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New Alexander

3.0 star property

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Photo gallery for New Alexander

Front of property
Reception
Minibar, in-room safe, desk, blackout drapes
Daily continental breakfast (EUR 7 per person)
Aerial view

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
Via Bersaglieri d'Italia 19, Genoa, GE, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪6 min walk‬
  • Aquarium of Genoa
    ‪13 min walk‬
  • Old Port
    ‪14 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 301 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Hotel Nologo

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.2 out of 5, Very Good, (863)
$141 nightly
The price is $141 total
includes taxes & fees
Hotel Nologo

About this property

New Alexander

3-star hotel in Centro Est
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
New Alexander offers 35 air-conditioned accommodations with minibars and safes. 28-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

New Alexander features multilingual staff, a front-desk safe, and a television in a common area. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Onsite parking is available (surcharge).

New Alexander is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

Languages

Arabic, Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day); discounts available
  • Secured, covered self parking on site (EUR 20 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Nearby parking fee: EUR 20 per day (262 ft away)
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

New Alexander Hotel Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel Genoa

New Alexander Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 204 reviews
Rating 8 - Good. 81 out of 204 reviews
Rating 6 - Okay. 46 out of 204 reviews
Rating 4 - Poor. 18 out of 204 reviews
Rating 2 - Terrible. 16 out of 204 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Song-Fang, Parsippany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation.
Stayed 1 night in Oct 2024

8/10 Good

Stanislav, Champaign

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Stayed 1 night in Sep 2024

4/10 Poor

Silvio

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Better to do an AirB&B
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy old and uncomfortable.
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place not too far from port area.
Stayed 1 night in Aug 2024

8/10 Good

Craig

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Lijing

Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

10/10 Excellent

Lijing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and lovely hotel!
Stayed 1 night in May 2024

10/10 Excellent

mingming

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne, lauderhill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne, lauderhill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
Stayed 1 night in Oct 2023

4/10 Poor

kevin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean and didn't seem to safe
Stayed 1 night in Sep 2023

6/10 Okay

Hiroaki

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Concern about lift
Stayed 1 night in Sep 2023

8/10 Good

Victor, Bellaire

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really nice but the area does not feel safe
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

So-so

+ near railway station + good price - not so clean - old rooms - not so safety district
Stayed 2 nights in Jul 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vestiges of 1970's design, lots of hot water, friendly staff.
Stayed 3 nights in Oct 2022

8/10 Good

Ginetta

Stayed 1 night in Sep 2022

10/10 Excellent

Timothy

Traveled with group
Liked: Room comfort
Stayed 1 night in Aug 2022

8/10 Good

Horrol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Friendly and nice staff
Stayed 1 night in Sep 2021

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel, it ticks all the right boxes for our needs in terms of public transport links, just walking distance to the main attractions, cafes and supermarket nearby. Plus the lovely receptionist, Julia has taken the trouble to do us a very great favour for our friend. We would definitely stay again in this hotel and would recommend it to friends and family
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The transportation of this hotel is very good. It is close to train station, Metro station and even the airport.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Mr Raymond John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place!! Walking in at night is not a comfortable feeling. Rough area, and hotel needs help! Never again! Should not be on hotels.com much better places to use. Look somewhere else. Very little choice on hotels.com, felt a little ripped off.
Stayed 1 night in Sep 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very relaxed, the staff were very friendly and helpful and the beds were very comfortable. Lovely bathroom.
Stayed 4 nights in Aug 2019