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Garden Inn

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Garden Inn

Miscellaneous
Property entrance
Reception
Front of property - evening/night
Hallway

Reviews

7.0 out of 10

Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
41, Anson Road, Georgetown, George Town, Penang, 10400
  • Loh guan Lye Specialist Centre
    ‪8 min walk‬
  • Penang Times Square
    ‪11 min walk‬
  • KOMTAR
    ‪13 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪29 min drive‬

Room options

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Triple Room

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Queen Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non smoking

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room Non smoking

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room Non smoking

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room Non smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Suite

1 bedroom, desk, iron/ironing board, free WiFi

Family Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Inn Residence 18

Free WiFi
Air conditioning
Laundry
Room service
4.1 out of 5, Very Good, (51)
The price is $26
per night
$33 total
includes taxes & fees
Jan 27 - Jan 28
Inn Residence 18

About this property

Garden Inn

3-star hotel in Downtown George Town
A full-service spa, spa services, and a refrigerator in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Garden Inn offers 53 air-conditioned accommodations with coffee/tea makers. This George Town hotel provides complimentary wireless Internet access. Bathrooms include showers and bidets. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Kaki Kaki Spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Garden Inn features a full-service spa. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers spa services, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Garden Inn is a smoke-free property.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Garden Inn Penang
Garden Penang
Garden Inn George Town
Garden Inn Hotel
Garden Inn George Town
Garden Inn Hotel George Town

Garden Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 205 reviews" "
Rating 8 - Good. 77 out of 205 reviews" "
Rating 6 - Okay. 66 out of 205 reviews" "
Rating 4 - Poor. 24 out of 205 reviews" "
Rating 2 - Terrible. 11 out of 205 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

christina

Traveled with group
Liked: Cleanliness, staff & service
Clean. No problem.
Stayed 1 night in Jun 2024

6/10 Okay

Yit Chian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk lady in the morning shift is friendly and helpful Room cleanliness needs to improve Toilet and floor cleanliness needz to improve as well Surroundings is great for tourist, many attractions
Stayed 2 nights in Jun 2022

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and convenient area
Stayed 1 night in Nov 2021

8/10 Good

yen Shin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Azreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Fran

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location of the property is good. Proximity to lots of eateries and a good street. Free parking is also a plus.While we observed the staff are trying hard to maintain the place, some of the infrastructure are really old. The toilet and shower desperately needs updating. Drinking water is only supplied by a dispenser located in the common corridor.
Stayed 4 nights in Dec 2019

10/10 Excellent

C Y

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very poiot internet service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Dec 2019

8/10 Good

masitah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will come back again
the room is ecxellent. same as in picture. big room. have flusk for hot water. they provide coway water dispenser at the hallway. easy for customer. my room a little bit near road so can hear noise from the road until late night. but the most i dont like about my stay is around 12.30am some chinese teenager was going back to their room and the talk and laugh loud, can hear their footstep, open and close door so hard. i cant sleep until 2.30 in the morning. and around 8am people already start coming out from room. chatting along the hallway. disturbing my sleep. can hear the housekeeping push the bin. i have to wake up early because of that. not a pleasent stay for me because of that but overall, its value for money. maybe next time i go the nobody will disturb my holiday 😆
deluxe queen bed. big room same as picture
lobby is great view love it have vendor machine selling food and drink
dont have closet but have place to hang towel or ur shirt
Stayed 1 night in Nov 2019

6/10 Okay

KOK WAI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

David

Liked: Staff & service
Stayed 3 nights in May 2019

8/10 Good

Law

Liked: Cleanliness
Stayed 1 night in Apr 2019

8/10 Good

Wills

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Didnt like about the bed. Have noise when we turn around. The sound insulation is not very good. Can hear noise when others guest is talking outside. Staff are friendly.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ＆ arrangement from the manager although there is some inconvenient encounter during the check in. Thank you Mr.Kenny. This hotel definetely a budget hotel and strategic place in Georgetown for stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2019

6/10 Okay

Adrian

Liked: Cleanliness, room comfort
Bad staff & poor WiFi ruined it all!
I would have given this hotel a better review if not for the sulky Chinese lady at the reception. She could see that I already had my hands full with my luggage when I requested for an electric kettle and a hairdryer and yet insisted that I make a second trip to the reception to claim them instead of asking one of the hotel’s staff to help bring it up to my room. Really poor attitude! The other staff were quite friendly though. However, the WiFi connection was pretty bad and really needs to be improved.
Stayed 4 nights in Feb 2019

6/10 Okay

Foong Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi Unstable, Everything else was Comfortable
I'm not a picky guest. However, the stability of the wifi is really bad. It kept going off on its own every few minutes. Even after telling the staff, its still the same until 12 midnight.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Family holidays
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant with good receiption
Stayed 1 night in Dec 2018

8/10 Good

CZ, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and tidy room. Value for money.
Stayed 1 night in Nov 2018