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New Alexander

3.0 star property

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Photo gallery for New Alexander

Front of property
Aerial view
Daily continental breakfast (EUR 7 per person)
Reception
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
Via Bersaglieri d'Italia 19, Genoa, GE, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪9 min walk‬
  • Aquarium of Genoa
    ‪13 min walk‬
  • Old Port
    ‪14 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪18 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 301 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

View from property

Hotel Bellevue

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, (540)
The price is $131
per night
$150 total
includes taxes & fees
May 21 - May 22
Hotel Bellevue

About this property

New Alexander

3-star hotel in Centro Est
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, a TV in a common area, and a front-desk safe are onsite.
New Alexander offers 35 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is offered daily and irons/ironing boards can be requested.

New Alexander features multilingual staff, express check-in, and a front-desk safe. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Genoa hotel also offers a television in a common area and an elevator. Onsite parking is available (surcharge).

New Alexander is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

Languages

Arabic, Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 15 per day; reservations required; discounts available
  • Secured, covered self parking on site (EUR 15 per night)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children
  • Covered self parking fee: EUR 15 per night (in/out privileges)
  • Nearby parking fee: EUR 15 per day (262 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

New Alexander Hotel Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel Genoa

New Alexander Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 200 reviews
Rating 8 - Good. 81 out of 200 reviews
Rating 6 - Okay. 44 out of 200 reviews
Rating 4 - Poor. 18 out of 200 reviews
Rating 2 - Terrible. 16 out of 200 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Bradley

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The early morning staff (gentleman) was a bit short and not nice. I am guessing because we arrived at 4:30 am due to flight delays. After standing outside ringing a door bell for maybe 20 minutes. He asked "why didn't you use the bell" I guess that question was because I knocked on a back door or window and it woke him up. The elevator can only hold two people and two small suitcase. I could image during the day, it won't be available. Luckly it is only 6 floors. This place will not work for disabled or handicap people at all. The room was clean but both beds had stained on dust cover or comforter. The window was left open (without a screen) and there were a collection of flying bugs (moths and mosquitoes) The shower was a closet 38 inch (96cm) cube. I am 6'2 (187cm) and 260 (118km). So I could not bent over or raise my arms in the shower closet. The water came out of the shower head has a very light mist. The best part was it is a short walk to the cruise ship docks and the normal front desk receptionist (women) was lovely and nice.
Stayed 1 night in Apr 2025

8/10 Good

Song-Fang, Parsippany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation.
Stayed 1 night in Oct 2024

8/10 Good

Stanislav, Champaign

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Stayed 1 night in Sep 2024

4/10 Poor

Silvio

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Better to do an AirB&B
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy old and uncomfortable.
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place not too far from port area.
Stayed 1 night in Aug 2024

8/10 Good

Craig

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Lijing

Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

10/10 Excellent

Lijing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and lovely hotel!
Stayed 1 night in May 2024

10/10 Excellent

mingming

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne, lauderhill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne, lauderhill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
Stayed 1 night in Oct 2023

4/10 Poor

kevin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean and didn't seem to safe
Stayed 1 night in Sep 2023

6/10 Okay

Hiroaki

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Concern about lift
Stayed 1 night in Sep 2023

8/10 Good

Victor, Bellaire

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really nice but the area does not feel safe
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

So-so

+ near railway station + good price - not so clean - old rooms - not so safety district
Stayed 2 nights in Jul 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vestiges of 1970's design, lots of hot water, friendly staff.
Stayed 3 nights in Oct 2022

8/10 Good

Ginetta

Stayed 1 night in Sep 2022

10/10 Excellent

Timothy

Traveled with group
Liked: Room comfort
Stayed 1 night in Aug 2022

8/10 Good

Horrol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Friendly and nice staff
Stayed 1 night in Sep 2021

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel, it ticks all the right boxes for our needs in terms of public transport links, just walking distance to the main attractions, cafes and supermarket nearby. Plus the lovely receptionist, Julia has taken the trouble to do us a very great favour for our friend. We would definitely stay again in this hotel and would recommend it to friends and family
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The transportation of this hotel is very good. It is close to train station, Metro station and even the airport.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Mr Raymond John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place!! Walking in at night is not a comfortable feeling. Rough area, and hotel needs help! Never again! Should not be on hotels.com much better places to use. Look somewhere else. Very little choice on hotels.com, felt a little ripped off.
Stayed 1 night in Sep 2019