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Cititel Penang

4.0 star property

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Photo gallery for Cititel Penang

Indoor pool
1 bedroom, desk, blackout drapes, soundproofing
Restaurant
Lobby
Daily buffet breakfast (MYR 56 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$68
includes taxes & fees
Jan 2 - Jan 3, 2026

Explore the area

View in a map
66 Jalan Penang, George Town, 10000
  • Place, Cheong Fatt Tze Mansion
    ‪2 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, desk, blackout drapes, soundproofing

Standard King Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2

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About this property

Cititel Penang

4-star hotel in Downtown George Town
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, valet parking, and a 24-hour front desk.
Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Cititel Penang features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, a front-desk safe, and an elevator. Complimentary covered self parking is available on site, along with a car charging station.

Cititel Penang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cititel Penang has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:00 AM to midnight
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 334 out of 787 reviews
Rating 8 - Good. 345 out of 787 reviews
Rating 6 - Okay. 73 out of 787 reviews
Rating 4 - Poor. 25 out of 787 reviews
Rating 2 - Terrible. 10 out of 787 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lee Ping

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, we enjoyed the welcome drinks in the lobby! Convenience stores opposite the hotel, bus stop to the free CAT bus, great food options nearby and further down the street :)
Stayed 3 nights in Sep 2025

8/10 Good

OONG PING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance within the town areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohd Haikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location
Stayed 2 nights in Aug 2025

6/10 Okay

yusuke, Tigard

Business traveler
Liked: Cleanliness, staff & service
First time to stay Malaysia peninsula. It is okay. Staff is trying to accommodate customers. Property looks old. It is okay as far as business stay. Near the hotel, a lot of dining option. It is very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Rooms in top condition. Breakfast cheap and excellent. Cat bus stop outside is a big plus. 60m to Chulia St.
Stayed 5 nights in Aug 2025

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotels staffs are all very nice and friendly
Stayed 3 nights in Aug 2025

2/10 Terrible

Victor

Stayed 2 nights in Aug 2025

8/10 Good

Kazuhiro

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

raymond w

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This hotel needs a face lift. Aircon is hit and miss. Wifi is slow. Good view if you got an ocean view room
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Siew Kuan

Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Stayed 2 nights in Jun 2025

10/10 Excellent

Chai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to other dinning options and shopping.
Stayed 3 nights in May 2025

8/10 Good

Boon Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff services and convenience are what we like about your hotel. Will be back in July.
Stayed 3 nights in May 2025

10/10 Excellent

Leona Hua Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Soraya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Saeful

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Stayed 2 nights in May 2025

4/10 Poor

Zahra

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 7 nights in Apr 2025

6/10 Okay

Maung Tun

Liked: Staff & service
Single bed is small for me. Air conditioner is very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Service

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Stayed 2 nights in Apr 2025