*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Shangri-La Rasa Sayang, Penang features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury resort also offers a children's pool, a spa tub, and a fitness center. Complimentary self parking is available on site, along with a car charging station.
Shangri-La Rasa Sayang, Penang has designated areas for smoking.
- Picnic area
- Number of outdoor pools - 2
- Water dispenser
- Number of hot tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Terrace
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 3
- Total number of rooms - 304
- No accessible shuttle
- Number of floors - 8
- Airport transportation (surcharge)
- Golf course on site
- Tennis on site
- Barbecue grill(s)
- Designated smoking areas (fines apply)
- Front entrance ramp
- Elevator door width (inches) - 68
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 173
- Full-service spa
- Beach umbrellas
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1973
- Electric car charging station
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Free long-term parking
- Breakfast available (surcharge)
- Number of restaurants - 3
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Room Amenities
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Turndown service
- Free bottled water
- Premium TV channels
- Bidet
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Pillow menu
- LCD TV
- TV size: 32
- TV size measurement: inch
- Deep soaking bathtub
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Free long-term parking , Free self parking , Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 11
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Minimum age to access spa is 16
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Braille or raised signage
- Wheelchair accessible (may have limitations)
Nearby Activities
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Bicycle rentals nearby
- Miniature golf on site
- Ecotours nearby
- Golf lessons on site
- Tennis lessons on site
- Beach volleyball on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately MYR 103 per person
- Rollaway bed fee: MYR 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system.
Grey water recycling system
One child stays free
Humane animal treatment
Car recommended
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for MYR 250 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Rasa Sayang
- Rasa Sayang Resort
- Shangri-La's Rasa Sayang
- Shangri-La's Rasa Sayang Resort
- Shangri-La's Rasa Sayang Resort Penang George Town
- Rasa Sayang Penang
- Shangri Las Rasa Sayang Hotel
- Shangri Las Rasa Sayang Resort
- Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
- Shangri-La`s Rasa Sayang Resort And Spa
- Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
- Shangri-La's Rasa Sayang Penang George Town
- Shangri-La’s Rasa Sayang Penang
- Shangri-La’s Rasa Sayang
- Shangri La Rasa Sayang Penang
- Shangri La Rasa Sayang, Penang
- Shangri-La Rasa Sayang, Penang Resort
- Shangri-La Rasa Sayang, Penang George Town
- Shangri La's Rasa Sayang Resort Spa Penang
- Shangri-La Rasa Sayang, Penang Resort George Town
Hotel Reviews
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