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Shangri-La Golden Sands, Penang

4.0 star property

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Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
On the beach, white sand, beach massages, beach volleyball
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪3 min walk‬
  • Batu Feringghi Night Market
    ‪7 min walk‬
  • ESCAPE Adventureplay
    ‪71 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

Executive Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

  • 771 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview twin Room

Lobby

Executive Seaview twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Seaview Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview king Room

Lobby

Executive Seaview king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

Lobby

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

PARKROYAL Penang Resort

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.4 out of 5, Excellent, (1001)
$239 nightly
The price is $239 total
includes taxes & fees
PARKROYAL Penang Resort

About this property

Shangri-La Golden Sands, Penang

4-star George Town resort walkable to Ferringgi Beach
Spend the day playing on the beach, relaxing by one of Shangri-La Golden Sands, Penang's 2 outdoor swimming pools, or practicing your swing at the onsite golf course.
Shangri-La Golden Sands, Penang offers 387 accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

Children under 4 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shangri-La Golden Sands, Penang features a golf course, a complimentary water park, and 2 outdoor swimming pools. The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service. This beach resort also offers a children's pool, a health club, and a library. Guests can use the outdoor pool and health club at a partner property. Complimentary self parking is available on site.

Shangri-La Golden Sands, Penang has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Shangri-La Golden Sands, Penang has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 82 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 82 per person
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Faye

Traveled with family
Liked: Amenities
I liked everthing about the resort
Stayed 4 nights in Feb 2025

8/10 Good

Nurrashidah

Traveled with family and small children
Liked: Staff & service
Staffs were very extremely nice and friendly. Well equipped gym, kids club open 10am-10pm, indoor adventure playground right beside at RM30 for 2 hours. Food wise there’s room to improve. Pool is fun with attended life guard everywhere and slide is fun. However monitor lizard is present, one swam across us and a young girl got so panicked that I quickly reached out to her cuz I think she can’t swim. It’s very close to nature so abit can’t do much. Pool wise not that clean cuz people walked barefoot on the grass and floor and then they enter. I couldn’t spot their filtration system. Algae’s rocks at the side of the pool, I mean aesthetically they looked pretty and full of nature like but I’m thinking about hygiene aspect. But nonetheless if you’re ok with it then I don’t see why not and my kid survive well. They don’t particularly have a beach but there are sports activities of different booth available. Had to walk to the left side of the beach to have better beach to play sandcastle but however sand is quite coarse and warnings of jellyfish are very apparent so we avoid swimming. The deluxe room flooring is clean, equipped with basic Iron with board, safe deposit, plenty of hangers, comfortable bed and pillows, plenty of power point to charge, plenty of lights to control to your liking, non-smoking good spacing balcony facing the pool with hanging pole to hang your wet clothes, beach non-slip slippers, bath gel, conditioner, and shampoo. Overall it’s kids friendly resort=)
Stayed 5 nights in Feb 2025

8/10 Good

Bak Huat

Traveled with family
Liked: Cleanliness, staff & service
we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Stayed 2 nights in Feb 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Cecilia

Traveled with family and small children
There is a mosque right in front of the property
Stayed 2 nights in Jan 2025

2/10 Terrible

Yang Jonathan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend this hotel, because it’s not suitable for people who want to relax and enjoy the quiet, and it’s not as clean as it should be. It’s over priced too.
Stayed 3 nights in Jan 2025

8/10 Good

Herve

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
included Breakfast has lots of variety and is plentiful
Stayed 2 nights in Jan 2025

6/10 Okay

Alastair

Disliked: Staff & service

Not suitable for peace & quite & older couples!

Owing to the design of building you cannot escape the uncontrolled noise of children playing in the swimming pools. Definitely would not recommend to older couples. Perfect for young families. Breakfast good & varied. Reception not very helpful or informative. However the lower ranks very pleasant. This is not the Golden Sands we remembered & enjoyed in 1980, but time moves on!! Not the hotel’s fault but the beach has all but disappeared.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
Stayed 3 nights in Jan 2025

6/10 Okay

Aaron

Stayed 2 nights in Jan 2025

10/10 Excellent

Kok Meng, Bayan Lepas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in dining offer package. Should have more dining offer packages.
Stayed 2 nights in Nov 2024

8/10 Good

Silva

Stayed 4 nights in Jan 2025

4/10 Poor

Surinder

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Arcangel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay at Batu Feringgi

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Stayed 4 nights in Jan 2025

8/10 Good

Hong Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Compared to previous visits there is tangible improvement especially with the personnel and the breakfast offered
Stayed 5 nights in Dec 2024

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience staying here
Stayed 1 night in Dec 2024

4/10 Poor

Stefan

Stayed 2 nights in Dec 2024

8/10 Good

Yik

Stayed 3 nights in Nov 2024

10/10 Excellent

Nur Iffah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly resort

Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Nur Dhamirah Sakinah Binti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant. Got amazing upgrade
Stayed 4 nights in Nov 2024

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pray chanting through loudspeaker outside room very disruptive, especially at 6am in morning when trying to sleep
Stayed 8 nights in Nov 2024

8/10 Good

Lloyd

Liked: Cleanliness, room comfort
Paid for an upgrade - additional service fees were hidden though. Lack of recycling options around the hotel as well to reduce waste.
Stayed 3 nights in Nov 2024