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Shangri-La Rasa Sayang, Penang

5.0 star property

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Exterior
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Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪9 min walk‬
  • ESCAPE Adventureplay
    ‪77 min walk‬
  • Penang Hill
    ‪172 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪52 min drive‬

Room options

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

  • 431 sq ft
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Executive Family

Premium bedding, minibar, in-room safe, desk

Garden Executive Family

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview | Premium bedding, minibar, in-room safe, desk

Garden Superior Family Seaview

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Garden Wing, Studio Suite

Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk

Garden Wing, Studio Suite

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Rasa Wing Deluxe Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Suite King

  • 904 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Family

Garden Deluxe Family | Premium bedding, minibar, in-room safe, desk

Garden Deluxe Family

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King | Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior King

  • 431 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Garden View

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

  • 474 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Wing, Suite, Terrace

Garden Wing, Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Garden Wing, Suite, Terrace

  • 1226 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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4.1 out of 5, Very Good, (1003)
The price is $79
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$97 total
includes taxes & fees
Mar 23 - Mar 24
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About this property

Shangri-La Rasa Sayang, Penang

5-star George Town resort walkable to Ferringgi Beach
Spend the day relaxing at the beach, practicing your swing on Shangri-La Rasa Sayang, Penang's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Shangri-La Rasa Sayang, Penang features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury resort also offers a children's pool, a hot tub, and a fitness center. Complimentary self parking is available on site, along with a car charging station.

Shangri-La Rasa Sayang, Penang has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 105 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 250 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 105 per person
  • Rollaway bed fee: MYR 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 71 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Winnie Wei Li

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nothing much to comment
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel environment. Staff were friendly and hospital.
Stayed 1 night in Nov 2024

10/10 Excellent

Judith Lavinia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t speak highly enough of the shangri la . I would give it 10 stars if I could . The rooms are lovely , very spacious, bed was a bit hard for me though! The staff are marvellous. The resort is just stunning . Food options are good . Just loved our holiday .
Stayed 6 nights in Nov 2024

8/10 Good

Dick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big property
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim kwan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like your white coffee, excellent, and your breakfast very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Iwan Alun

Stayed 2 nights in Oct 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay here
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff! Fantastic customer service & wonderful breakfast. The rooms were spacious & very nice. The views of the ocean were beautiful. And the pool & poolside restaurants were great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Harjit

Liked: Cleanliness
Great hotel, very relaxing atmosphere in lush grounds by the beach. What more would you need!
Stayed 7 nights in Oct 2024

8/10 Good

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Benedict

Stayed 3 nights in Sep 2024

10/10 Excellent

ANNA

Stayed 3 nights in Oct 2024

10/10 Excellent

bruce

Liked: Staff & service, property conditions & facilities, room comfort
Five star
Amazing and great service
Stayed 4 nights in Oct 2024

8/10 Good

xiao

Liked: Cleanliness, staff & service, property conditions & facilities
On 08/10/24 Tuesday night, the pub played loud music and bass until 12:00 in the middle night . I called the front desk twice but the reply is waiting for the pub close by 12:00pm.
Stayed 8 nights in Oct 2024

6/10 Okay

Abas

Traveled with group
Liked: Staff & service
Disliked: Amenities
Excellent staff and food. Dated property. Quite far from centre. Limited beach area.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ,great service, clean , disappointed not clean .
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Payal

Disliked: Staff & service
They don't even bother when you booked in advance and want to cancel it genuinely.. They don't even want to give you any credit for future use..terrible experience with Shangri-La....
Stayed 1 night in Sep 2024

10/10 Excellent

Irvan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at Shangri-La Rasa were fantastic and very accommodating! It's because of their warm hospitality, we enjoyed Penang as much as we did. Special shout out to Duty Manager Dave who helped us with our request. Definitely recommend staying here!!
Stayed 5 nights in Sep 2024

8/10 Good

SUNNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the beach, shuttle service to downtown was convenience
Stayed 3 nights in Sep 2024

10/10 Excellent

XIAOJING

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a five star hotel, very beautiful view, fantastic breakfast buffet, polite and helpful staffs, such an enjoyable experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Jezrael

Liked: Cleanliness
Stayed 3 nights in Sep 2024