*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool and an outdoor pool, JEN Penang Georgetown by Shangri-La provides a 24-hour health club and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
Business amenities consist of a business center, meeting rooms, and limo/town car service. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
JEN Penang Georgetown by Shangri-La has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Covered parking
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Computer station
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 443
- Accessible airport shuttle
- Number of floors - 17
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of stairs to reach property 16
- 24-hour health club
- Number of bars/lounges - 1
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1986
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Free wired internet
- Babysitting or childcare (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- Ballroom
- Banquet hall
- Laundry facilities
- Vending machine
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Free cribs/infant beds
Room Amenities
JEN Penang Georgetown by Shangri-La offers 443 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Desk
- Soundproofed rooms
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Free wired internet
- Down comforter
- TV size: 40
- TV size measurement: inch
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - This café specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately MYR 66 for adults and MYR 33 for children
- Airport shuttle fee: MYR 96 per vehicle (one-way, maximum occupancy 4)
- Nearby parking fee: MYR 72 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 6:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, and cash.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Hotel Traders
- Hotel Traders Penang
- Penang Hotel Traders
- Penang Traders
- Penang Traders Hotel
- Traders Hotel Penang
- Traders Penang
- Traders Penang Hotel
- Jen Penang
- Traders Hotel Georgetown
- Hotel Jen Penang George Town
- Hotel Jen Penang Shangri-La
- Hotel Jen Shangri-La
- Jen Penang Shangri-La
- Jen Shangri-La
- Hotel Jen Penang By Shangri La
- Hotel Jen Penang Shangri-La George Town
- Hotel Jen Penang Shangri-La
- Jen Penang Shangri-La George Town
- Jen Penang Shangri-La
- Hotel Hotel Jen Penang by Shangri-La George Town
- George Town Hotel Jen Penang by Shangri-La Hotel
- Hotel Hotel Jen Penang by Shangri-La
- Hotel Jen Penang by Shangri-La George Town
- Hotel Jen Penang
- Hotel Jen Penang By Shangri La
- Traders Hotel Penang
- Jen Penang Shangri George Town
Hotel Reviews
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