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The Prestige Hotel Penang, a Member of Design Hotels

4.5 star property

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Photo gallery for The Prestige Hotel Penang, a Member of Design Hotels

Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Breakfast, lunch, dinner served; Asian cuisine
Building design
Premier Deluxe | Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

Map
8 Gat Lebuh Gereja, George Town, 10300
  • Pinang Peranakan Mansion
    ‪3 min walk‬
  • Padang Kota Lama
    ‪8 min walk‬
  • KOMTAR
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Trio

Deluxe Trio | Minibar, in-room safe, desk, iron/ironing board

Deluxe Trio

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin

Deluxe Twin | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft Suite

Loft Suite | Minibar, in-room safe, desk, iron/ironing board

Loft Suite

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe

Premier Deluxe | Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, iron/ironing board

Deluxe King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Prestige Hotel Penang, a Member of Design Hotels

4.5-star hotel in Downtown George Town
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
The Prestige Hotel Penang, a Member of Design Hotels offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Prestige Hotel Penang, a Member of Design Hotels features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, coffee/tea in a common area, and concierge services. Onsite covered self parking is complimentary.

The Prestige Hotel Penang, a Member of Design Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
TheReserve - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Prestige Hotel Penang
The Prestige Hotel Penang, a Member of Design Hotels Hotel
The Prestige Hotel Penang, a Member of Design Hotels George Town

The Prestige Hotel Penang, a Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 364 out of 497 reviews
Rating 8 - Good. 101 out of 497 reviews
Rating 6 - Okay. 21 out of 497 reviews
Rating 4 - Poor. 8 out of 497 reviews
Rating 2 - Terrible. 3 out of 497 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PHUA

Liked: Staff & service, property conditions & facilities, room comfort
Good but not excellent
It's one of the newest hotels in Georgetown so we decided to give this a try. Pros: Attentive service staff Cons: It's quite an open concept with a small lobby Toilet in the West Wing was choked (probably due to public access) There were no clear instructions on pool access and we had to come down to the lobby to access to the West Wing No evening turn-down service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 4 nights and extended to 3 more... We just love The Prestige, the whole staff is working for your well-being and thrive to please you. An absolute winner for me!
Stayed 3 nights in Dec 2024

10/10 Excellent

woo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially booked 4 nights. We loved it so much that we extended our stay by 3 extra nights!!! Says it all...
Stayed 4 nights in Dec 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

Loi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and service
Third stay in this hotel and I love the comfortable room and surroundings. Will always stay here when I go to Penang. Thks to Zainal and team for your excellent service!
Stayed 4 nights in Dec 2024

4/10 Poor

Chun

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel floor is dirty and the drinking cups aren't clean. there are some stains on the bedsheet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lay See

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel. Beautiful and comfortable. Would return if in Penang in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelland breakfast buffet
Stayed 1 night in Dec 2024

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Convenient location with nice rooftop pool with nice view of harbor and sunrise. Encountered some issues with room check-in, WiFi password and in room amenities.
Stayed 3 nights in Dec 2024

8/10 Good

Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel in Georgetown.
Friendly staff, we were greeted with smiles though out our stay. The hotel is relatively new, so in good shape. Unfortunately our room was right next to the service elevator and cleaning equipment storage, sound proofing wasn’t up to par, and the noise traveled.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramon

Stayed 5 nights in Nov 2024

10/10 Excellent

haffiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay with aweome staff
Had a great stay in penang, the gotel staf at all level was fantastic. Very nice and friendly and also very helpful. Richel and Ahmaf at the front desk were especially great in helping with anything needed. Hotel was clean, food was great, accomadoatiins were nice and location was perfect.my wife and i reqlly enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Perfect blend of location and accommodation in Georgetown
Stayed 1 night in Nov 2024

6/10 Okay

Panda

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Hermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 years old property with nice staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location. Clean and tidy premises. Easy access to public transit and friendly staff. Nice jesture of in-room espresso machine and complimentary beverages.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Well kept. Awesome views from the pool. Staff are excellent. Glasshouse cafe food is good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Michel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel
This was one of the nicest hotel I have ever been to and I have travelled quite a lot. The service was absolutely amazing form the moment we stepped out of the taxi until we left. The room was big, the beds were comfortable and the pillows as well, the food at the restaurant was good whether it was the breakfast buffet or lunch à la carte (not much local food though). The rooftop pool was very nice with a great view. I highly recommend it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

chia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff service is good !
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Staff & service
Stayed 3 nights in Sep 2024