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Novotel Genova City

4.0 star property

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Photo gallery for Novotel Genova City

Breakfast, lunch, dinner served; Mediterranean cuisine
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Exterior
Eco-friendly toiletries, hair dryer, bidet, towels
Eco-friendly toiletries, hair dryer, bidet, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Antonio Cantore 8, Genoa, GE, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪14 min walk‬
  • Aquarium of Genoa
    ‪2 min drive‬
  • Old Port
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Double Bed with Sofa bed

Deluxe Apartment, 1 Double Bed with Sofa bed | Bathroom | Eco-friendly toiletries, hair dryer, bidet, towels

Deluxe Apartment, 1 Double Bed with Sofa bed

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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$287 nightly
The price is $287 total
includes taxes & fees
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About this property

Novotel Genova City

4-star hotel in Centro Ovest
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Novotel Genova City offers 210 accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Genoa hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Genova City features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 1776 square feet (165 square meters) include conference space. This Mediterranean hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2021.

Novotel Genova City has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Cantore 8 Bar & Cucina - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantore 8 Bar & Cucina

Things to do

  • 24-hour gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2021
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Covered self parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A15HN3NHVO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July 01 to August 31
Pool access available from noon to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genova Novotel
Novotel City Genova
Novotel Genova
Novotel Genova City
Novotel Genova City Genoa
Novotel Genova City Hotel
Novotel Genova City Hotel Genoa
Genoa Novotel
Novotel Genoa
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genova City Hotel
Novotel Genova City Genoa
Novotel Genova City Hotel Genoa

Novotel Genova City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 408 out of 1001 reviews
Rating 6 - Okay. 231 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genoa

Nice clean hotel in Genoa.
Stayed 1 night in Jan 2025

10/10 Excellent

Aldo

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place
Stayed 1 night in Dec 2024

8/10 Good

Elisabetta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and bed comfortable. The breakfast was very good; there was the best selection of food caterings for all ages. Definitely i recommende this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Laila, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Location is a bit far from old town (industrial area). No Uber in Genova, so taxis are a hit or miss, they can charge you whatever they want, you never know what you are going to pay. Expedia charged me for breakfast (I paid for it) but it doesn't show up on the reservation. A weird glitch, but still not right. Be aware.
Stayed 1 night in Nov 2024

6/10 Okay

Gino

The front desk people were very helpful, especially a young lady. The bedroom I did not like, bathroom was ok.
Stayed 2 nights in Sep 2024

8/10 Good

Erick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for overnight stay

The room was fairly small for a family stay but it was very clean. The refrigerator was not working properly but not a big deal for us. I enjoyed the breakfast. We were a bit disappointed with the view of the water, which was negatively impacted by the cruise ship terminal and port.
Stayed 1 night in Sep 2024

4/10 Poor

Sam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dakota, Baumholder

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. The area where it is located is what’s seemed unsafe. So much glass where cars have been broken into. Around the property and the streets around it was dirty.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrea

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Superior rooms should have been recently refurbished but our appeared already dated, poorly maintaned, dirty and with a terrible smell coming from the drains everytime that water was flushed in other rooms (and you could hear the noise from the pipes!). The staff at reception has been very welcoming and helpful. The parking area at levels -1 to -4 should be controlled; cars are often parked without any respect for others, very unsafe. A leakage of fluids from few rotten pipes on the ceiling of level -1 has damaged the painting of our car; we informed the reception and we were offered free parking; since then, a notice has appeared on the wall to inform the customers that parking is forbidden in the area due to leakages and the hotel won’t take responsibility. Prices are too high for the quality offered.
Stayed 8 nights in Aug 2024

2/10 Terrible

Shufang

Disliked: Staff & service, property conditions & facilities
Terrible sooooo terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Sheri

Stayed 2 nights in Jul 2024

6/10 Okay

Nouredine

Traveled with family and small children
Liked: Staff & service
The hotel was okay But the location doesn’t suits someone without car
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, though a little far from train station
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kimberley

Stayed 1 night in Jun 2024

2/10 Terrible

Behrad

Stayed 1 night in May 2024

6/10 Okay

Hamidreza

Stayed 1 night in Apr 2024

10/10 Excellent

Caterina

Stayed 3 nights in Apr 2024

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was very good. It is located far from the historic center, but it is easy to get around by public transportation. The breakfast buffet should change a bit between days, as it gets boring after eating the same thing for several days.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Nov 2023

6/10 Okay

Roland

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was quick. Thought hotel is smoke free, but our room had a very heavy cigarette smell, but we didn't bother to complain as we went straight to bed after a tiring trip.
Stayed 1 night in Oct 2023

10/10 Excellent

Maurizio, Guaynabo

Stayed 1 night in Oct 2023

4/10 Poor

Natalia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

2/10 Terrible

JONATHAN

Traveled with family
Disliked: Property conditions & facilities
Picked as a stop off route on our way further south. I’d pick somewhere else next time. Handy spot for the port but not much else. The car park was tight and the electric charging point was iced by big SUVs. It felt unsafe in the local area. It is some distance away from the old town and nicer places to eat.
Stayed 1 night in Aug 2023