U Hotel Penang

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for U Hotel Penang

Front of property
Deluxe King (Saturn) | In-room safe, desk, bed sheets
Reception
Reception
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Parking included
  • Business services

Explore the area

Map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • University of Science-Malaysia
    3 min walk
  • Queensbay Mall
    3 min drive
  • RECSAM and Institute Pendidikan Guru
    3 min drive
  • Penang (PEN-Penang Intl.)
    16 min drive

Room options

Regular Queen (Venus)

  • 156 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe King (Saturn)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Regular Twin (Luna)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

U Hotel Penang

3-star hotel in Gelugor
This smoke-free hotel features a business center, a meeting room, and dry cleaning. Self parking is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is not available.
U Hotel Penang offers 128 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.
This 3-star property offers access to a business center and a meeting room. This George Town hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

U Hotel Penang is a smoke-free property.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

U Hotel Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 90 out of 288 reviews" "
Rating 8 - Good. 152 out of 288 reviews" "
Rating 6 - Okay. 35 out of 288 reviews" "
Rating 4 - Poor. 5 out of 288 reviews" "
Rating 2 - Terrible. 6 out of 288 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ooi, Gelugor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Aug 2024

8/10 Good

Lai Chuan, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Faruq

Stayed 1 night in May 2024

4/10 Poor

Ong Kian

Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024

8/10 Good

Siah

Stayed 3 nights in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Kim Lin

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Wee Kuok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect It's clean
Stayed 13 nights in Sep 2023

2/10 Terrible

Kai Wah, Hong Kong

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Ong Kian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good easy to get foods
Stayed 1 night in Jun 2023

6/10 Okay

Zain Qisti

Traveled with partner
Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Stayed 2 nights in Jan 2023

8/10 Good

SUHAILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Raidha

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst staff
The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Stayed 2 nights in Nov 2022

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2022

8/10 Good

Goh bee

Stayed 2 nights in Nov 2022

10/10 Excellent

LEE WEI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good option for budget stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Loan

Stayed 2 nights in Oct 2022

6/10 Okay

Ali

Traveled with family
Liked: Cleanliness, staff & service
Their is too much humidity in the room
Stayed 2 nights in Sep 2022

8/10 Good

Wei Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Stayed 1 night in Sep 2022

10/10 Excellent

Koshni

Stayed 2 nights in Aug 2022