This smoke-free capsule hotel features a 24-hour front desk, a TV in a common area, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Bathrooms are shared.
M Qube Hotel offers 42 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
M Qube Hotel features a front-desk safe and a television in a common area. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.
M Qube Hotel is a smoke-free property.
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free extended parking on site
Limited onsite parking
Things to do
TV in common areas
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
1 floor
Art Deco architecture
Built in 2016
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer
Shared bathroom
Shower
Slippers
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 45
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 40
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 50.00 per stay
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: MYR 45 (subject to availability)
Late check-out fee: MYR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
M Qube Hotel Hostel Penang
M Qube Hotel Hostel
M Qube Penang
M Qube Hotel Hostel George Town
M Qube George Town
M Qube Hotel Hostel
M Qube Hotel George Town
M Qube Hotel Capsule Hotel
M Qube Hotel Capsule Hotel George Town
M Qube Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 40 out of 79 reviews" "
10 - Excellent
40
Rating 8 - Good. 25 out of 79 reviews" "
8 - Good
25
Rating 6 - Okay. 9 out of 79 reviews" "
6 - Okay
9
Rating 4 - Poor. 3 out of 79 reviews" "
4 - Poor
3
Rating 2 - Terrible. 2 out of 79 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
8.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Harsha
Jun 2, 2024
Disliked: Amenities
It was very small and not so comfortable, public transport options were also limited. Not so close to george town.
Staff at this hotel is incompetent and horrible, especially the man with the glasses. He was very rude and arrogant and accused me of stealing their room key when I didn’t and talked to me so rudely. He then checked the camera and reached back to inform that the key was found. When I escalated the situation, they did not do anything about it. The bathroom was dirty and smelly, did not want to shower there. Would definitely not recommend.
I had a very comfortable stay here. The place is very clean and the capsules are very modern and very comfortable. The manager and the staff are very friendly. I booked for just one night, but liked this place so much I decided to stay for 2 more nights. Many hawkers (food) stalls right outside the building and right across the building is a convenience store. Also, close by is a big mall and many good restaurants. Also, very close by is a bus station... So it is very easy to get to wherever you want to go in Penang.
Good accommodation/bed and quite good location for food. Only problem is that underneath the bed is dirty. Found sweet wrappers and other rubbish underneath it on my last day of stay. Other than that no serious issues.
It was my first time visited M Qube Hotel and did not know what is the procedure of checking in. When I got to the counter, I saw no one so I rang the bell twice.
An old man I assumed he’s the owner came out and started patronizing me ‘Why did you rang twice? Can’t you just wait?’ with a very displeasing attitude. The whole experience of him touring me around was like my boss telling me what to do. I was that close to walk out of the door.
But to be fair, the room is excellent, very clean and quiet. You can find anything you need in there without any hassle.
Facilities - 8/10
Staff experience - 1/10
Overall - I wouldn’t go back again
We stayed overnight as arrived into Penang on a very late flight, check in was a little strange as the manager wanted an unknown confirmation number that I did not have......Not sure how many British tourists with a welsh surname visit MQube in Penang at 1am but I am fairly sure I would be the only one! 😂
Comfortable double pod. Managed to get some good sleep and I am a very light sleeper.
Highly recommend for a short stay.
Very clean
Close to airport so we were very quick getting to hotel.
Tips for hotel:
They need to make the room less bright as the light gets into the pod a little.
The touch screen also needs to be able to be turned off to make the pod less bright.
They need to service all the smoke alarms, they sometimes beep intermittently.
They should close the safe for arrivals as it hit my knee during the night but it was too late to sort as I didn’t want to wake my partner.
If I booked again I would probably book 2 single pods rather than 1 double.
Double pods mean people chat etc etc I could imagine the single pods are in a quieter room.
Single and double pods are in separate rooms.
The place was easy to find. It is good for a short stay or transit. Overall it’s clean and nice. The only thing that I don’t like is the coldness of the room. I was freezing.
I love the concept. A closed capsule bed with personal lights, mirror, powerpoint, usb plugs, safe, tv, clothes hook and hanger inside it. The place is pretty clean. Although not in the downtown, taking "Grab" service to downtown is very convenient and cheap. The downside might be the air-cond being too cold and sometimes noises from other guests. Request for capsules in the middle if possible as guests tend to walk along the corridor, which my single capsule is located. Food court downstairs only available at night. Great place to try out local dishes.
I thought the room would be small and lacks of entertainment but i was wrong. The room is comfortable and it also has TV inside the Cube. Overall it was a pleasant stay. Would really recommend it if you are backpacking.