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Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 21 2023 to December 31 2024 (dates subject to change):

  • Sauna

The following facilities are closed on Sunday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Mercure Hotel Gera City features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of 11 meeting rooms and coworking spaces. Event facilities measuring 8073 square feet (750 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Hotel Gera City has designated areas for smoking.

  • Coworking spaces
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Uncovered parking
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Covered parking
  • No single-use plastic soda bottles
  • Uncovered parking
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Conference space size (meters) - 750
  • Number of meeting rooms - 11
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Coin laundry on site
  • Bicycle tour information
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 164
  • Number of floors - 4
  • Couples/private dining
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Conference space
  • Concerts/live shows
  • Tours/ticket assistance
  • Year Built - 1996
  • Free WiFi
  • Sauna
  • Safe-deposit box at front desk
  • Long-term parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 8073
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Television in common areas
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Mercure Hotel Gera City offers 164 accommodations with video-game consoles and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

  • Television
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Desk
  • Video-game console
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • Pay movies
  • Iron/ironing board (on request)
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • First-run movies
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • Restaurant dining guide
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Pentalounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Lounge Bar - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Horse riding nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Parasailing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.00 for adults and EUR 21.00 for children
  • Covered self parking fee: EUR 9.5 per day
  • Covered extended parking fee: EUR 66.50 per week
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events are allowed on site

Long-term renters welcome

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

One child stays free

Guest education on local ecosystems and culture

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Credit card pre-authorization

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Car not required

Long-term renters welcome

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Events/parties allowed

LGBTQ friendly

Smoke detector

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 72 hours

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 25 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Gera pentahotel
  • pentahotel Gera
  • pentahotel Hotel Gera
  • pentahotel Gera Hotel
  • pentahotel Gera
  • Mercure Hotel Gera City Gera
  • Mercure Hotel Gera City Hotel
  • Mercure Hotel Gera City Hotel Gera

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