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Citadines Connect Georgetown Penang

4.0 star property

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Photo gallery for Citadines Connect Georgetown Penang

Garden
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Interior entrance
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Outdoor Space
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • KOMTAR
    ‪2 min walk‬
  • 1st Avenue Mall
    ‪3 min walk‬
  • Penang Times Square
    ‪5 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪26 min drive‬

Room options

View all photos for 2 Bedroom Deluxe Loft at Block B

2 Bedroom Deluxe Loft at Block B | Living area | 50-inch Smart TV with satellite channels, TV

2 Bedroom Deluxe Loft at Block B

  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Studio

Executive Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Studio

  • 226 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Studio, 2 Twin Beds

  • 226 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe Twin at Block B

Studio Deluxe Twin at Block B | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Deluxe Twin at Block B

  • 226 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe at Block B

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Deluxe at Block B

  • 247 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds, No Windows

Studio, 2 Twin Beds, No Windows | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 2 Twin Beds, No Windows

  • 249 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Studio

Classic Studio | Private kitchenette

Classic Studio

  • 387 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double at Block B

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room Double at Block B

  • 312 sq ft
  • Studio
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Bedrooms

  • 280 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Front of property

Citadines Connect Cecil Georgetown Penang

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (2)
The price is $69
per night
$78 total
includes taxes & fees
Mar 6 - Mar 7
Citadines Connect Cecil Georgetown Penang

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Citadines Connect Georgetown Penang

4-star aparthotel in Downtown George Town
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a 24-hour front desk. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a Smart TV with satellite channels. A TV, a down comforter, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Citadines Connect Georgetown Penang offers 143 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

This George Town aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Citadines Connect Georgetown Penang features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This George Town aparthotel also offers multilingual staff, a garden, and an elevator.

Citadines Connect Georgetown Penang is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Outdoor areas

  • Japanese garden
  • Outdoor furniture

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 500 per accommodation per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near an outlet shopping mall

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 143 units
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Built in 2022
  • Connecting units available
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Japanese garden
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Towels (changed on request)
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Citadines Connect Georgetown Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 58 reviews
Rating 8 - Good. 20 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather Joy

Traveled with partner
Liked: Cleanliness, amenities
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Jia Yuan Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Serina

Traveled with group
Liked: Cleanliness, room comfort
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Triena

Liked: Cleanliness, room comfort
Excellent!
Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Susanna

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Adnan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Tang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Stayed 2 nights in Jul 2024

8/10 Good

Jahan Parvez

Stayed 2 nights in Jun 2024

10/10 Excellent

Ka

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, room comfort
The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024

6/10 Okay

Carol

Liked: Cleanliness, amenities, property conditions & facilities
My only concerns were— no alarm clock in the room, hot water is somewhat cold for showering. Also there was no safe in the room so I put a sign on my door— do not disturb — so they don’t have to clean, but somebody opened my door while I was half asleep
Stayed 2 nights in Feb 2024

10/10 Excellent

Hui Mei Athelyna Jasmine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Good Location
I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.
Stayed 3 nights in Dec 2023

8/10 Good

Jolene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run
Stayed 3 nights in Dec 2023

8/10 Good

Hanwen

Liked: Cleanliness, room comfort
环境挺好的，位置也方便楼下有很多吃的。但是有跳蚤……住的头两天没问题，第二天打扫过后，晚上睡一夜好几处被咬了。
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good value!
Great location within walking distance to lots of good food and shopping. The hotel has a charming vibe in line with the cultural heritage of the area yet modern in its amenities. Rooms were quite small but functional and clean. Main complaint was lack of soundproofing. Could clearly hear doors slamming and people talking along the corridor; not great for light sleepers
Stayed 4 nights in Aug 2023

6/10 Okay

CHANGYONG

Traveled with family
Liked: Cleanliness, property conditions & facilities
The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.
Stayed 3 nights in Aug 2023

8/10 Good

Wan Yuan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room is clean. The hotel staff is friendly and helpful. Will consider again for next time.
Stayed 3 nights in May 2023

8/10 Good

Li Choo

Traveled with family
Liked: Cleanliness, room comfort
Very good stay!! will come back again!
very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!
Stayed 2 nights in May 2023

8/10 Good

Shi Hua

Liked: Cleanliness, amenities, property conditions & facilities
Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Friendly and helpful staff. Good ambience
Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.
Stayed 4 nights in Feb 2023