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St.Giles Wembley Penang

4.0 star property

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Photo gallery for St.Giles Wembley Penang

Lobby
Executive Suite | 1 bedroom, premium bedding, down comforters, in-room safe
Exterior
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
183, Jalan Magazine, George Town, 10300
  • KOMTAR
    ‪2 min walk‬
  • Penang Times Square
    ‪6 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room (Urban)

1 bedroom, premium bedding, down comforters, in-room safe

Executive Twin Room (Urban)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Urban)

Executive Room, 1 King Bed (Urban) | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed (Urban)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Premier)

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed (Premier)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Premier Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Urban Twin

1 bedroom, premium bedding, down comforters, in-room safe

Urban Twin

  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban King

Urban King | 1 bedroom, premium bedding, down comforters, in-room safe

Urban King

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Urban Twin

1 bedroom, premium bedding, down comforters, in-room safe

Executive Urban Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Urban King

1 bedroom, premium bedding, down comforters, in-room safe

Executive Urban King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Premier King Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Executive Premier King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Urban Twin

1 bedroom, premium bedding, down comforters, in-room safe

Urban Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban King

1 bedroom, premium bedding, down comforters, in-room safe

Urban King

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

1 bedroom, premium bedding, down comforters, in-room safe

Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior Room

1 bedroom, premium bedding, down comforters, in-room safe

Executive Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is $70
per night
$85 total
includes taxes & fees
Apr 20 - Apr 21
JEN Penang Georgetown by Shangri-La

About this property

St.Giles Wembley Penang

4-star hotel in Downtown George Town
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a snack bar/deli, and a business center. Housekeeping is available on request.
St.Giles Wembley Penang offers 415 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, St.Giles Wembley Penang provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Complimentary covered self parking is available on site, along with a car charging station.

St.Giles Wembley Penang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wembley Cafe - This coffee shop serves breakfast, lunch, and dinner.
DSRT Sky Room - Onsite rooftop bar. Reservations are required. Open daily.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 45 for adults and MYR 25 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • DSRT Sky Room
  • Lobby Lounge
  • Wembley Cafe

Things to do

  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 30 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Wembley St Giles Hotel Penang George Town
Wembley St Giles Hotel Penang George Town
Wembley St Giles Penang George Town
Hotel The Wembley A St Giles Hotel Penang George Town
George Town The Wembley A St Giles Hotel Penang Hotel
The Wembley A St Giles Hotel Penang George Town
Wembley St Giles Hotel Penang
Wembley St Giles Penang
Hotel The Wembley A St Giles Hotel Penang
St.Giles Wembley Penang
St.Giles Wembley Penang Hotel
The Wembley A St Giles Hotel Penang
St.Giles Wembley Penang George Town
St.Giles Wembley Penang Hotel George Town

St.Giles Wembley Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 893 reviews
Rating 8 - Good. 360 out of 893 reviews
Rating 6 - Okay. 91 out of 893 reviews
Rating 4 - Poor. 35 out of 893 reviews
Rating 2 - Terrible. 16 out of 893 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yuanyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern well equipped and excellent staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Tanvir, Epsom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and not bad value for money
Stayed 6 nights in Dec 2024

10/10 Excellent

Zerine Yi Wen

Stayed 3 nights in Dec 2024

6/10 Okay

LAI FONG

Traveled with family
Disliked: Staff & service
I stayed 5 nights. The location of this hotel is good. Short walk to food street. On my check in, the staff told me to pay for the 5 nights & taxes. I told him i have paid & booked via Expedia. He said his system showed that i have not paid. I showed him the receipt but he insisted to collect the taxes from me which i paid. On the day check out another staff served me & refunded RM$50 to me because she said i have paid during booking via expedia. During check in , i told the staff do not allocate last room for me & he said room is in the middle which i am fine but when i reached the room it was the last room. I was shocked to know that their housekeeping is at 6pm. I went out and returned to the room in the afternoon & room is not clean yet so when i called the housekeeping, she didnt explain to me why the room is not clean & just say housekeeping at 6pm. The housekeeping is on alternate days, so during no cleaning day i asked to change the bathing towels & was told have to wait till evening because not enough towels to change.
Stayed 5 nights in Dec 2024

8/10 Good

Chong Ping

Stayed 3 nights in Oct 2024

6/10 Okay

Joanne

Stayed 4 nights in Nov 2024

10/10 Excellent

Sanath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, value for money and good location
Stayed 2 nights in Dec 2024

10/10 Excellent

ZHI HUANG STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Next to shopping centres
Stayed 3 nights in Dec 2024

10/10 Excellent

Chee Keong

Stayed 6 nights in Nov 2024

4/10 Poor

CHIEWWOEI

Disliked: Property conditions & facilities
Poor Window Insulation
Sound insulation of the room (no 623) is very poor and effected my sleep last 4 nights stay. The windows glass is not double glazed and thus higher noises level.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more to add
Stayed 4 nights in Nov 2024

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and in a central location. The room was lovely BUT I didn’t get much sleep as it was very noisy. I was in a room which had an adjoining door - no soundproofing at all with the room next door. It sounded like the family staying there were in my actual room it was so loud. If you come to stay, ask for a room without an adjoining door!
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service
Nice staff, clean and great for the price
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's well maintained, and is close to Kamtar, George Town, 1st Avenue Shopping Mall and plenty of eateries around; and can easily access further away by Grab. I like its reasonable good size swimming pool. Buffet breakfast is a delight with plenty of selection. Room is spacious and clean. Staff are friendly and helpful.
Stayed 4 nights in Oct 2024

6/10 Okay

Evelyn

Traveled with partner
Friendly staff, provided early check in before 3pm
Stayed 3 nights in Oct 2024

10/10 Excellent

Kadiman

Stayed 1 night in Oct 2024

6/10 Okay

Phin, Phoenix

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Furniture begining to show wear. Safe not working. Manager/tech had to come up to room to fix safe. Friend’s room also had issues with safe. We liked that the room had many outlets to plug devices in
Stayed 3 nights in Oct 2024

8/10 Good

Muthukaruppan

Business traveler
Liked: Cleanliness, staff & service
Its conveniently located, however an old property.
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Lai

Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service by all staff from front desk, eateries and housekeeping. Meals were of a high standard, tasty and well presented. Thankyou. Sure to stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Bok Chong

Stayed 3 nights in Sep 2024

8/10 Good

Hong Eng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024