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Hotel Sentral Georgetown

3.0 star property

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Photo gallery for Hotel Sentral Georgetown

Exterior detail
Interior
Lobby
Family Room | Minibar, in-room safe, desk, free WiFi
LCD TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
No 12 Lorong Kinta, George Town, Penang, 10400
  • KOMTAR
    ‪6 min walk‬
  • Penang Times Square
    ‪7 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premium Family Room

Minibar, in-room safe, desk, free WiFi

Premium Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, free WiFi

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Kiddie Room

Minibar, in-room safe, desk, free WiFi

Kiddie Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

City view from property

Kimberley Hotel Georgetown

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (682)
The price is $42
per night
$53 total
includes taxes & fees
Apr 11 - Apr 12
Kimberley Hotel Georgetown

About this property

Hotel Sentral Georgetown

3-star hotel in Downtown George Town
Along with a restaurant, this smoke-free hotel has conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Sentral Georgetown offers 147 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Sentral Georgetown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Nu Orient Coffee House - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 14 for children
  • A restaurant

Restaurants on site

  • Nu Orient Coffee House

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 3 buildings
  • 9 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 24 for adults and MYR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Georgetown Sentral Hotel
Hotel Sentral
Hotel Sentral Georgetown
Sentral Georgetown
Sentral Georgetown Hotel
Sentral Hotel
Sentral Hotel Georgetown
Hotel Sentral Georgetown Penang/George Town
Hotel Sentral Georgetown Hotel
Hotel Sentral Georgetown George Town
Hotel Sentral Georgetown Hotel George Town

Hotel Sentral Georgetown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 452 reviews
Rating 8 - Good. 187 out of 452 reviews
Rating 6 - Okay. 158 out of 452 reviews
Rating 4 - Poor. 41 out of 452 reviews
Rating 2 - Terrible. 18 out of 452 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

YONG

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

8/10 Good

Yong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

JOhn, KL

Business traveler
Disliked: Cleanliness
hygiene problem , toilet looks like simply wash by cleaner.
Stayed 2 nights in Aug 2020

6/10 Okay

Suriana

Disliked: Property conditions & facilities
Lack of amenities
I guess the hotel doesn’t provide any bathrobe for the guest. No toothbrush or other toiletries provided. As a impromptu traveler, this a major minus for me.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2020

2/10 Terrible

Cheong

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth to stay! Should be 2 star & below
Very old bed sheet & towel(black). Cockroach is everywhere! Many room’s air cond is very noisy!
Stayed 6 nights in Feb 2020

6/10 Okay

Zowie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
So so
Great hospitality and service but the mattress is oh-so-uncomfortable
Stayed 1 night in Feb 2020

6/10 Okay

Ken

Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I arrived early, checked in, door didnt close properly, had to be forced closed. aircon was on 18, felt like 30deg on the room and unable to connect to wifi. Complained, was put in to 2 more different rooms and told internet definitely worked in last room, No good, aircon not working properly and no wifi. Checked out.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Value for money. Cannot ask for more as price is very attractive.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
If you are after fried kway teow the best place to go is the coffee shop opposite Lorong Kinta on Macalister Road. This hotel is on Lorong Kinta
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique and specific
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I like about this hotel. The room bed sheet looks dirty and old, including the pillows cases. The bath towels are old and worn, requested a change but no action. The toilet is in odd shape. The shower instant heater is noisy when water is turned on. The water pressure is low. The toilet exhaust fan is noisy. The room aircon not operating efficiently and noisy. No sleepers available. There are ants in the room and toilet. No proper vanity top in the toilet. During booking it promised that Deluxe room has city view, but I only seen roof tops of buildings. My room is on level 3. During booking I request a room on the higher floor but was not allotted. Checking in at reception was slow even though there was no other guest. Very poor WiFi connection, slow and unstable.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Melvin

Liked: Cleanliness
Disliked: Property conditions & facilities
Old hotel, convenient location
Wasn’t the best of starts. Checked in to 2 rooms to find that in room 1, the telephone wasn’t working (the phone to socket had snapped) and the safe wasn’t working. The safe in room 2 wasn’t reset and so couldn’t be used either. We reported them and were told they would be fixed in the morning. These were rectified in the morning after one of us had gone downstairs to ask the receptionist to come to the room to look at the items. The air conditioner was quite noisy as was the water heater which emitted quite a loud whine whenever used. The splash guard in the toilet was too small and allowed water all over. This was obviously the splash guard when there was a bath tub in there but the tub has since been taken out. The guard was adequate when the tub was there but not now when not. The in room wifi never worked during our 5 day stay. We kept being told it would be fixed the next day. The lobby wifi did work on the first day but thereafter slowed to being usable. The location of the hotel was excellent, however. It was within walking distance to just about anywhere in Georgetown and just across the road from the New Lane hawkers, making it very convenient to get dinner. Breakfast at the hotel was also above average.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near eatery house.. good location...... Wifi weak......
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 12 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Woei Thong

Liked: Cleanliness, property conditions & facilities
The exhaust fan at bathroom very noisy
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018