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Eastern And Oriental Hotel

5.0 star property

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Photo gallery for Eastern And Oriental Hotel

Exterior
Terrace/patio
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
View from room
Sundeck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Free WiFi

Explore the area

Map
10 Lebuh Farquhar, George Town, Penang, 10200
  • Cheong Fatt Tze Mansion
    ‪5 min walk‬
  • Georgetown UNESCO Historic Site
    ‪9 min walk‬
  • Penang City Hall
    ‪11 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪29 min drive‬

Room options

View all photos for Premier Suite Twin GT

Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite Twin GT

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite King GF

Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite King GF

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite Two Queen Beds

Writers Suite Two Queen Beds | Minibar, in-room safe, blackout drapes, iron/ironing board

Writers Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite Twin

Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite Twin

Superior Suite Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite Twin

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

  • 624 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite King

Superior Suite King | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite King

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite

  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite Twin

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite Two Queen Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Suite Twin

Studio Suite Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

Studio Suite Twin

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Corner Suite

  • 1324 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Georgetown Suite King

Minibar, in-room safe, blackout drapes, iron/ironing board

Georgetown Suite King

  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Straits Suite King

Straits Suite King | Minibar, in-room safe, blackout drapes, iron/ironing board

Straits Suite King

  • 936 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

View from room

Studio Suite

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pinang Suite

Pinang Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Pinang Suite

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite

Writers Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Writers Suite

  • 1453 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Penang Marriott Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (55)
The price is $158
per night
$174 total
includes taxes & fees
Mar 9 - Mar 10
Penang Marriott Hotel

About this property

Eastern And Oriental Hotel

5-star hotel in Downtown George Town
Along with 4 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.
Eastern And Oriental Hotel features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 10 meeting rooms. Event facilities measuring 7535 square feet (700 square meters) include conference space. This luxury hotel also offers a library, a terrace, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Eastern And Oriental Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Eastern And Oriental Hotel has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 7,535 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 16 floors
  • 2 buildings
  • Built in 1885
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 2057-T

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Stayed 5 nights in Nov 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this unique and heritage hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bernard

Stayed 2 nights in Nov 2024

8/10 Good

Lay Har

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is charming in its vintage appearance and colonial fixtures and furniture. Amenities are however modern. Comfort and convenience are thus not compromised.
Stayed 2 nights in Nov 2024

8/10 Good

Roberto, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic part of the hotel is picturesque, some staff is friendly, some not. The food options are average. The area around the hotel is not very nice and pretty dirty and smelly.
Stayed 4 nights in Oct 2024

6/10 Okay

Stella, San Marino

Traveled with group, Traveled with family
Like the location. Average condition of the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always ready to help with a smile.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Heiritage wing is the old classic hotel. Victory Annexe is newer section and has its own reception but you can walk between the two. Rooms a bit noisy in the morning due to hard floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sally Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large rooms and bathrooms with all the comforts that you would expect in a hotel of this standard. Sumptuous breakfast buffet with every choice imaginable and excellent quality. Staff very helpful and well-informed as to where to find genuine peranakan cuisine at reasonable prices.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gwendolyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Hiu Fai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful property, very spacious, magnificent view!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Staff & service
Bad service.
Stayed 1 night in Sep 2024

6/10 Okay

Ramsey

Stayed 3 nights in Aug 2024

10/10 Excellent

Taher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely. Really nice hotel. Buffet breakfast was a highlight! Definitely recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Kuruvila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and management. I am a Marriott gold elite and you have raised the bar. Love it
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

jasmindar kaur

Traveled with family
Liked: Cleanliness, amenities
no advise given that parking is free and touch and go card needs to be validated every time we go out (knew about this only on second day when we asked on it). Also not advised drinks in minibar were free. only knew on the last day when someone came to ask us if needed any additional. Should check in counter not advise on this when checking in ? Sent an email a few days before checking in if our room is at the new or old wing and no reply received as a result had to run around looking for our correct wing (seems to be a common problem as that’s the first thing concierge will ask).
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to just chill and relax...excellent breakfasts.
Stayed 1 night in Sep 2024

8/10 Good

Lena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel!
Stayed 5 nights in Aug 2024

8/10 Good

Ambika

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Siu Ling

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Maycy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and wonderful hotel but do take note of the noisy karaoke performance in the month of The Hungry Ghost Festival, request for rooms far far away from the main road :)
Stayed 1 night in Aug 2024

8/10 Good

Gautam

Traveled with family
Liked: Cleanliness, staff & service, amenities
The E&O is a charming and beautiful property which is located right on the sea in Georgetown. It is an old and lovely property. The staff are very warm and welcoming. But it is in fairly poor condition with the rooms in need of refurbishment. We had rooms right below where the drilling was happening. They did change us out but only after several calls. The bar and restaurant are top class. The breakfast is excellent. But the menu was the same all the 4 days. Overall I would highly recommend it but please lower your expectations that the power outlets might not always work or the shower diverter might be broken. Take these things in your stride and you will be fine.
Stayed 4 nights in Aug 2024