*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Suihouen features hot springs. Dining options at the ryokan include a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This hot springs ryokan also offers a garden, concierge services, and complimentary newspapers in the lobby. An area shuttle within 2 kilometers, a train station pick-up service, and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.
Suihouen has designated areas for smoking.
- Safe-deposit box at front desk
- Free area shuttle
- Daily
- Luggage storage
- Elevator
- Japanese garden
- Number of restaurants - 1
- Free train station drop-off
- Concierge services
- Designated smoking areas
- Front desk (limited hours)
- Free train station pickup
- Kaiseki meal
- Free Japanese breakfast
- Free breakfast
- Electric car charging station
- Total number of rooms - 17
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Number of coffee shops/cafes - 1
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Free area shuttle
- Refrigerator
Room Amenities
Suihouen offers 17 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Wheelchair accessible
- Free newspaper
- Refrigerator
- Minibar
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Free bottled water
- Wireless internet access
- Bidet
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Bathtub or shower
- Private or shared bathroom
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 6
- Geta (wooden sandals)
- Heated floors
- Grab bar - near toilet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:30 AM.
Suihouen has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
- Tattoo restrictions disclaimer
- Indoor private mineral hot springs (Japanese-style onsen)
- Indoor private mineral hot springs (Japanese-style onsen) in communal space
- Indoor mineral hot springs (Japanese-style onsen)
- Outdoor mineral hot springs (Japanese-style onsen)
- Yukata (Japanese robe)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Handrails in stairways
- Wheelchair accessible parking
- Wheelchairs available on site
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hot springs on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 6 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, Diners Club, JCB International, and cash.
Car required
Front desk opens daily at 8:00 AM
Front desk closes daily at 9:30 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is required for transportation to and from this property.
Contactless check-out is available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Hotel Names
- Suihouen Inn Gero
- Suihouen Inn
- Suihouen Gero
- Suihouen Gero
- Suihouen Ryokan
- Suihouen Ryokan Gero
Hotel Reviews
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