Horseshoe Black Hawk

3.0 star property

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Photo gallery for Horseshoe Black Hawk

Lobby sitting area
Lobby sitting area
Bar (on property)
Exterior
Casino

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
401 Main St, Black Hawk, CO, 80422
  • Monarch Casino Black Hawk
    ‪2 min walk‬
  • Ameristar Casino Black Hawk
    ‪7 min walk‬
  • Grand Z Casino
    ‪4 min drive‬
  • Broomfield, CO (BJC-Rocky Mountain Metropolitan)
    ‪65 min drive‬

Room options

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds

7.4 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Horseshoe Black Hawk

3-star Black Hawk hotel steps from Monarch Casino Black Hawk
3 restaurants, a casino, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Horseshoe Black Hawk offers 240 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a casino, multilingual staff, and ski storage. Onsite self parking and valet parking are complimentary.

Horseshoe Black Hawk has designated areas for smoking.

Brew Brothers - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Roxy's Restaurant & Bar - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Dash Cafe - This delicatessen serves lunch and dinner. Open daily.
Starbucks - Onsite café. Open daily.
Taco Cantina - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew Brothers
  • Dash Cafe
  • Roxy's Restaurant & Bar
  • Starbucks
  • Taco Cantina

Things to do

  • 27 gaming tables
  • 900 slot machines
  • Casino (42,400 square feet of space)
  • Ski storage
  • Sportsbook

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 19.01 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk

Horseshoe Black Hawk Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Apr 2025

2/10 Terrible

Robert, Goodland

Traveled with family
Disliked: Staff & service, property conditions & facilities
no air conditioning!!!!!!!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

patrick

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher, Strafford

Liked: Cleanliness, staff & service, property conditions & facilities
Not much wrong but didn't vote my mind. I got a Jr Suite but it was about the same as in upgraded Holiday Inn King. I don't mean that disrespectful it just didn't make blow mind. Good for a stopping off for me!
Stayed 1 night in Apr 2025

8/10 Good

Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sharon

It was not busy at all.. check in was 4pm.. at 3:30 after a long drive, we were told that we could not check in until 3:45. Our room was ready and as I said it was quiet and not busy at all. Also, housekeeping knocked at our door twice before 9 am even though we had not checked out and tried to come in. Very annoying.
Stayed 1 night in Apr 2025

2/10 Terrible

Jenni

Traveled with group
Disliked: Amenities, property conditions & facilities
Very unhappy at the hotel. Never again will I stay at this Property. The Lead manager at the front desk did not really care what my concern was when i talked to her in person. I needed a handicap wheelchair accessible room. The bed was way to high off the ground. I wasnt able to use and sleep in the bed. Manager said that was standard height for handicap bed. For someone that cant stand out of their wheelchair, there was no way to climb up onto the bed. Also the toilet seat was broken too in the bathroom. When asked to see about getting it fixed. Manager didnt seem to care and all she wanted was to clock out. She kept telling us she is trying to clock out and go home. Wasnt impressed at all for the lead managers behavior. I ended up sleeping on the couch that was in the hotel room because only other alternative I had to lay down. Couch was terrible too by the way. Never again I will support this specific hotel again.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Derek

I was pleasantly surprised how nice the room was.
Stayed 1 night in Apr 2025

10/10 Excellent

Tessa

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have been updated since my last stay and the hotel and casino are well kept up.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Dorothy

Traveled with family
Great experience. We will return.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Elevator key only worked on 2 of the elevators...If the desk had told me about that I would be fine, but not a word!
Stayed 1 night in Mar 2025

2/10 Terrible

Augustine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We got an upgrade for a better experience & ended up being our worst experience!!!! Already did a review & haven't heard back from anyone!!
Stayed 1 night in Mar 2025

8/10 Good

Lee

Stayed 1 night in Mar 2025

6/10 Okay

Charles, Leadville

Traveled with partner
Liked: Cleanliness, amenities
There are 4 elevators that bring guest from the casino and lobby to the guest rooms. You have to use a key card to access the room floors. Safe right? Unfortunately the elevators broke during our stay. Only one was operational during our stay. Making a 20 minute wait to get up to your room. Also the casino is open to the public. So since the elevators were overloaded with people only one key card was activating the floors making it possible for anyone guest or not, to access the guest floors. When I asked if there were stairs the associate said only to the parking floors which separate the guest floors and casino and lobby. Won’t be staying again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

8/10 Good

Randall

Traveled with group
Liked: Amenities
check-in was reasonably good, but a bit lengthy. Elevators were a pinch point. Sometimes their slowness caused an excessive crowd trying to get to their various destinations. Maybe you should dedicate one elevator to the parking garage, with the remainder dedicated to rooms. HVAC in rooms were less than satisfactory. With thermostat set on 65, the lowest the unit could achieve was 73-75. It was necessary to open the windows, which would then blow open in the almost nightly winds. Rooms themselves were great. Loved the shower. The video poker machines could be updated to newer ones, but the machines functioned properly. Only ran into a few with sticky buttons, or hold buttons that would automatically release, causing winning hands to be lost. The bar had great, modern machines with good pay tables. I checked in on a Wednesday and tried to order Blue Moon draft beer, but was told the keg could not be tapped properly. I tried again on my last night and still could not get a beer poured. I would go to the hand sanitizing stations to wash my hands after playing the machines and handling money, but many were empty, and were never refilled during my stay. There are only two restaurants, and they are not open early or late. The food and service is good. I flew into Denver and had an Uber reserved to take me to Black Hawk. But when I landed, Uber could not fulfill the reservation, and I had to wait around for over an hour until I realized they were not coming for me. Need other option
Stayed 5 nights in Mar 2025

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Sam

Stayed 1 night in Mar 2025

6/10 Okay

Heather

Stayed 1 night in Mar 2025

6/10 Okay

Blake

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Average at best

For $200 plus a night I was a tad disappointed. Issues with the elevators, which resulted in having to wait 10 to 15 minutes in order to get to our room on several occasions (on 8th floor)… Refrigerator in the room did not work.
Stayed 2 nights in Mar 2025

4/10 Poor

Ericka

Better offer
Stayed 1 night in Mar 2025