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One Pacific Hotel & Serviced Apartments

3.0 star property

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Photo gallery for One Pacific Hotel & Serviced Apartments

Family Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with satellite channels, TV
Standard Double Room | Room amenity
Lobby sitting area
Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
177, Jalan Macalister, Georgetown, George Town, 10400
  • Gurney Drive
    ‪15 min walk‬
  • KOMTAR
    ‪17 min walk‬
  • Gurney Plaza
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Family Apartment, 2 Bedrooms

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 264 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Quadruple Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room, Multiple Beds

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room 1 King bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Super King Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 2-Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Quadruple Room

In-room safe, desk, laptop workspace, blackout drapes

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room 1 King bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 1 King bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-Bedroom Apartment (Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 2-Bedroom Apartment (Kitchen)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

One Pacific Hotel & Serviced Apartments

3-star hotel in Downtown George Town
Along with a restaurant, this hotel has a coffee shop/cafe and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
One Pacific Hotel & Serviced Apartments offers 90 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
One Pacific Hotel & Serviced Apartments has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

One Pacific Hotel & Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 267 reviews
Rating 8 - Good. 118 out of 267 reviews
Rating 6 - Okay. 21 out of 267 reviews
Rating 4 - Poor. 5 out of 267 reviews
Rating 2 - Terrible. 1 out of 267 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kadiman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Yueh Huei, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

ZiJie, Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loy Meau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

SIAW

Traveled with family
Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023

8/10 Good

YOKE MENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023

4/10 Poor

LIA

Disliked: Cleanliness, staff & service, property conditions & facilities
they never clean up the Glass we used at the room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Qiang

Stayed 1 night in Aug 2023

10/10 Excellent

Qiang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limitless bit outdated, but overall nice.
Stayed 1 night in Aug 2023

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023

8/10 Good

SAMUEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay with Great Convenience
Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)
Stayed 3 nights in Apr 2023

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhammad Hafiz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun at Penang
The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Stayed 3 nights in Feb 2023

6/10 Okay

Ivy

Stayed 2 nights in Feb 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Stayed 3 nights in Feb 2023

10/10 Excellent

Parimila, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.
Stayed 1 night in Feb 2023

8/10 Good

Chee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

10/10 Excellent

Kalid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple the best

10/10 Excellent

Mian Mohsin, Lahore

Stayed 1 night in Jan 2023