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Palm Mansion Boutique Suites

3.0 star property

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January 2025

Photo gallery for Palm Mansion Boutique Suites

Hallway
Double Room | Living area | 44-inch flat-screen TV with satellite channels, TV
Double Room | Minibar, desk, soundproofing, free WiFi
Lobby sitting area
Hallway

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
76-88 China Street, George Town, Penang, 10200
  • Kapitan Keling Mosque
    3 min walk
  • Pinang Peranakan Mansion
    4 min walk
  • Padang Kota Lama
    6 min walk
  • Penang (PEN-Penang Intl.)
    27 min drive

Room options

View all photos for Double Room

Double Room | Minibar, desk, soundproofing, free WiFi

Double Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Palm Mansion Boutique Suites

3-star guest house in Downtown George Town
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and limo/town car service are onsite.
Palm Mansion Boutique Suites offers 7 air-conditioned accommodations with minibars and complimentary bottled water. 44-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the guesthouse include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This George Town guesthouse also offers a terrace, tour/ticket assistance, and a garden. Concierge services and limo/town car service can be provided.

Palm Mansion Boutique Suites is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Palm Mansion Boutique Suites has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: MYR 10 for adults and MYR 10 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 10 for adults and MYR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Palm Mansion Boutique Suites House Penang
Palm Mansion Boutique Suites House
Palm Mansion Boutique Suites Penang
Palm Mansion Boutique Suites
Palm Mansion Boutique Suites Penang/George Town
Palm Mansion Boutique Suites Guesthouse George Town
Palm Mansion Boutique Suites Guesthouse
Palm Mansion Boutique Suites George Town
Palm Mansion Suites house
Palm Mansion Boutique Suites Guesthouse
Palm Mansion Boutique Suites George Town
Palm Mansion Boutique Suites Guesthouse George Town

Palm Mansion Boutique Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 54 reviews" "
Rating 8 - Good. 17 out of 54 reviews" "
Rating 6 - Okay. 3 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DiarmuidC, Petaling Jaya, Selangor DE, Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whats not to like. Its a delightful and charming gem of a place. The virtues of the 9th century vintage shophouse design are exploited to the full, in conjunction with al modern amenities. JL is a genial and affable host. I do expect to return and do not hesitate to recommend this venue to customers in the future.
Stayed 2 nights in Aug 2020

10/10 Excellent

Joo Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Fantastic service by the hotel manager. Initially we though he was the owner as he was so friendly and proud of the hotel. He seemed to be there all the time, always greeting the guests warmly, helpful in giving advice of the local areas and helping to book restaurants and taxis. Even personally escorted us to the local eating places nearby. Great authentic cultural experience staying in a newly refurbished old shop houses. Great location. The rooms were furnished with furniture from the older Malaysian times.
Stayed 2 nights in Dec 2018

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Services and Great Location
Stayed 2 nights in Sep 2018

10/10 Excellent

K

A very warm and special kind of hotel experience
This is a very special accommodation experienc for me. The hotel is small of seven room only. The owner and the staffs had a heart on it and I could feel their services are very unique and excellent. When I arrived, instead of check-in, the manager Mr. CHANG hosted me with and drinks and cakes while gave a brief on the major tourist locations and recommended restaurants of Penang when learning we were the first time visitors to the city. After it, we were admitted to our room without check-in. The room is spacious and clean. On the third day, we found sets of quilts and pillows of different patterns are placed. It impressed me as I guess other hotel will not change of the look of the quilts no matter how long a guest will stay. Restaurant for breakfast is arranged at the nearby Cafe of Little Angel. The food is good. More than that, its boss/cook would warmly recommended different food choices so our breakfasts need not to be repeated during our stay and we could also tasted more local delicious foods. The hotel is at the heart of George Town, so it is very close and only walks away from the locations of visitor interest nearby. The room is spacious and clean. It has two beds, and one of the bed is upstairs. It is the main reason I chose it. The owner likes green plants, and full of lovely pot plants in the corridors outside the guest rooms. It is a very wonderful experiences of my stay.
Stayed 4 nights in Sep 2018

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great location. You leave feeling like you have a new friend. Management goes all out to be friendly and helpful. We highly reccomend Palm Mansion.
Stayed 4 nights in Jan 2018

6/10 Okay

Whatisthis?, Stiil in Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice - Very noisy
Lovely and well meaning people. Unfortunately the rooms are on a main road and the noise is too high
Stayed 1 night in Aug 2017

10/10 Excellent

Adrian, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
memorable holiday in Penang
loved everything about Penang, the people, the attractions, the history and the amazing array of food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
Offers a very personal touch unlike hotels. The owner Dr T, his wife and manager Mr Chan were very hospitable. Mr Chan was always ready to share tips on Penang and was attentive to our needs. Location is central within heritage zone. All rooms are on 2nd floor of row of shophouses. Very spacious with a corridor to chill amidst the well maintained pretty plants.

10/10 Excellent

Avril, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay in Penang!
My group of friends (6 of us) had a great time at Palm Mansion. The rooms had a wonderful rustic villa feel that makes u feel so at home. The rooms are clean and the hotel is strategically located. Street art and museums are nearby and so are the food! Mr Chang showed awesome hospitality by telling us where we could visit and what was good to eat. Never met a more friendly host! If that was not enough, the owner Dr Teng (hope I got his surname right!) came by and his lovely wife bought us nonya kueh! We were such in luck as it tasted really good :) thanks for the wonderful experience Palm Mansion Team. We will be back for more!

8/10 Good

SFZJ, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nan Chuang

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is little hard. Other than that, all good.

10/10 Excellent

J, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique with old style charm and super staff
We had a great stay here - the facilities were an excellent combination of renovated modern conveniences and old world charm. The staff were over and beyond accommodating!

