2/10 Terrible
Verified traveler
Oct 24, 2024
Disliked: Staff & service, room comfort
NEVER STAY HERE!!!
The gentleman who checked us in was very friendly and helpful. The entire stay went downhill from there. The amenities lists AC however there is NOT AC and in the room. Our room was 78 degrees. We had to keep the windows open just to achieve 72. Plugged one curling iron in and the breaker blew in the bathroom. No lights or power. Re-set the outlet and finally got power. Had to curl hair in by the bed. Coffee maker did not work. When we went to the front desk in the morning to discuss the AC, power & coffee pot; she acted like she could care less. We did have a new coffee pot when we returned at the end of the day. We drove 6 hours and were tired when we arrived. A "valet" approached us and offered to park our car for $10 in valet for our entire stay. So we agreed. Only to find out the next morning, "valet" is complimentary. How can you have these con-artist working at your facility? Not once did we receive maid service. When we would return after being gone all day, our towels (that were hanging up) were taken and a pile of clean towels on the counter. Every day we got less and less towels. They would remove 2 wash clothes, 3 towels and one hand towel. They gave us 0 wash clothes, 2 bath towels and 5 hand towels. I prefer you don't take our towels that are hanging up if you are going to short us daily! Not once were we ever greeted or acknowledge when leaving or returning from the hotel. Very rude staff. There are many other choices to stay at....choose them!
Verified traveler
Stayed 3 nights in Oct 2024