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Ascott Gurney Penang

4.0 star property

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Photo gallery for Ascott Gurney Penang

Front of property - evening/night
Reception
One Bedroom Executive Seaview | Premium bedding, down comforters, in-room safe, individually decorated
Beach/ocean view
2 outdoor pools, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service

Explore the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Gurney Drive
    ‪2 min walk‬
  • Gurney Plaza
    ‪17 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

  • City view
  • 473 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio Twin City View

  • City view
  • 473 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Executive Seaview

One Bedroom Executive Seaview | Premium bedding, down comforters, in-room safe, individually decorated

One Bedroom Executive Seaview

  • Sea view
  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio King City View

  • City view
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

1 Bedroom Premier Sea View | Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • Park view
  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King City View

  • City view
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

2 Bedroom Premier Sea View | Private kitchen

2 Bedroom Premier Sea View

  • Sea view
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Executive Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Executive Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King Club

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

Two-Bedroom Premier Club

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Premier Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin Club

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

2 Bedroom Premier Sea View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Club

  • Sleeps 2
  • 2 Twin Beds

View all photos for One-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

One-Bedroom Premier Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe King Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Sea View

  • Sleeps 2
  • 1 King Bed

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About this property

Ascott Gurney Penang

4-star hotel in Downtown George Town
2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Ascott Gurney Penang offers 271 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.
Ascott Gurney Penang features 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 7965 square feet (740 square meters) include conference space. This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2022.

Ascott Gurney Penang is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ascott Gurney Penang has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 36 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 176 reviews
Rating 8 - Good. 32 out of 176 reviews
Rating 6 - Okay. 7 out of 176 reviews
Rating 4 - Poor. 6 out of 176 reviews
Rating 2 - Terrible. 0 out of 176 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yang Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for holidays!
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Yang Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a wonderful place to stay, and everything is close by, would love to come back and stay again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Choon Bee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. Their service was superb and friendly. Once we asked for extra towels and we forgot to disable the do-not-disturb switch. Then I suddenly realized that and looked out the peek hole, and was astonished to find the room service staff standing patiently waiting for me. I was very apologetic and very grateful for their dedication. The view from our room was excellent. The only setback from our experience was the parking: (1) we had to go to the reception to validate the parking pass every time we were leaving the parking garage. Sometimes there was a line at the reception and we had to wait for other guests to check in to the hotel before the staff could validate our parking pass. That wasn't a good way to get out of the garage, and a problem if you are on a time crunch. (2) If you park in the multistorey garage instead of the basement, you will have to drive up the multilevel spiral ramp untill you get to the top floor to park. You just go round and round nonstop until you reach the top. The spiral ramp is not very wide so we were worried about scratching our vehicle going up or down the ramp. In general, it was a pretty good hotel and we appreciated the space in our room and the washer/dryer that were inside the room. We would stay here again despite the parking inconvenience that was described above.
Stayed 7 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
4 nights over CNY
Stayed 4 nights in Jan 2025

10/10 Excellent

Rohini

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shops in the mall next door was convenient. Not walkable to major attractions. Had to use Grab always.
Stayed 5 nights in Jan 2025

10/10 Excellent

Narinder Singh Sidhu

Stayed 2 nights in Jan 2025

10/10 Excellent

Henry

Stayed 1 night in Oct 2024

10/10 Excellent

Riaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, overall nice facility , friendly and helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tee Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very convenient to get to everything around Georgetown. Easy to get transportation, good coffee and food options attached with a mini-mart for essentials.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

8/10 Good

Amani

Stayed 3 nights in Jan 2025

8/10 Good

Dennis Keng Kwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome, spacious room, on the 36th flr. Near to go anywhere by Grab. Staffs are friendly, enjoy our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Siu Nam Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable hotel and friendly staff. Room is modern and clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Quee Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Stayed 1 night in Dec 2024

10/10 Excellent

Wai Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, rooms were spacious with a lovely view of the sea, staff were very courteous and helpful!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Ascott hotel. The staff was very friendly and knowledgeable. The housekeeping staff was amazing. The facility was clean and presentable. We will definitely stay there again.
Stayed 26 nights in Nov 2024

10/10 Excellent

Aileen Mei Hsuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, spacious with quality design. The breakfast is sumptuous and delicious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raghvender

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Mong Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay and good value

The hotel was modern and in good condition, the staff were cheerful and very helpful. The room was spacious with amenities and a very nice view as we were on the 30th floor. Overall a great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth, New York

Stayed 2 nights in Oct 2024

10/10 Excellent

Kwok Lan Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024