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Vouk Suites At Mansion One

3.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Vouk Suites At Mansion One

Front of property
Full-size fridge, microwave, cookware/dishes/utensils
Suite, 1 Bedroom, Balcony, City View | In-room safe, blackout drapes, iron/ironing board
Suite, 3 Bedrooms, Balcony, City View | Living area | LCD TV
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Kitchen
  • Free WiFi
  • Restaurant

Explore the area

Map
57-G-1 Mansion One, Jalan Sultan Ahmad, Shah, 57-G-3 19, George Town, Penang, 10050
  • Gurney Drive
    1 min walk
  • Gleneagles Penang Medical Centre
    2 min walk
  • Island Hospital
    15 min walk
  • Penang (PEN-Penang Intl.)
    34 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony, City View

Suite, 1 Bedroom, Balcony, City View | Living area | LCD TV

Suite, 1 Bedroom, Balcony, City View

  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Balcony, City View

Suite, 2 Bedrooms, Balcony, City View | In-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Balcony, City View

  • 882 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms, Balcony, City View

Suite, 3 Bedrooms, Balcony, City View | Living area | LCD TV

Suite, 3 Bedrooms, Balcony, City View

  • 1195 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite

Full-size fridge, microwave, cookware/dishes/utensils

Studio Suite

  • 549 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Vouk Suites At Mansion One

3-star apartment in Downtown George Town
Along with a restaurant, this smoke-free apartment building has a bar/lounge and a snack bar/deli. A shopping center shuttle is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Each apartment features free WiFi and an LCD TV, plus a kitchenette with a refrigerator and a microwave. Additional amenities include room service, free bottled water, and a ceiling fan. Housekeeping is available once per stay.
Vouk Suites At Mansion One offers 14 accommodations with safes and complimentary bottled water. Accommodations at this 3-star apartment have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This George Town apartment provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

The apartment offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This George Town apartment also offers multilingual staff, concierge services, and laundry facilities.

Vouk Suites At Mansion One is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cest Si Bon - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Car not required
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Restaurants on site

  • Cest Si Bon

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In a business district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • 30 floors
  • Built in 2016

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [Shared check-in counter at Vouk Hotel Suites Penang]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

VOUK Suites Mansion 1 Apartment Penang
VOUK Suites Mansion 1 Apartment
VOUK Suites Mansion 1 Penang
VOUK SUITES MANSION ONE Apartment Penang
VOUK SUITES MANSION ONE Apartment
VOUK SUITES MANSION ONE Penang
VOUK SUITES MANSION ONE
VOUK Suites Mansion 1
Vouk Suites Mansion One Apartment George Town
Vouk Suites Mansion One George Town

Vouk Suites At Mansion One Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 129 reviews" "
Rating 8 - Good. 64 out of 129 reviews" "
Rating 6 - Okay. 21 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Fong

Traveled with family
Disliked: Staff & service, room comfort
Misled
Water heater not functioning Toothbrush & bedroom slipper not provided Staff unfriendly
Stayed 1 night in Nov 2019

10/10 Excellent

Seok Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good apartment, view the room first before stay
Our first room had a problem with blinking lights when the hot shower was turned on, so next day they offered us another room which has better room layout.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Spacious room, clean, struggle with the television channel.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Awesome

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and well maintained suites. Near Gurney Plaza.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

David_S, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Sea View Spacious Apartment
Check-in / Check-out staff courteous and efficient. Breakfast acceptable, however, the waiters were very attentive and fast clearing empty cutlery. Own transport essential when visiting nearby attraction from apartment. Direction signs can be improve for guest to Check-in counter, breakfast venue and to/from car park to apartment.
Stayed 1 night in Aug 2018

8/10 Good

Chai Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2018

4/10 Poor

CS, Selangor

Disliked: Staff & service, property conditions & facilities, room comfort
Room configuration not according to booking
Lousy front desk, no towels and floor towel. Called 4 times to get them.
Stayed 2 nights in Jul 2018

6/10 Okay

ed, SG

Liked: Staff & service
Disliked: Cleanliness
basic apartment
the apartment we got was nowhere as nice and sleek as the photos show. it was just a simply furnished spacious apartment. air conditioning was strong but water heater wasnt great.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time staying at Mansion One. The room was spacious n clean. The staff also very friendly and helpful. Overall I am fully satisfied.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Where is the wine bottle opener?
I returned to the hotel at about 9pm and requested for a wine bottle opener at the reception. I obtained the following responses in the course of repeated calls to the reception. 1) F&B has not replied. 2) F&B still has not replied and reception will check again. 3) F&B is closed for the night. 4) Another hotel guest had requested for a wine bottle opener earlier that night but did not returned it to F&B. 5) There is a restaurant across the street where I can borrow a wine bottle opener. I do not expect a wine bottle opener in every room. But I expect a wine bottle opener to be available upon request. Eventually, I was not able to enjoy my wine that night.
Stayed 2 nights in May 2018

8/10 Good

See Kee, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not hard to find the place, and we could park our car at indoor car park for free. We felt like home when we entered the room. Overall it was great!
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
comfortable and quiet but there's no hairdryer in the room
Stayed 1 night in Apr 2018

8/10 Good

nely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Room is quite clean and well facility. Only that they do not have hair dryer.
Stayed 2 nights in Mar 2018

6/10 Okay

Rafi, Melaka

Liked: Cleanliness, room comfort
Disliked: Staff & service
All you need.
The room and facilities is exceptional, only my comment is try get a room that facing to the sea rather than facing to the hill otherwise you end up looking at the hospital buildings. The pillow is not comfortable enough and the show head holder is malfunction. The receptionist staff is not that friendly compare to the hotel staff.
Stayed 1 night in Feb 2018

8/10 Good

ragu, taiping perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Friendly customer service and room is perfect. Foods are okay-okay. Need more varieties for breakfast.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near shopping mall
cozy environment, food everywhere, near shopping mall, near town area
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Disliked: Cleanliness
The studio apartment basically clean except that the sofa needs attention badly. it dirty & smells. I think the housekeeping should report to the management that the sofa need reholstering.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious with a great view of Georgetown. The only complaint will be the lack of parking space for hotel guests.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The stay was comfortable. The room is clean. It would be better if there are more TV channels.
Stayed 3 nights in Dec 2017