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Museum Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Museum Hotel

Front of property
Quadruple Room | In-room safe, individually decorated, individually furnished, free WiFi
Terrace/patio
Deluxe Duplex, Multiple Beds | Living area | 32-inch LCD TV with satellite channels, TV
Gallery Suite, 1 King Bed | Living area | 32-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050
  • Georgetown UNESCO Historic Site
    8 min walk
  • Cheong Fatt Tze Mansion
    10 min walk
  • KOMTAR
    13 min walk
  • Penang (PEN-Penang Intl.)
    28 min drive

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Double Room, 1 Queen Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, individually decorated, individually furnished, free WiFi

Quadruple Room

  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Single Room, No View - 1 Single Bed

Standard Single Room, No View - 1 Single Bed | In-room safe, individually decorated, individually furnished, free WiFi

Standard Single Room, No View - 1 Single Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Gallery Suite, 1 King Bed

Gallery Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, free WiFi

Gallery Suite, 1 King Bed

  • 1502 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Duplex, Multiple Beds

Deluxe Duplex, Multiple Beds | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex, Multiple Beds

  • 517 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, individually decorated, individually furnished, free WiFi

Classic Triple Room

  • 400 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Bathtub

Family Suite, Bathtub | In-room safe, individually decorated, individually furnished, free WiFi

Family Suite, Bathtub

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Twin Room - 2 Single Beds

Standard Twin Room - 2 Single Beds | In-room safe, individually decorated, individually furnished, free WiFi

Standard Twin Room - 2 Single Beds

  • 250 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Babao Deluxe Double Room

In-room safe, individually decorated, individually furnished, free WiFi

Babao Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Qilin Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Qilin Duplex Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Bai Fu Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex Room

  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Xiang Lu Twin Room

In-room safe, individually decorated, individually furnished, free WiFi

Xiang Lu Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Art Decor Suite

In-room safe, individually decorated, individually furnished, free WiFi

Art Decor Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Longma Suite

In-room safe, individually decorated, individually furnished, free WiFi

Longma Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Breakfast area

Citadines Connect Georgetown Penang

Pool
Pet friendly
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (43)
The price is $73
per night
$81 total
includes taxes & fees
Dec 11 - Dec 12
Citadines Connect Georgetown Penang

About this property

Museum Hotel

3-star hotel in Downtown George Town
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Museum Hotel offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Victorian hotel also offers a children's pool, a terrace, and multilingual staff. Complimentary self parking is available on site.

Museum Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Museum Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 24 for adults and MYR 20 for children
  • Airport shuttle fee: MYR 60 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town

Museum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 497 reviews" "
Rating 8 - Good. 198 out of 497 reviews" "
Rating 6 - Okay. 33 out of 497 reviews" "
Rating 4 - Poor. 8 out of 497 reviews" "
Rating 2 - Terrible. 4 out of 497 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

TV astro not working. Too early knocking noise at 6 am morning.!!!
Stayed 1 night in Dec 2020

10/10 Excellent

Be, Petaling Jaya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Stayed 1 night in Oct 2020

8/10 Good

Mohd Annuar Mohd Saleh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience
Stayed 2 nights in Aug 2020

6/10 Okay

Vasuki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

afrorakda, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior are retro, clean, beautiful and so cute.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Stayed 1 night in Jul 2020

8/10 Good

chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was good. All the antique concepts. It's bring back to childhood memories.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really love the place
Stayed 1 night in Mar 2020

10/10 Excellent

Michele, San Diego, California, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
Stayed 4 nights in Feb 2020

8/10 Good

Wendy Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
A lot of mosquitos and I ended up with bug bites all over my body.
Stayed 3 nights in Feb 2020

10/10 Excellent

Adwa, Johor Bahru

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Stayed 2 nights in Jan 2020

8/10 Good

NLF, San Francisco

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary Stay here!!
Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Stayed 3 nights in Jan 2020

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Quaint hotel
Room was a bit small but service was good. Staff were helpful and warm.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Stayed 3 nights in Dec 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and historic place to stay!
This is a beautiful and historic place to stay. I would happily go back and stay a week or more!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019