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PARKROYAL Penang Resort

4.5 star property

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Photo gallery for PARKROYAL Penang Resort

Aerial view
Exterior
Reception
Beach bar
2 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Pool
  • Breakfast available
  • Bar
  • Free WiFi
  • Housekeeping

Explore the area

Map
Batu Ferringhi Beach, Batu Ferringhi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪5 min walk‬
  • ESCAPE Adventureplay
    ‪62 min walk‬
  • Teluk Bahang Beach
    ‪6 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 365 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Sea Facing Twin Room

Deluxe Sea Facing Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Sea Facing Twin Room

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Sea Facing King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Sea Facing King Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed, Sea View

  • 915 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Balcony, Ocean View

Premier Room, 2 Twin Beds, Balcony, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds, Balcony, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Lanai Suite Sea View with Balcony

Lanai Suite Sea View with Balcony | Minibar, in-room safe, desk, blackout drapes

Lanai Suite Sea View with Balcony

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Room

Premier Family Room | Minibar, in-room safe, desk, blackout drapes

Premier Family Room

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Balcony, Ocean View

Premier Room, 1 King Bed, Balcony, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Balcony, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

PARKROYAL Penang Resort

4.5-star George Town hotel walkable to Ferringgi Beach
Catch some rays at the beach or spend the day relaxing at PARKROYAL Penang Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
PARKROYAL Penang Resort offers 309 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A health club and a water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

St. Gragory Spa has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is open daily.
PARKROYAL Penang Resort features a full-service spa, a water park, and 2 outdoor swimming pools. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 9 meeting rooms. This luxury hotel also offers a children's pool, a health club, and a sauna. Complimentary uncovered self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cinnamon Asian Kitchen - Overlooking the ocean and garden, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Passion Garden - This bar overlooks the garden. Happy hour is offered. Open daily.
Gustoso By The Beach - This beach theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Javana Lounge - Overlooking the garden, this café serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sunset Bar - This beachfront bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65.65 for adults and MYR 33.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinnamon Asian Kitchen
  • Gustoso By The Beach
  • Javana Lounge
  • Passion Garden
  • Sunset Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 6 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 185 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65.65 for adults and MYR 33.95 for children
  • Rollaway bed fee: MYR 185 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort
PARKROYAL Resort Penang
Penang PARKROYAL
Penang PARKROYAL Resort
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
PARKROYAL Resort
PARKROYAL Penang George Town
PARKROYAL Penang Resort Hotel
PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort Hotel George Town

PARKROYAL Penang Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1005 reviews
Rating 8 - Good. 349 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel excellent customer service will stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a chilling stay, great services and hotel staff promptly change my rooms as we have problem in the first room
Stayed 3 nights in Oct 2024

8/10 Good

GARY

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our trip to Penang Park Royal hotel was really good staff friendly and helpful hotel well maintained and clean great place to stay great for children good amenities
Stayed 8 nights in Oct 2024

10/10 Excellent

CHANG SHIN

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort style hotel. Clean big room n bath. Wonderful service and bkfts. Will be back for sure!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Stayed 4 nights in Sep 2024

10/10 Excellent

Guoping

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,comfortable and alot of fun. Staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly oasis
Amazing family friendly hotel, the team at kids club and pool area really go above and beyond Shiek (towel area at the pool) and his wonderful handmade toys always showing the kids cool things, the lovely team at kids club Norliza, Mariam, zubaidan & Renugaa made the kids adore kids club so that parents got a break and could head out for a massage! Thanks team Oh and the water slides were a huge win!
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so genuinely friendly and helpful. The resort is arranged so you don’t have to leave to get food or go to the beach as you have direct beach access, though I did get out to do some exploration.
Stayed 8 nights in Sep 2024

10/10 Excellent

Peck Sze Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Comfortable room and very clean facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asmon Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, room comfort
Family holiday in Penang
Resort location is good but services need to be improved. Menu at restaurants need more choice
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining staff were great - the breakfast is busy, but the staff were always really helpful and friendly. Widia was a real stand out member of staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Chunwah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Clean, safe, friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in May 2024

10/10 Excellent

Suzanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. We had an amazing stay and look forward to returning.
Stayed 7 nights in Jul 2024

8/10 Good

Smita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ighsaan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jian Hung

Stayed 3 nights in Aug 2024

10/10 Excellent

Palak

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality of staff from front desk to hose keeping staff to executive chef creating an amazing meal specially catered to our needs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chee

Stayed 3 nights in Jul 2024

10/10 Excellent

Asif Parvez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Absolutely amazing stay at Park Royal! Family room was spacious and very clean. Service was always quick, despite it being super busy. Breakfast was sometimes too crowded and required long wait times. This was sometimes difficult with young children. They should perhaps think about opening up additional places for breakfast to make it easier for guests.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a five star, good pool for children
We were charged a full day rate for half a day stay. The hotel then tried to charge me more than the full rate, even with confirmation of how much it’s supposed to be. The front of house team let down the rest of the staff. My family enjoyed the pool areas, however, there was never enough loungers near the pool in order to watch the children. The kids club had nice staff and also the tour desk, there was a very nice lady.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nassar M

Stayed 4 nights in Jun 2024