AG Hotel Penang

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AG Hotel Penang

Lobby
Desk, soundproofing, iron/ironing board, free WiFi
Interior
View from property
Reception

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
350-E, Jalan Sultan Azlan Shah, Gelugor, George Town, Penang, 11700
  • University of Science-Malaysia
    15 min walk
  • TESCO
    3 min drive
  • Penang Bridge West End
    5 min drive
  • Penang (PEN-Penang Intl.)
    14 min drive

Room options

Superior Room

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, No Windows

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Standard Room

  • 91 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room with Sofa

  • 26 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

AG Hotel Penang

3-star hotel in Gelugor
Along with a restaurant, this hotel has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-in, and tour/ticket assistance.
AG Hotel Penang offers 15 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This George Town hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

AG Hotel Penang has designated areas for smoking.

AG Hotel Penang has a restaurant on site.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hotel Penang
AG Hotel Penang George Town
AG Penang George Town
AG Penang
AG Hotel Penang Hotel
AG Hotel Penang George Town
AG Hotel Penang Hotel George Town

AG Hotel Penang Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 39 reviews" "
Rating 8 - Good. 14 out of 39 reviews" "
Rating 6 - Okay. 12 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 4 out of 39 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hariwz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great roof top for private function. The hotel staffs are very helpful and friendly
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Pauleen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room is small
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location is great. But the downsides are the standard room to small (no space for prayer) and the parking slot very limited.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
-
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 1 night in Dec 2018

8/10 Good

Redzuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

KU NOR IZAH

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

Tey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

GOH

Disliked: Property conditions & facilities, room comfort
I was stayed a superior room, room size is large but has peculiar smell, no mineral water or instant coffee but has food menu for order. Bathroom without toilet paper or tissue provided.
Stayed 1 night in Nov 2017

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its amazing and its near from airport and mall.
Stayed 3 nights in Aug 2017

8/10 Good

ramasamy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
I enjoyed

8/10 Good

Kai Chur

Liked: Cleanliness, property conditions & facilities, room comfort
Good to stay but prepare some of the thing urself
Please bring along toilet paper and tissue paper. Non of the above provided in room. toiletries such as tooth paste and tooth brush as well as shower cream and shampoo should also be brought along. Other than that, this hotel is a great hotel.

6/10 Okay

Hamzah

Disliked: Room comfort
not satisfied
Hotel does not provide breakfast, as promised and stated.

6/10 Okay

mustaffa, shah alam

Liked: Room comfort
Just OK. Price competitive.
Staff not friendly. Overall okay.

6/10 Okay

Gan

Disliked: Cleanliness, property conditions & facilities

8/10 Good

mohd fhakhrurazi, TAIPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
No breakfast --- so please don't promote !!!

6/10 Okay

Doc, KL

Liked: Cleanliness, staff & service
close to bridge access
convenient location close to sports center. had an event there.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

khtan, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hygiene
Overall condition is good, especially for its hygiene. Just that a staff in-charged of counter handled registration in slow speed, making me to wait for a longer period.

4/10 Poor

ismee, Wales

Disliked: Property conditions & facilities, room comfort
check-in nightmare
Stayed here for 3 nights. There were no room for my first night stay due to mishandling on the hotel's part. I was relocated to another hotel with the last remaining room, a super tiny and store-like room in the back alley. I was a woman travelling alone so this was a major issue. Had to share the bathroom with bunch of school kids too. I tried to get a refund as the room was certainly does not worth the money I've paid but to no avail. The staff was nice but not so professional or helpful i.e. when I asked about the charges, they kept me back and forth from this hotel and the one I was relocated. The other two days was fine as I got the room I booked for except that there was no window, instant coffee was not replenished and I had one of my shirt mysteriously gone on my third day. There were no nearby tourist spot or dining option, and the traffic condition in front was so busy and not suitable for pedestrian. .

6/10 Okay

Casey, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort
Went for 3 days 2 night stay. Overall is good just that the door is not sound proof enough, any single sound can be heard inside the room. It disturbed especially my ears is sensitive towards sound. Beside, one of the plug not functioning in my room, its difficult when you have more than 1 electrical equipment need to use at the same time. Overall it is a comfort hotel.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
shop lot area and valid of money.
3 times power trip in my room and tv channel also not clear, tv also spoil. ask to replace the tv they answer no spare tv. break fast not much item only 2 or 3 item. astro channel also not a viable.