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Red Rock Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Rock Hotel

Outdoor pool
Exterior
Deluxe Twin Room | Minibar, desk, iron/ironing board, rollaway beds
Property grounds
Interior entrance

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
202A Jalan Macalister, Georgetown, George Town, Penang, 10400
  • Penang Times Square
    8 min walk
  • Loh guan Lye Specialist Centre
    8 min walk
  • KOMTAR
    9 min walk
  • Penang (PEN-Penang Intl.)
    27 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, iron/ironing board, rollaway beds

Standard Twin Room

  • 242 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, desk, iron/ironing board, rollaway beds

Family Room

  • 342 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Minibar, desk, iron/ironing board, rollaway beds

Standard Room

  • 242 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • 242 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, iron/ironing board, rollaway beds

Deluxe Double Room

  • 242 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Spa

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe King Room

Minibar, desk, iron/ironing board, rollaway beds

Deluxe King Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Minibar, desk, iron/ironing board, rollaway beds

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Minibar, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Bathroom amenities | Combined shower/tub, free toiletries, hair dryer, bidet

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, desk, iron/ironing board, rollaway beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe King Room-Non-Smoking

Minibar, desk, iron/ironing board, rollaway beds

Deluxe King Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Red Rock Hotel

3-star hotel in Downtown George Town
An outdoor pool, a restaurant, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Red Rock Hotel offers 127 air-conditioned accommodations with minibars and complimentary newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Complimentary self parking and valet parking are available on site.

Red Rock Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning.
Red Rock Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: MYR 60 for adults and MYR 60 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 60 for adults and MYR 60 for children
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Red Rock Hotel
Red Rock Hotel Penang
Red Rock Penang
Red Rock Hotel Penang/George Town
Red Rock Hotel George Town
Red Rock George Town
Red Rock Hotel Hotel
Red Rock Hotel George Town
Red Rock Hotel Hotel George Town

Red Rock Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 209 reviews" "
Rating 8 - Good. 79 out of 209 reviews" "
Rating 6 - Okay. 74 out of 209 reviews" "
Rating 4 - Poor. 25 out of 209 reviews" "
Rating 2 - Terrible. 7 out of 209 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beng Teck

Stayed 6 nights in Mar 2024

6/10 Okay

Siu Cheung

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom is dirty. Everything is very old
Stayed 2 nights in Oct 2023

4/10 Poor

Marcus, Shah Alam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty old and run down rooms
Stayed 2 nights in Jul 2023

6/10 Okay

SEE KWEE

Business traveler
Liked: Cleanliness, staff & service
Clean room but aged furnitures with hard mattress. Plug points faulty. Location great for foodies.
Stayed 3 nights in Jun 2023

10/10 Excellent

Roselie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Beng Teck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Tan Chong

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good location in the heart of the town with plenty of dining options. The hotel is a little old though.
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A free & easy weekend getaway
Best thing about this hotel is its free & spacious on site parking for a hotel located right in the city centre The 2nd best thing is the choice of eateries located within walking distance from the hotel
Stayed 3 nights in May 2022

6/10 Okay

Yeap

Stayed 1 night in Mar 2022

10/10 Excellent

SOPAH

Stayed 1 night in Mar 2022

8/10 Good

N PUSPHAVALLI

Traveled with family
Liked: Cleanliness, room comfort
Plenty of eatery nearby
We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st day, after feedback, it was better. Complimentary breakfast has limited quantity and variety.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel such as iron board and iron (very bad condition). Location is good. counter staff is friendly. Breakfast is ok very limited items and staff is not approachable to ask for help.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience staying in Red Rock hotel
The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Dec 2019

8/10 Good

Teoh

Liked: Cleanliness, staff & service
Very convenient location. Lots of food outlets too.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your money here
Reception didn’t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
So so only.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed is hard. I had problem sleeping or resting on bed as I spent about 40% of the time in the room. Hardly able to sleep more than 2 hours at a time. The hotel doesn't provide had towel. . In the middle of the night there's no hot water to take a showet if you needed one. Ammemities & room service is good.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience and condition room bad. My wife can’t sleep due to the bed keep on come out sound when she move her body.
Stayed 1 night in Jun 2019

6/10 Okay

Petrus, australia

Traveled with partner
Disliked: Amenities, property conditions & facilities
electricity breakdown in the room change of room with a connecting door where you could hear every word next door. swimming pool out of order. breakfast ok windows dirty
Stayed 6 nights in May 2019

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service
The location is strategic... lots of eatery shops & shopping malls... staffs are friendly. The swimming pool needs to put more effort to maintain it or else it can transform to a garden or gym room or a park.
Stayed 3 nights in May 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018