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Royale Chulan Penang

4.0 star property

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Photo gallery for Royale Chulan Penang

Royal Suite | Minibar, in-room safe, desk, blackout drapes
Royal Suite | Living room | LCD TV
Front of property
Reception
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
No 1 & 2 Pengkalan Weld, George Town, Penang, 10300
  • Pinang Peranakan Mansion
    ‪6 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪6 min walk‬
  • KOMTAR
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Room

Minibar, in-room safe, desk, blackout drapes

Studio Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

  • City view
  • 721 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • City view
  • 721 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • City view
  • 732 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Triple

Junior Triple | Minibar, in-room safe, desk, blackout drapes

Junior Triple

  • City view
  • 560 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Cititel Penang

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (699)
Cititel Penang

About this property

Royale Chulan Penang

4-star hotel in Downtown George Town
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a children's pool.
Royale Chulan Penang offers 179 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include rainfall showerheads, slippers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Royale Chulan Penang provides an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. This 4-star property offers access to a business center and 7 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, room service (during limited hours), and a front-desk safe. Onsite parking is available (surcharge).

Royale Chulan Penang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sri Tanjung Cafe - This restaurant serves breakfast, lunch, and dinner.
Tea Room - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 5 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 45 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sri Tanjung Cafe
  • Tea Room

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 for adults and MYR 45 for children
  • Covered self parking fee: MYR 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Royale Bintang Penang Hotel
Royale Bintang Penang
The Royale Bintang Penang George Town
Royale Chulan Penang Hotel
The Royale Bintang Penang
Royale Chulan Penang Hotel George Town
Royale Chulan Penang George Town
Royale Chulan Penang Hotel
Royale Chulan Penang George Town
Royale Chulan Penang Hotel George Town

Royale Chulan Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 998 reviews
Rating 8 - Good. 432 out of 998 reviews
Rating 6 - Okay. 77 out of 998 reviews
Rating 4 - Poor. 26 out of 998 reviews
Rating 2 - Terrible. 13 out of 998 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John, Homps

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is very well place for those wishing to explore the city. Little India and Chinatown are fairly close and that's a relief as there are no alcohol sales in the hotel for thirsty guests. This is not mentioned on any site to our knowledge. The rooms are fine, the wifi powerful, and the value is good, But when the place is full, a gloomy secondary dining room is used for breakfast that is huge and warehouse-like, with curtains firmly drawn to hide the dirty windows. Some tidying-up in the entrance (piano) area would make it look like the photo on their website too. It just needs a manager with sharper eyes. The hotel driver, Bala, deserves a medal for fine service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Yin

Stayed 1 night in Dec 2024

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a special historical landmark. It also has a terrific, hardworking, and amiable staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wei

Stayed 3 nights in Dec 2024

10/10 Excellent

D M

Liked: Cleanliness, property conditions & facilities, room comfort
Quality Hotel with friendly staff. Comfortable bed spacious room. Breakfast buffet had a wide variety of choices and very good food. Would definitely stay here again
Stayed 4 nights in Dec 2024

10/10 Excellent

richard, Pompano beach

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area and gym were kept exceptionally clean and neat by young man
Stayed 8 nights in Nov 2024

10/10 Excellent

HONGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room is very clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Haseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything in georgetown
Stayed 7 nights in Jun 2024

10/10 Excellent

KA YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is oirdates and many facilities are not working, like the business centwr. My room smelled of smoke, as did many of the hallways. The attempts to cover the smell with airfresheners resulted in a terrible smell.
Stayed 3 nights in Feb 2024

8/10 Good

Qing Zhou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with colonial history background. Very good service and friendly staff. I enjoyed my stay. Thanks.
Stayed 9 nights in Jan 2024

8/10 Good

Paul, Llandaff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to old town from back of hotel. TWO problems: I found one cockroach in my room, breakfast room very busy unless you get uo very early.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel comfortable and friendly. Easily walkable to all George Town has to offer.
Stayed 1 night in Jan 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cosy room, great staff service and nice buffet breakfast.
Stayed 2 nights in Jan 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff at Royale Chulan was very hospitable and made our stay very pleasant!
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the style and Heritage of the building. The staff were wonderful.
Stayed 2 nights in Dec 2023

10/10 Excellent

HEMA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Very nice, polite & helpful and accommodating staff. Gym was adequate and better than a lot of other hotels I've been to. Breakfast buffet was quite good with a nice change of food daily. Only terrible thing were the fruit juices esp. the OJ. Would definitely highly recommend and stay again.
Stayed 5 nights in Nov 2023

10/10 Excellent

Neu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 7 nights in Nov 2023

10/10 Excellent

Anthea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here. Came back for the location and breakfast. Staff are lovely. Would definitely stay again.
Stayed 9 nights in Sep 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from all staff, room was perfect for us, buffet breakfast was amazing, would definitely stay again
Stayed 2 nights in Aug 2023

4/10 Poor

Amanda

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel must have been grand in its day. It is tired and run down now. While the staff are generally great, some laundry went missing and it was a nightmare to resolve - right up to the point of our departure. I did not like the breakfast at all (we only went once). If I was travelling alone, I would not have liked the location of the hotel in terms of access when walking (the actual entrance is tucked around the back, off the street).
Stayed 4 nights in Jul 2023

8/10 Good

Ervan

Liked: Cleanliness, staff & service, room comfort
Older, but still nice, courteous staff, good spot
Room was nicely appointed in terms of furniture. Hotel staff was extra helpful in multiple ways. Food service was good. Downtown historical districts and shopping are walkable. Some minor negatives: TVs are broadcast only with limited selection (i.e. no Youtube or Netflix). During my stay there was a lot of trouble with the WiFi. While bathrooms were remodeled and mostly modern age was showing in some cracks.
Stayed 3 nights in Apr 2023

10/10 Excellent

Mior Naqiuddin, Kajang

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2023