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Chulia Heritage Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chulia Heritage Hotel

Interior
Reception
Standard Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Bicycling

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
380, Chulia Street, Georgetown, George Town, Penang, 10200
  • Georgetown UNESCO Historic Site
    1 min walk
  • Cheong Fatt Tze Mansion
    6 min walk
  • Prangin Mall
    9 min walk
  • Penang (PEN-Penang Intl.)
    27 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 2 Queen Beds, Shared Bathroom

Family Room, 2 Queen Beds, Shared Bathroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Queen Beds, Shared Bathroom

  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Double Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room, Shared Bathroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Triple Room, Shared Bathroom

  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Room with Queen Bed

Petite Room with Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Petite Room with Queen Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room with Shared Bathroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room with Shared Bathroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Triple Room with Shared Bathroom

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Petite Double Room with Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

The Prestige Hotel Penang

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (454)
The price is $123
per night
$136 total
includes taxes & fees
Dec 8 - Dec 9
The Prestige Hotel Penang

About this property

Chulia Heritage Hotel

3-star hotel in Downtown George Town
Along with tour/ticket assistance, this smoke-free hotel has a garden and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Chulia Heritage Hotel offers 45 air-conditioned accommodations with safes and slippers. LCD televisions come with premium satellite channels.

Bathrooms include showers and hair dryers. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chulia Heritage Hotel features a terrace, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This George Town hotel also offers a front-desk safe and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chulia Heritage Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chulia
Chulia Heritage
Chulia Heritage Hotel
Chulia Heritage Hotel Penang
Chulia Heritage Penang
Chulia Hotel
Hotel Chulia Heritage
Chulia Heritage Hotel Penang/George Town
Chulia Heritage Hotel George Town
Chulia Heritage George Town
Chulia Heritage Hotel Hotel
Chulia Heritage Hotel George Town
Chulia Heritage Hotel Hotel George Town

Chulia Heritage Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 77 out of 410 reviews" "
Rating 8 - Good. 193 out of 410 reviews" "
Rating 6 - Okay. 95 out of 410 reviews" "
Rating 4 - Poor. 28 out of 410 reviews" "
Rating 2 - Terrible. 17 out of 410 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ali

👍
Stayed 4 nights in Jun 2023

2/10 Terrible

Stephen P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING Dishonest staff - do not stay here
Charged us for a deluxe room and gave us a room 2/3 the size no curtains, no room safe, noisy and not cleaned properly - still half full drink bottles from previous tenant. Several years ago it was well run, not any more. L
Stayed 1 night in Sep 2022

6/10 Okay

Nerissa

Liked: Staff & service
Basic hotel
Room is bright with high ceilings. Our room was on ground level almost next to reception area. We stayed one night only as our hotel closed due to the government lockdown. Bathroom shower was almost right over the toilet. The whole room was wet every time someone showered. Occasionally, we'd smell cigarette smoke possibly from someone smoking near the reception area. Bed sheets were well worn and doesn't seem clean. Saw a couple of long hairs. Ugh.
Stayed 1 night in Mar 2020

6/10 Okay

Gerald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice
Stayed 1 night in Jan 2020

8/10 Good

Sophiia

Traveled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 2 nights in Jan 2020

6/10 Okay

Haniza Begum binti

Traveled with family
Stayed 2 nights in Dec 2019

8/10 Good

Yap

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Loga, KL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 3 nights in Aug 2019

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, worst WiFi!
The WiFi was really, really terrible! That alone will prevent me from staying here again. Other than that, love the location and the staff were absolutely superb. A huge thank you to them all! Some gardeners were smoking while working, which is not allowed. Why can’t Malaysians follow simply rules? No hope for the country if this carries on.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment
Stayed 1 night in Aug 2019

4/10 Poor

CheeKeong

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is not in a very good condition. I have booked 2 rooms. 1 room have problem to enter using the keycard. Then later it does not have any power. Need to change room then after change to another room, the room intermittent power "trip". Need to change room again. My room initial seems ok. Then out of sudden, there is water dripping from the toilet ceiling. Need to change room. No fridge and there is not enough space to have a mini table.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Poorly maintained.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No water, old linens and towels no toiletries
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Jul 2019

6/10 Okay

Chang, Kuala Lumpur

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The heritage building was in an excellent location - very hip and happening with lots of bars, quaint cafe's and eateries. The venue however was a little run down - not as well maintained as I hoped it would be. My bedroom with fresh linen had traces of hair - of different length on it. The bathroom was clean but the water heater wasn't working so well. As I was on the ground floor, I can hear people moving around above my room.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room upgrade, good experience!
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with new painting and modern toilet. Used common toilet but no issues as they have a few for everybody. Slept well got tv and aircon. Downside, better bring your own drinking water and personal toiletries.
Stayed 1 night in May 2019

8/10 Good

Neil J

Liked: Staff & service, room comfort
For foodies
Great location. Good food nearby.
Stayed 1 night in Apr 2019

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location would use again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Nearby to many attractions. Check-in was prompt and staff was very helpful and friendly.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Do not expect car parking even if you book, I advised I require car parking on arrival as I was driving 600KM from Thailand and this was essential to my stay. When I arrived one of the security/ car park attendants / maffia woman told very rudely the car park was full move my car now and I should of got there earlier and “the Malaysians” beat you to it and laughed. I said can I just stay 5 minutes and check in first and leave my bag in the room and she said no go and pay for parking elsewhere! I stay in up to 50 hotels a year and also own a hotel, this was one of the most disgusting receptions I have ever encountered at any hotel anywhere in the world and ended Ed up parking almost 2km away! Room was fine, terrible WiFi speeds however this is common in Malaysia. I stayed 2 times in 3 days as part of a business trip and left my car where I parked on the first night, when I returned 2 days later she laughed at me saying where is your car?
Stayed 1 night in Nov 2018

8/10 Good

Jackson, Penang

Liked: Staff & service, room comfort
Share toilet
Stayed 1 night in Nov 2018