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The Granite Luxury Hotel

3.0 star property

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Photo gallery for The Granite Luxury Hotel

Indoor pool, open 8:00 AM to 10:00 PM, lifeguards on site
Outdoor wedding area
Honeymoon Room | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Honeymoon Room | Living area | 50-inch LCD TV with satellite channels, TV
Luxury Room | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
191. Jalan Magazine, George Town, 10300
  • KOMTAR
    ‪1 min walk‬
  • Penang Times Square
    ‪5 min walk‬
  • Gurney Drive
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, premium bedding, free minibar, in-room safe

Luxury Room

  • 484 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Safari Suite

Safari Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Safari Suite

  • 484 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Classic Suite

50-inch LCD TV with satellite channels, TV

The Classic Suite

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Diva Suite

Diva Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Diva Suite

  • 730 sq ft
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Serene Suite

The Serene Suite | 1 bedroom, premium bedding, free minibar, in-room safe

The Serene Suite

  • 570 sq ft
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Honeymoon Room

Honeymoon Room | 1 bedroom, premium bedding, free minibar, in-room safe

Honeymoon Room

  • 730 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, premium bedding, free minibar, in-room safe

Premium Twin Room

  • 366 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Razzle Two Bedroom Suite

1 bedroom, premium bedding, free minibar, in-room safe

The Razzle Two Bedroom Suite

  • 646 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for The Deluxe Suite

The Deluxe Suite | In-room dining

The Deluxe Suite

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Plus Room King

Premium Plus Room King | 1 bedroom, premium bedding, free minibar, in-room safe

Premium Plus Room King

  • 366 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Baroque Suite

The Baroque Suite | 1 bedroom, premium bedding, free minibar, in-room safe

The Baroque Suite

  • 506 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Splendor Suite

The Splendor Suite | 1 bedroom, premium bedding, free minibar, in-room safe

The Splendor Suite

  • 495 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is $88
per night
$107 total
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About this property

The Granite Luxury Hotel

3-star aparthotel in Downtown George Town
Along with an indoor pool, this aparthotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Each apartment provides a coffee/tea maker and free tea bags/instant coffee, plus free WiFi and an LCD TV with satellite channels. Comforts include premium bedding and a pillow menu, and guests will also appreciate thoughtful touches like free minibar items and bathrobes.
The Granite Luxury Hotel offers 152 air-conditioned accommodations with free minibar items and minibars. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool, The Granite Luxury Hotel provides an indoor pool and a health club. Dining options at the aparthotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4000 square feet (372 square meters) include conference space. This Art Deco aparthotel also offers spa services, a vending machine, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in September 2022.

The Granite Luxury Hotel has designated areas for smoking.

The Granite Luxury Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Indoor pool
  • Lifeguards
  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Secured, covered self parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • A bar/lounge
  • A restaurant
  • Dining table
  • Free stocked minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: MYR 100 per day

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 50-inch LCD TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • 4,000 square feet of conference space
  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall

Things to do

  • Children's pool
  • Gym
  • Health club
  • Health club (partner property) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 152 units
  • 2 buildings
  • 23 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Renovated - September 2022
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 95 per vehicle (maximum occupancy 3)
  • Covered self parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet, DuitNow, and MaybankPay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

M Summit 191 Executive Suites Aparthotel George Town
M Summit 191 Executive Suites Aparthotel
M Summit 191 Executive Suites George Town
M Summit 191 Executive Hotel Suites George Town
M Summit 191 Executive Suites George Town
M Summit 191 Executive Suites
Aparthotel M Summit 191 Executive Hotel Suites George Town
George Town M Summit 191 Executive Hotel Suites Aparthotel
Aparthotel M Summit 191 Executive Hotel Suites
The Granite Luxury George Town
The Granite Luxury Hotel Aparthotel
M Summit 191 Executive Hotel Suites
The Granite Luxury Hotel George Town
The Granite Luxury Hotel Aparthotel George Town

