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The Prestige Hotel Penang

5.0 star property

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Photo gallery for The Prestige Hotel Penang

Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Exterior
Building design
Breakfast, lunch, dinner served; Asian cuisine
Premier Deluxe | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

Map
8 Gat Lebuh Gereja, George Town, 10300
  • Pinang Peranakan Mansion
    ‪1 min walk‬
  • Padang Kota Lama
    ‪5 min walk‬
  • KOMTAR
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Trio

Deluxe Trio | 1 bedroom, minibar, in-room safe, desk

Deluxe Trio

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft Suite

Loft Suite | 1 bedroom, minibar, in-room safe, desk

Loft Suite

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Originals King

1 bedroom, minibar, in-room safe, desk

Originals King

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe

Premier Deluxe | 1 bedroom, minibar, in-room safe, desk

Premier Deluxe

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

9.4 out of 10
Exceptional
(21 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

1 bedroom, minibar, in-room safe, desk

Executive Deluxe King

9.0 out of 10
Wonderful
(6 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Originals Twin

1 bedroom, minibar, in-room safe, desk

Originals Twin

  • 323 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

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About this property

The Prestige Hotel Penang

5-star hotel in Downtown George Town
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
The Prestige Hotel Penang offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Prestige Hotel Penang features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, coffee/tea in a common area, and concierge services. Complimentary covered self parking is available on site, along with a car charging station.

The Prestige Hotel Penang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
TheReserve - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels

The Prestige Hotel Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 377 out of 515 reviews
Rating 8 - Good. 103 out of 515 reviews
Rating 6 - Okay. 23 out of 515 reviews
Rating 4 - Poor. 8 out of 515 reviews
Rating 2 - Terrible. 4 out of 515 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenifer

Traveled with partner
Liked: Amenities, property conditions & facilities
I would come back just for the staff! Everyone was so welcoming from the moment we arrived! Even tho we arrived hours early for check in they had our room ready and welcomed us in. The room was clean full of complementary drinks and snacks. Being our honey moon they set up a lovely decoration and brownie for us to enjoy l. The pool was great with an amazing pool view and clean. Not to mention the great location to walk and see many of the local street art and enjoy delicious food.10/10 would come back again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 4 nights in Mar 2025

8/10 Good

Xinyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days 2 nights for my Penang trip. Appreciate the early check-in and anniversary decoration arrangements. Overall, the room was clean and spacious. Probably can improve on the variety of dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca, Grand Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thel

Stayed 4 nights in Mar 2025

10/10 Excellent

Lilyn Enabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here and still a charm
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Soon Heng Terry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

NATHALIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel we were staying at Shangri-La in Batu Feringgi beach and felt it was pretty lack lustre in comparison to other Shangri LA’s so we came to George Town for the night. This hotel from the staff to the beautiful design is top notch it’s probably one of the most beautiful designed hotels I’ve been to and the staff go out of their way. It’s walking distance from most things. We are sad to leave today wishing we are staying here for the rest of the holiday
Stayed 1 night in Feb 2025

10/10 Excellent

Jane, Manhattan Beach

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Exquisite!

Gorgeous hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Friendly and welcome staff too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ANGELA Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the very friendly welcome on arrival and all of the Staff were wonderful throughout our stay. We can highly recommend it and it's very convenient for walking to everywhere .
Stayed 7 nights in Jan 2025

10/10 Excellent

kayvan, morgan hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the middle of Georgetown and you can walk to the most of attractions. It is 10 minutes walk to the port. The building is in a great condition. Rooms are clean and spacious. They have 3M drinking water filtration in rooms. Lots of Michelin star restaurants in the area.
Stayed 6 nights in Jan 2025

10/10 Excellent

PHUA

Liked: Staff & service, property conditions & facilities, room comfort

Good but not excellent

It's one of the newest hotels in Georgetown so we decided to give this a try. Pros: Attentive service staff Cons: It's quite an open concept with a small lobby Toilet in the West Wing was choked (probably due to public access) There were no clear instructions on pool access and we had to come down to the lobby to access to the West Wing No evening turn-down service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 4 nights and extended to 3 more... We just love The Prestige, the whole staff is working for your well-being and thrive to please you. An absolute winner for me!
Stayed 3 nights in Dec 2024

10/10 Excellent

woo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially booked 4 nights. We loved it so much that we extended our stay by 3 extra nights!!! Says it all...
Stayed 4 nights in Dec 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

Loi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and service

Third stay in this hotel and I love the comfortable room and surroundings. Will always stay here when I go to Penang. Thks to Zainal and team for your excellent service!
Stayed 4 nights in Dec 2024

4/10 Poor

Chun

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel floor is dirty and the drinking cups aren't clean. there are some stains on the bedsheet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lay See

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel. Beautiful and comfortable. Would return if in Penang in the future.
Stayed 2 nights in Dec 2024