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Resorts World Genting - Highlands Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Resorts World Genting - Highlands Hotel

Shopping mall
Shopping mall
Minibar, in-room safe, desk, iron/ironing board
Interior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
  • Room service
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
8th Mile, Genting Highlands, Pahang, 69000
  • Genting Casino
    1 min walk
  • First World Plaza
    4 min walk
  • Skytropolis Indoor Theme Park
    5 min walk
  • Genting (GTB-Genting Heliport)
    25 min drive

Room options

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About this property

Resorts World Genting - Highlands Hotel

4.5-star Genting Highlands hotel connected to a shopping center, walkable to First World Plaza
This hotel features a casino, a restaurant, and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Resorts World Genting - Highlands Hotel offers 845 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center.

Wireless Internet access is complimentary. This luxury hotel also offers a casino, a nightclub, and a fitness center. Complimentary valet parking is available on site.

Resorts World Genting - Highlands Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MYR 12 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Casino
  • Gym
  • Nightclub

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • Elevator

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Maxims Genting Hotel Genting Highlands
Resorts World Genting Maxims Hotel Genting Highlands
Maxims Genting Genting Highlands
Maxims Genting
Hotel Maxims Genting
Maxims Hotel Genting Highlands
Maxims Genting Highlands
Resorts World Genting Maxims Hotel
Resorts World Genting Maxims Genting Highlands
Resorts World Genting Maxims
Resorts World Genting Maxims Hotel
Resorts World Genting - Highlands Hotel Hotel
Resorts World Genting - Highlands Hotel Genting Highlands
Resorts World Genting - Highlands Hotel Hotel Genting Highlands

Resorts World Genting - Highlands Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 60 reviews" "
Rating 8 - Good. 31 out of 60 reviews" "
Rating 6 - Okay. 6 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2023

6/10 Okay

Tareq

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

WeiLi

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
It was amazing
Stayed 1 night in Dec 2019

8/10 Good

Wing, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service
I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Stayed 1 night in Jan 2020

10/10 Excellent

Olady, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this htl. Everything was very well set.
Stayed 1 night in Jan 2020

8/10 Good

J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for mineral water on the check out day but was rejected.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, service from housekeeping is great. Generally, our stay was okay.
Stayed 1 night in Dec 2019

10/10 Excellent

J K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Angelyn Pang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A revamp resort in fact my kids enjoy more than KL stay. Cannot wait for the Outdoor theme park to open soon to come back. Check in was a long queue as guess peak period. Service standard of the checkin staff was good and very detail. They took in our request for connecting room as with kids. And offer us fruits basket when one of the room was delay due to maintenance. Excellant service recovery.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
It would be better if there is a clock in my hotel room and also, tea cup plates.
Stayed 2 nights in Nov 2019

8/10 Good

Ms

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated. Tv has bad connection, we cannot watch any show.
Stayed 2 nights in Oct 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

duong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow Reception
Check in line was out the door. Everything was just slow. Once we got our room keys everything was perfect after.
Stayed 1 night in Aug 2019

10/10 Excellent

Suhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very good bellboy who spotted that our room does not have Astro and helped us to do all the follow ups. Thumbs up for him. As for the room, very big and quite comfortable
Stayed 2 nights in Aug 2019

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good service. Well done
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hardworking. Did a good job in keeping the room clean. They are generous in providing slippers. Wanna to extend my stay but the staff not able to help me secure a room reason given was since I booked under Expedia, I need to go on line of call Expedia to ask for extension. Due to that we have decided not to extend our stay.
Stayed 3 nights in Jun 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and big room.
Stayed 2 nights in Jun 2019

6/10 Okay

Aki

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sound from outside corridor can be heard from the room inside. Check in time takes too long
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Free buffet breakfast?
Convenient location. Room facility is new. For the high price, it'll be better if the hotel can include free buffet breakfast to the guests. It will certainly welcome more revisiting customers.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019