very convenient because while it is in the downtown of Genoa it is away from the noise. The restaurant in front of the hotel is really good. The staff is helpful and very sweet. Over all I will not be returning to Genoa, yet I am glad I visited and experienced it. But Genoa is just not a place to go back, at least for me.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karla I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génova Stay
We loved this hotel!! Amazing facility And Great service !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Paraskevi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Clean rooms and lovely staff. There is a terrace at the top of the hotel which is open to guests. Had a glass of wine with friends prior to going to bed.
Stayed 1 night in May 2024

10/10 Excellent

roberto, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the late check out
Stayed 1 night in Jun 2024

8/10 Good

Dylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and a pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

Ann

Stayed 1 night in May 2024