*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This George Town hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.
Merchant Hotel has designated areas for smoking.
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Number of restaurants - 1
- Designated smoking areas
- 24-hour front desk
- Parking (limited spaces)
- Uncovered parking
- Total number of rooms - 93
- Free self parking
- Number of floors - 11
- Free WiFi
- Number of buildings/towers - 1
- Multilingual staff
- Free newspapers in lobby
Room Amenities
Merchant Hotel offers 93 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Room service (limited hours)
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- Iron/ironing board (on request)
- Free bottled water
- Bidet
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- LCD TV
- Bathtub or shower
- Connecting/adjoining rooms available
- Minibar (stocked, free items)
- Towels provided
- Number of bathrooms - 1
- Mobile key entry
- Bed sheets not available
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Merchant Cafe - This restaurant specializes in local and international cuisine and serves breakfast only.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately MYR 30 for adults and MYR 30 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
Guests can access their rooms with a mobile device.
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines Safe & Clean (Malaysia)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.
Hotel Names
- Merchant Hotel Penang
- Merchant Hotel
- Merchant Penang
- Merchant Hotel Penang/George Town
- Merchant Hotel George Town
- Merchant George Town
- Merchant Hotel Hotel
- Merchant Hotel George Town
- Merchant Hotel Hotel George Town
Hotel Reviews
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