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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5 star property

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Photo gallery for Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

View from property
Outdoor pool
Lobby sitting area
View from room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Parking included

Explore the area

Map
53 Persiaran Gurney, George Town, Penang, 10250
  • Gurney Drive
    ‪1 min walk‬
  • Gurney Plaza
    ‪14 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior City View Room (Twin Bed)

View from room

Superior City View Room (Twin Bed)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior City View Room (King Bed)

Room amenity

Superior City View Room (King Bed)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (King Bed)

Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Sea View Room (King Bed)

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (Twin Bed)

View from room

Deluxe Sea View Room (Twin Bed)

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $74
per night
includes taxes & fees
May 24 - May 25
JEN Penang Georgetown by Shangri-La

About this property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5-star hotel in Downtown George Town
4 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers 368 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wired and wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a health club, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 50.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 75 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Evergreen Laurel
Evergreen Laurel Hotel
Evergreen Laurel Hotel Penang
Evergreen Laurel Penang
Evergreen Penang
Laurel Evergreen
Laurel Evergreen Penang
Penang Evergreen
Penang Evergreen Laurel
Evergreen Laurel Georgetown
Evergreen Laurel Hotel Penang/George Town
Hotel Evergreen Laurel
Evergreen Laurel Penang Hotel
Evergreen Laurel Penang Hotel George Town
Evergreen Laurel Penang George Town
Evergreen Laurel Penang
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel
Gurney Bay Hotel, A PARKROYAL Partner Hotel George Town
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel George Town

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 400 out of 1002 reviews
Rating 8 - Good. 440 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer. Third time back in his hotel but this time was a disappointment. I booked and paid on 27 DEC. Arrived at the hotel on 31 JAN receptionist said cannot find my booking because was booked last minute?? Wasted 20-25 mins and another receptionist-Mariyam or Mariah sorted out a room for me.
Stayed 3 nights in Jan 2025

10/10 Excellent

KOK SHEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

ENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Poh Leng

Stayed 3 nights in Jan 2025

8/10 Good

Chi Bun

Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellently run hotel which continues to maintain its high service levels.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arwi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jihong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Cornelia

Traveled with family
Liked: Cleanliness, staff & service
A very comfortable bed in an otherwise slightly dated decor in the rooms. Breakfast buffet whilst a wide variety was offered, was lacking in quality and taste. For a supposedly 4-5 star hotel, it couldn't offer better quality of tea bags? Don't get me started on those rickety dining chairs and tables on both mornings at breakfast........
Stayed 2 nights in Dec 2024

6/10 Okay

lam soon

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Kye Ciin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

David

Disliked: Property conditions & facilities

Further charged after checkout

Dear Gurney Bay Hotel Had a great checkin but was not impressed with my checkout. Paid my bill on checkin. On checkout, was told bill was fully settled. Then later I get a notification from my bank that you have deducted a further RM 225.44 from my credit card. You did not have the courtesy to explain this or to apologise for any error you have made. Unlikely to stay with you again if this is how you treat customers.
Stayed 4 nights in Dec 2024

10/10 Excellent

WANAWD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying

Definitely repeatable!
Stayed 1 night in Dec 2024

10/10 Excellent

Fengqing

Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed, San Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location is very good. Clean rooms but Internet needs improvement.
Stayed 4 nights in Dec 2024

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the Internet connection was extremely poor
Stayed 1 night in Dec 2024

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable place
Stayed 1 night in Dec 2024

6/10 Okay

Apiwat

Traveled with family
Located in a prime location of Gurney Drive area. About 20-minute walk to Gurney Paragon and Gurney Plaza shopping malls. Also many restaurants around the hotel. The room is clean but look a bit old which the major renovation of this hotel is scheduled in 2025. In the meantime, already the best value if you are looking for a place to stay in Gurney drive area at a very reasonable price. Moreover, their buffet is amazing with a truly international line of food; western, chinese, indian,and halal, and also at an unbelieveable price (we added a buffet to our room for RM30/person). The only problem is the wifi is so slow and unstable. Forget about the tv in your room. LOL
Stayed 3 nights in Dec 2024

6/10 Okay

Virat

Traveled with family
Located in a prime location of Gurney Drive area. About 20-minute walk to Gurney Paragon and Gurney Plaza shopping malls. Also many restaurants around the hotel. The room is clean but look a bit old which the major renovation of this hotel is scheduled in 2025. In the meantime, already the best value if you are looking for a place to stay in Gurney drive area at a very reasonable price. Moreover, their buffet is amazing with a truly international line of food; western, chinese, indian,and halal, and also at an unbelieveable price (we added a buffet to our room for RM30/person). The only problem is the wifi is so slow and unstable. Forget about the tv in your room. LOL
Stayed 6 nights in Dec 2024

10/10 Excellent

Padmaja Tharoor Gangadharan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was absolutely beautiful. Room was clean and overall the hotel had a charm about it.Loved the Christmas decorations outside the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

kelvin koh Cheng

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay is pretty good except the in room wifi is weak
Stayed 4 nights in Dec 2024

6/10 Okay

Minjoo

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked friendly and helpful staff, daily housekeeping, great breakfast buffet, live lounge entertainment at night, comfortable room. Would've liked a balcony, stronger bidet spray, but that's no big deal.
Stayed 4 nights in Oct 2024