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G Hotel Kelawai

5.0 star property

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Photo gallery for G Hotel Kelawai

Outdoor pool, pool umbrellas, sun loungers
Interior
Lobby
Property amenity
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Free WiFi

Explore the area

Map
2 Persiaran Maktab, George Town, Penang, 10250
  • Gurney Plaza
    ‪1 min walk‬
  • Gurney Drive
    ‪7 min walk‬
  • KOMTAR
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Premier Room

Executive Premier Room | Free minibar, in-room safe, desk, laptop workspace

Executive Premier Room

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Free minibar, in-room safe, desk, laptop workspace

Executive Room

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

G Hotel Kelawai

5-star George Town hotel, connected to a shopping center in Downtown George Town
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
G Hotel Kelawai offers 208 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

G Hotel Kelawai features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

G Hotel Kelawai is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Spoon - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.
2pm - This restaurant serves light fare only. Happy hour is offered.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee: MYR 34 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 2pm
  • Spoon

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for MYR 160.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 34 per person
  • Airport shuttle fee: MYR 85.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

G Hotel Kelawai Penang
G Hotel Kelawai
G Kelawai Penang
G Kelawai
G Hotel Kelawai Penang/George Town
G Hotel Kelawai George Town
G Kelawai George Town
G Hotel Kelawai Hotel
G Hotel Kelawai George Town
G Hotel Kelawai Hotel George Town

G Hotel Kelawai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff at great hotel
Amazing reception staff. Super helpful and friendly. Great team
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Stayed 2 nights in Dec 2024

10/10 Excellent

Wing Yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shopping centre, so it's very convenient. Also, the staff are polite and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near to the main shopping malls Gurney Plaza and Gurney Paragon
Stayed 2 nights in Dec 2024

6/10 Okay

Troy Anthony

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I booked this hotel because Expedia said it is a 5 star property. Nothing could be further from the truth. The room was average; certainly not luxurious. The linens were low grade cotton and the towels were thin and similar to something you’d find at Marriott Courtyard. The soap, lotion and shampoo were also low quality and were locked down. The bathtub and shower were across the room from each other so if you wanted to use soap in the tub you had to move back and forth, or dispense soap into a cup and carry to the tub. Genius. The gym was disgusting. Equipment was covered in recently deposited sweat. And while attendants occasionally showed up in the gym; none of them ever cleaned a thing. They’d attend to paperwork and then leave. Meanwhile the equipment and floor was dirty and there was hair everywhere. All 3 days. I paid separately for breakfast. It was ridiculous. I know oatmeal is not necessarily a fan favorite but it should never have the consistency of a pond or a lake. This place never got the memo. While there was the customary piles of bacon and an omelette station, the fruit was sparse. I couldn’t get a banana two of the three days during my stay. Watermelon came with the rind, for free. I take the blame for this mess too. I should have stayed at the Eastern and Oriental but it was substantially more, and again, Expedia told me this place is a 5 Star. My fault for believing this B.S. I am reminded that you get what you pay for.
Stayed 3 nights in Dec 2024

10/10 Excellent

husain bin daud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 5 nights in Dec 2024

10/10 Excellent

Leonie Ching Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Leonie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

Leonie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2024

8/10 Good

CHEE HOW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2024

8/10 Good

Thomas, Laguna Niguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good 4 star hotel. Breakfast could be better but not bad. Room is large and well laid out.
Stayed 2 nights in Dec 2024

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and modern hotel. 5* level.
Amazing hotel - real 5* level. The location is little bit far from the old town, but the transportation in Malaysia like Grab is cheap and convenient. Really nice rooftop bar and pool with the views of the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious accommodation with great facilities
Hotel felt like it was relatively new, staff were very attentive and easy to chat to. Amazing pool on the roof, and gym was well equipped. The hotel is in between two large malls with loads of eating options, and travelling in taxis was really cheap compared to UK.
Rooftop pool
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 4 nights in Nov 2024

8/10 Good

Azizan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2024

6/10 Okay

Bee Tee

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bath towel is “dated” need to refurbish. Breakfast was good 👍
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Cavvy

Stayed 2 nights in Oct 2024

10/10 Excellent

Lee Mei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ming Wei Dick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1) I wish the car parking facility would have been more seamless accessing with a room card or given a set of complimentary passes rather than utilising credit card to checkout on a daily basis. 2) I wish it would have been easier accessibility to Gurney Paragon Mall similar to Gurney Plaza.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again and recommend the Hotel. Its overall review said it was wonderful and it really was. The rooms were excellent
Stayed 4 nights in Oct 2024

8/10 Good

HUI SERN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Breakfast choice limited
Stayed 2 nights in Sep 2024