10/10 Excellent

Celine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great for visiting nearby street arts.
We stayed for 4 days & 3 nights in August 2016. It was so refreshing to be served with a welcome cold nutmeg drink and a tau sar pia snack upon check in. The double duplex room that we stayed was clean and air conditioning was good. Although we can hear some night time noises from the streets outside, it didn’t really affect our sleep. We especially loved the veranda located just outside our room which is full of greeneries and beautiful flowers. Very good for photo takings. Another plus point is the exceptional service provided by the Manager, Mr Chang and his staff. He provided us with lots of suggestions for places to eat and visit so that we were never bored in Penang. We have the privilege to meet the owner who explained to us some of the transformation and restoration processes. This vintage hotel was refurbished from old timbers and the craftsmanship that has gone into this restoration is highly admirable. We enjoyed the daily breakfast in the café located downstairs. The latte was especially good. Highly recommended to all who appreciate vintage culture.

10/10 Excellent

Joyce, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely, quaint boutique hotel
Stayed for 2 night with my parents. Check in was a breeze. Received a very warm welcome with drinks, snacks and an introduction to places to eat and sight-see in Georgetown as it was our first time there. Love the design of the place overall. Rooms was cozy and spacious for 3 of us. Owners were extremely friendly and even drove us out on 2 occasions. Location is great and within walking distance to a lot of sights and food. Definitely beats staying at a regular hotel.

8/10 Good

Rena, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the stay was pleasantly good. Rustic feel and clean environment and the hotel owner was friendly and helpful who really made us feel at home. However, the WIFI connection can be better.

10/10 Excellent

Tan SH & Family, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Exceptional service
Highly recommended! Exceptional service, great hospitality by Mr Chang and team. Hotel is centrally located, very convenient. Attractions are within walking distances from hotel. Staff team are friendly, helpful and knowledgeable. Exquisitely decorated, quaint hotel. Day of arrival, took the airport cab and the driver got lost and contacted the hotel. Mr Chang and team came out to the street to wait for us. Welcome drink & delish tidbits served upon arrival. We asked for local maps from Mr Chang as we didn't managed to pick them up from the airport. Maps provided upon request and Mr Chang patiently gave us information on local attractions and recommended places to visit and food to try. Breakfast was served at Street Art Cafe located next door. Nice ambience, great breakfast. Choose from menu, limited selection but much better than the standard breakfast buffet by other hotel chains (IMO). Their coffees and fried ice cream are great too! And the best thing, free WIFI! Met owners Mr & Mrs Ding on our last day. They are very friendly, extended great hospitality to show us around and my parents had a very pleasant morning chatting with them. Night flight back but we came back too early so waited at the lobby for our cab to pick us up. Mr Chang played host till the end and kept us entertained while we waited. Return cab arranged by Mr Chang on request, driver arrived on time and smooth ride to the airport.

8/10 Good

Nathan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, not a mistake to stay here.
Personal service, nice ambiance, loft great for kids, breakfast ok, bit of road noise.

10/10 Excellent

Wah Ling, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a Heritage Hotel with a Big Heart.
We decided to book Palm Mansions due to the glowing review we read from Trip Advisor and the heritage boutique hotel, run efficiently by Mr Chang and his staff did not disappoint. Stepping down from the taxi into the hotel, we were received warmly by Mr Chang who offered us cups after cups of delicious chilled nutmeg drink (you can buy it from a shop a few doors down juts make sure you have check-in baggage! We didn't so had to buy ours from the airport which tasted different.) and delicious Tambun biscuits. He then orientated us to Penang, suggested places we can go to and patiently answered all our questions about food stalls we were looking for. When we were done chatting we were also checked-in and ready to move into our room for two nights. The staff who helped us with our luggage was full of smiles and really friendly, making us feel even more at home. Our simply-furnished duplex was just what we need. We hung out downstairs where my son slept on a single bed. Our bed was on the second loft level. As we were also celebrating my husband's birthday, Mr Chang graciously arranged for a cake which he sent personally to our room. A really nice gesture that pleasantly surprised my husband. We walked everywhere from the hotel, given it's ideal position in the heart of historic Georgetown. My son enjoyed every single minute of his stay and so did we! :)

10/10 Excellent

Angela, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, centrally located and great service
Centrally located - 15mins walk to bus interchange (buses to Penang Hill, Kek Lok Si Temple, Batu Ferringhi, Gurney Drive, etc) and less than 10 minns walk to street arts area. Beautifully decorated hotel - 7 duplex rooms, ideal for families or small groups. Clean rooms with daily housekeeping provided. Excellent service - Op Manager, Mr Chang, and his team are friendly and helpful. Always ready to take the extra mile to hep your stay and holiday in Penang a great one :)

10/10 Excellent

Syakir, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful host, can explore on foot
Greeted with a nice cold welcome drink & snacks upon check in. Mr. Chang was very helpful and friendly. He provided us with a map for us to explore the areas nearby. Breakfast was simple and good. A lot of eateries and street food nearby. During our last day, we chilled at the Street Art Cafe (2 stores down) over fried ice cream, western food and card games. Definitely enjoyed our stay at Palm Mansions Boutique Suites.

8/10 Good

Geraldine, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home grown warmth
The staff was exceptional

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, convenient location, big and clean rooms, beautiful design and decorations. Definitely will stay here again if I ever visited Penang in the future.

8/10 Good

Melwyn, Naples

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality.
Location very good close to little India , historic district. Manager Mr Chang very helpful, gave welcome drink, snacks, carried bags, sent someone to show us very good Indian restaurant Sri Ananda Bhavana. Provided excellent Coffee and breakfast. Mr Chang willing to help if you have any needs.