The Granite Luxury Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 168 reviews
Rating 8 - Good. 59 out of 168 reviews
Rating 6 - Okay. 23 out of 168 reviews
Rating 4 - Poor. 9 out of 168 reviews
Rating 2 - Terrible. 3 out of 168 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 2 nights in Dec 2024

10/10 Excellent

Chew Hak

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness and helpful staff.
Stayed 3 nights in Dec 2024

6/10 Okay

Kimberly, Diamond Bar

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Very clean and good sound proof room. Staff is helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
The stay is amazing. We really had a great time there. Staff are nice, friendly and approachable. Nice, big and clean room, and good location as well. Will definitely return to this hotel on my next visit to Penang.
Stayed 3 nights in Nov 2024

8/10 Good

Tiziana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Das Zimmer war groß, schön und sauber. Das Personal war sehr freundlich und zuvorkommend. Leider war das Bett sehr hart, was auch die angebotenen Ersatzkissen nicht verbessern konnten. Wir hatten unser Zimmer in der 4. Etage, der Straßenlärm war leider stark durch die geschlossenen Fenster zu hören.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rozmin

Liked: Cleanliness, room comfort
Wonderful hotel in great location
Great hotel in convenient location. All the staff spoke English and were very helpful. They didn’t serve breakfast at the hotel but offered free shuttles to various locations. Hotel is walkable to lots of markets, shopping mall and sights.
Stayed 3 nights in Nov 2024

10/10 Excellent

LER

Traveled with family
Liked: Cleanliness, room comfort
The staff are friendly and always there to help whenever necessary.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hwee Hwee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is big and spacial. Aircon is powerful. This is what I like 👍
Stayed 5 nights in Nov 2024

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel to stay. Accessible location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chee Lim, Beverly Hills

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A bit of walking to the main cafe and food street.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort
Great service. Very helpful and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Great location. Excellent to have a street food hub right behind the hotel. Our room, the Dazzle, had a bit of noise due to the car parking but nothing we couldn't sleep through.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio Pak Tat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were comfortable and well appointed, making it a perfect retreat, the location was right in the middle of all the exciting eating places. What truly stood out to me, however, was the outstanding security measures in place. I felt safe and secure throughout my entire stay, which is something I highly value when traveling. The staff was not only friendly and professional but also vigilant, ensuring that all guests enjoyed a worry-free experience. I want to give special thanks to Mr Vignesvaran for assisting me on my car breakdown during my stay. Overall, I highly recommend this hotel for anyone looking for a safe, welcoming and comfortable place to stay.
Stayed 2 nights in Oct 2024

8/10 Good

Yew Wing

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean. Staff is friendly. Walking distance to some eateries and shopping malls.
Stayed 3 nights in Oct 2024

8/10 Good

Humayun

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Binte Abdul Rahman

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service staff are good, room are clean and area is safe! 👍👍Walkable to all area of attraction!
Stayed 2 nights in Sep 2024

8/10 Good

Antonio Pak Tat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel parking is easy and location is very central easy to walkabout
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Location not bad. But waiting of lift take some time. Was given few choices of pillow & bolster. Room not covered with carpet. Was a plus point for me.
Carpark
Huge bolster!
Stayed 3 nights in Sep 2024

8/10 Good

Mei Mei Bibi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated. 2 blocks, hotel type and service apartment type. Nice infinity pool, surprisingly cold on a sunny day. Local snacks and drink provided as free mini bar items, thank you.
Stayed 2 nights in Aug 2024

8/10 Good

Shu Wei, Singapore

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Kenneth

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
Front desk staffs are not helpful. The room is poorly maintained. Thin walls, you can hear everything going on outside. Housekeeping staff is not diligent in cleaning room or even replacing fresh towels. Forget about accommodating guests early check in request, checking guests into their room on time is a feat they cannot accomplish. We had to wait 45 minutes in the lobby after being turned away due to “no room available”.
Stayed 3 nights in Jul 2024

10/10 Excellent

ROSS

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money in a great area.
Stayed 2 nights in Jun 2024