After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.
Dining is available at one of the hotel's 3 restaurants. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers ski storage, an indoor pool, and an outdoor pool. Complimentary self parking is available on site, along with a car charging station.
Le Grand Hôtel & Spa et son Chalet is a smoke-free property.
Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with bathrobes and hair dryers. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Free self parking , Free parking nearby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning.
Le Pavillon Pétrus - This fine-dining restaurant serves lunch and dinner.
L'Assiette du Coq à l'Ane - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Le Grand Cerf - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Check-out time is 11:30 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
No front desk
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Cashless payment methods are available for all transactions.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.