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Ghazoua Vacation Packages

We have paid over £200 per night (5 nights stay) which is on the more expensive scale of Riads in Marrakech. The room was fine but was lucking basic amenities you would expect when paying that sort of money. No coffee machine, slippers, tissue paper. TV mounting was wobbly. Although we took the last room, the feeling was that we were alone which is not an issue but maybe for the fact that the riad was kept in semi darkness for whatever reason. On one occasion after a long day out, we asked for a cup of tea and were surprised that t came with a charge. Only for the manager to intervene and waive it. we were told that we can use the swimming pool but for the jacuzzi, we need to pay extra. Again, the expectations were that for the expensive rate of the room, these little things will be included. Staff was very friendly and helpful. Room was relatively clean but some rust was spotted in the bathroom (shampoo bottle) things that can be easily address and should have. the riad location is great. Just a few minutes walk from the Souk. Overall, okay experience but somewhat disappointing. We are frequent travelers and would not consider our stay as value for money.

Small riad located outside the medina. You need to be prepared to deal with staff who can be quite persistent in trying to sell extra services despite our refusals. We eventually booked and paid for an airport transfer through them. They had also offered us a takeaway breakfast, which we never received. We ended up without transportation in the middle of the night, having to figure things out ourselves, and they refused to issue a refund

The staff was good even if there was some difficulty to communicate(French to French). Room was okay, beds were not the most comfortable. Bathroom was discussing, the kitchen walls was white with black stains and the water from the shower was going all over the bathroom. We were not able to get toilet paper from the staff. It would be nice if the pool on the roof was having water in it.

Basic place to crash when you need it. Booked it for a night before our flight, but definitely wasn’t the true accommodating riad experience

Very nice, clean and peaceful Riad. The room was very spacious. It had air conditioning in it which helped to cool the room when it was warm. The continental breakfast was nice also. The hosts were very professional and polite during our stay. They let us leave our luggage there on our last day when our flight was at 10pm. The shuttle service they arranged was on time and very professional.

Breakfast on the terrace is a lovely experience. The rooms are beautiful and the staff very gracious.

The staff was extremely personable. I watching the Champion's League final with one of the staff after check-in. There is a lovely cat who greeted me each day when I returned home. These graces are more than one can expect for at a large hotel. Stay here instead. It is wonderful!