Beginning of main content

Superior Room (Village)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room (Park)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Park)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers ski storage, an indoor pool, and an outdoor pool. Complimentary self parking is available on site, along with a car charging station.

Le Grand Hôtel & Spa et son Chalet is a smoke-free property.

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free ski shuttle
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Spa treatment room(s)
  • Billiards or pool table
  • Turkish bath/Hammam
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Gift shops or newsstand
  • Laundry facilities
  • Total number of rooms - 76
  • Number of floors - 4
  • Number of buildings/towers - 3
  • Arcade/game room
  • Wedding services
  • Garden
  • Parking onsite
  • Multilingual staff
  • Fireplace in lobby
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Room Amenities

Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with bathrobes and hair dryers. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Free WiFi
  • TV size measurement: inch
  • Bathtub or shower
  • Free cribs/infant beds
  • Towels provided
  • Number of bathrooms - 1

Parking

Free self parking , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Le Pavillon Pétrus - This fine-dining restaurant serves lunch and dinner.

L'Assiette du Coq à l'Ane - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Le Grand Cerf - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 11:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

No front desk

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per day
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Le Grand et son Chalet
  • Le Grand et son Chalet Gerardmer
  • Le Grand Hôtel et son Chalet
  • Le Grand Hôtel et son Chalet Gerardmer
  • Grand Hôtel son Chalet Gerardmer
  • Grand Hôtel son Chalet
  • Le Grand Hôtel Spa et son Chalet
  • Le & Spa Et Son Gerardmer
  • Le Grand Hôtel & Spa et son Chalet Hotel
  • Le Grand Hôtel & Spa et son Chalet Gerardmer
  • Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?