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PARKROYAL Penang Resort

4.5 star property

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Photo gallery for PARKROYAL Penang Resort

Aerial view
Lanai Suite Sea View with Balcony | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Reception
Premier Room, 2 Twin Beds, Balcony, Ocean View | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

Map
Batu Ferringhi Beach, Batu Ferringhi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪3 min walk‬
  • Teluk Bahang Beach
    ‪4 min drive‬
  • ESCAPE Adventureplay
    ‪10 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 365 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Sea Facing Twin Room

Deluxe Sea Facing Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Sea Facing Twin Room

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Sea Facing King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Sea Facing King Room

9.4 out of 10
Exceptional
(11 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Balcony, Ocean View

Premier Room, 2 Twin Beds, Balcony, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds, Balcony, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Lanai Suite Sea View with Balcony

Lanai Suite Sea View with Balcony | Minibar, in-room safe, desk, blackout drapes

Lanai Suite Sea View with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Room

Premier Family Room | Minibar, in-room safe, desk, blackout drapes

Premier Family Room

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Balcony, Ocean View

Premier Room, 1 King Bed, Balcony, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Balcony, Ocean View

7.8 out of 10
Good
(6 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room

9.4 out of 10
Exceptional
(6 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Shangri-La Rasa Sayang, Penang

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1002)
$253 nightly
The price is $253 total
includes taxes & fees
Shangri-La Rasa Sayang, Penang

About this property

PARKROYAL Penang Resort

4.5-star hotel in Batu Ferringhi
Catch some rays at the beach or spend the day relaxing at PARKROYAL Penang Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
PARKROYAL Penang Resort offers 309 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A health club and a water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

St. Gragory Spa has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is open daily.
PARKROYAL Penang Resort features a full-service spa, a water park, and 2 outdoor swimming pools. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 9 meeting rooms. This luxury hotel also offers a children's pool, a health club, and a sauna. Complimentary uncovered self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cinnamon Asian Kitchen - Overlooking the ocean and garden, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Passion Garden - This bar overlooks the garden. Happy hour is offered. Open daily.
Gustoso By The Beach - This beach theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Javana Lounge - Overlooking the garden, this café serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sunset Bar - This beachfront bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65.65 for adults and MYR 33.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinnamon Asian Kitchen
  • Gustoso By The Beach
  • Javana Lounge
  • Passion Garden
  • Sunset Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 6 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 185 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65.65 for adults and MYR 33.95 for children
  • Rollaway bed fee: MYR 185 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort
PARKROYAL Resort Penang
Penang PARKROYAL
Penang PARKROYAL Resort
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
PARKROYAL Resort
PARKROYAL Penang George Town
PARKROYAL Penang Resort Hotel
PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort Hotel George Town

PARKROYAL Penang Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1002 reviews
Rating 8 - Good. 340 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hiba

Liked: Staff & service
The rooms need updating
Stayed 3 nights in Apr 2025

10/10 Excellent

Kwok Wai Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Beach resort with plenty of seats for sun bathing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathrina

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always A Good Choice

I've been coming here for over 30 years. The hotel is showing its age a bit but the location is great, the staff are excellent and the facilities are top quality.
Stayed 4 nights in Feb 2025

8/10 Good

Rajalakshmi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Janet

Stayed 20 nights in Feb 2025

8/10 Good

Carcy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I am pleased with the services and staff of the hotel during my stay.
Stayed 9 nights in Mar 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Casey John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Tenney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort for a relaxing vacation.
Stayed 1 night in Feb 2025

8/10 Good

Anshuman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Good Resort, bit far from city

Very good location per se, but bit far from most places. It's a resort, great for family and elderly. Not that great for singles or friends. Breakfast was ok initially, but last couple of days it deteriorated with most items running out Property is decent and room are fine. Very friendly staff, though reception staff are not that great with English, at times.
Stayed 4 nights in Feb 2025

8/10 Good

Andrew, Loma Linda

Liked: Cleanliness, amenities
Breakfast was very good, enjoyed the variety n local flavors!
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under my circumstances the hotel was beautiful. Careful in the sun. I got a little sunburned because of a lack of enough umbrellas. But great place. Prices in bar and restaurants a bit high. Guess they figure if you can pay for the place, you won't mind the prices. Breakfast buffet was awesome. Staff incredibly friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms excellent as as most of the hotel except pool/garden area and sun beds very tired. Breakfast was a manic experience and not enjoyable. Excellent beach bar and staff very attentive. Outside of the hotel very run down area, not as nice as videos seem to dipict.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Park Royal Penang resort. Very family friendly and great service from all the staff. Rooms were spacious and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Some of the best customer service I have ever experienced! As a single traveler, I sometimes feel slighted, but definitely did not feel that here! And the grounds are gorgeous! Totally recommend room 263!! It has a balcony and monkeys came right to me every morning!
Stayed 7 nights in Jan 2025

8/10 Good

Jennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell hop staff were excellent in assisting me with my wheelchair. TV had to be changed due to screen malfunction Safe and room lights were hard to work out Check in staff on arrival tried to charge us for room we'd already paid for.
Stayed 13 nights in Jan 2025

10/10 Excellent

Debra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to want for at this 5 Star hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

The staff really make this hotel something special. Everyone wr met was kind and friendly and made us feel very welcome. Unfortunately, we had two very had nights sleep, but this was due to four adjacent rooms being shared by a large familywho had no respect for other guests and allowed their children race screaming along the corridor unitl after midnight whilst the adults had a party slamming doors with loud conversations in the corridor. The hotel was very proactive and professionally dealt with the issue. We visited a well known hotel up the road and found the Park Royal to be a far better hotel! We would love to return and would recommend staying at the Park Royal
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy WL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous resort all round…Can not fault. We spent New Years Eve here and had such a fun time, the atmosphere was amazing and the little note, party goodies left in our room on NYE was a very nice touch. A resort I will definitely return to in future😊
Stayed 3 nights in Dec 2024

8/10 Good

Teppei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early to check in 2pm. I was told the room not ready yet , and will be called when ready. However, it was 4pm when I was able to enter the room, I waisted more than an hour .
Stayed 1 night in Jan 2025

10/10 Excellent

Maree, Frankston

Stayed 1 night in Dec 2024