Aparthotel Castelnou

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aparthotel Castelnou

Premium bedding, in-room safe, individually decorated, laptop workspace
Twin Room, Kitchenette | Premium bedding, in-room safe, individually decorated, laptop workspace
Premium bedding, in-room safe, individually decorated, laptop workspace
Twin Room, Kitchenette | Private kitchenette | Fridge, espresso maker, coffee/tea maker, electric kettle
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

Map
Kasteellaan 51, Ghent, 9000
  • Capitole Theatre
    8 min walk
  • Ghent University
    15 min walk
  • Saint Bavo Cathedral
    16 min walk
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    37 min drive

Room options

Twin Room, Kitchenette

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Kitchenette (Double Use)

  • 452 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Apartment, 1 Bedroom, Kitchenette (Triple Use)

  • 452 sq ft
  • Sleeps 3
  • 3 Twin Beds

Apartment, 1 Bedroom, Kitchenette (Quadruple Use)

  • 452 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Aparthotel Castelnou

3-star hotel in St. Macharius
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Aparthotel Castelnou offers 49 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated accommodations include dining tables. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Ghent hotel provides complimentary wired and wireless Internet access. 32-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 230 square feet (21 square meters) include conference space. This Ghent hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Aparthotel Castelnou is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Dali Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dali Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 230 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 8 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Aparthotel Castelnou
Aparthotel Castelnou Ghent
Aparthotel Castelnou Hotel
Aparthotel Castelnou Hotel Ghent
Castelnou Aparthotel
Aparthotel Castelnou Hotel
Aparthotel Castelnou Ghent
Aparthotel Castelnou Hotel Ghent

Aparthotel Castelnou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 339 reviews" "
Rating 8 - Good. 95 out of 339 reviews" "
Rating 6 - Okay. 11 out of 339 reviews" "
Rating 4 - Poor. 1 out of 339 reviews" "
Rating 2 - Terrible. 0 out of 339 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción!!! Llegas en centro caminando en 12 minutos. El desayuno es muy bueno. Recomendado 100
Stayed 3 nights in Aug 2024

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cathleen

Stayed 2 nights in Jun 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, will be back
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel choice
Staff was friendly, and even provided nice brochures with useful information. Breakfast was good. Bathroom was alright. The room was very spacious. The room's kitchen was well equipped. The hotel is close enough to be able to reach the city's center by walking, but also happens to conveniently have public transportation close by. Overall a good hotel choice to visit Ghent.
Stayed 1 night in May 2024

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a break in this fantastic city
Stayed 2 nights in Apr 2024

10/10 Excellent

Mr Mark J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Clean roomy appartment and a great breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were all lovely; Luc was especially helpful, gave great advice, recommendations, directions. The suite was a really great size. The furniture in the room was starting to look shabby and the two drains in the bathroom were slow. For some reason the TV kept turning off. I would stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Lovely stay - the kitchen was really helpful about sorting me a lovely meal when I arrived & had a Zoom meeting till just before they closed, & the desk staff were friendly & helpful & the bar staff were great too. Missing a star because the shower cold tap didn't work. Loking forward to coming back!
Stayed 3 nights in Jan 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
Staff were amazing, so helpful and friendly. Sandra and Michel went above and beyond. Good location, 15 min walk to centre. Secure parking available. Nice breakfast. Room was a little dark but clean and had everything one required incl hairdryer.
Stayed 1 night in Dec 2023

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk has been super helpfull and polite , its my one of the best hotels when it comes to employee & service
Stayed 1 night in Nov 2023

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, short distance from center
Stayed 3 nights in Sep 2023

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another treasure to add to the treasures of Ghent
Stayed for 5 days and would have to say it is the friendliest hotel with most helpful staff we have experienced. Large rooms, spotlessly clean and amazing breakfast included in price. Catered for gluten free ( if advised beforehand) with a special plate of rolls and pastries brought to table. Ghent itself is the best treasure (the Ghent Alterpiece 16E tour essential) but also a good base place to stay for train trips to Brugge, Antwerp etc. The hotel is about a 15 minute walk to Gand Dampoort station and also a 15 minute walk to historic centre. But it’s a nice walk along the canals. Also a bus outside hotel for 2.5 euros if desired ( or reception sell 10 tickets for 17 euros for buses and trams). We would definitely recommend this hotel if you are fit enough to do the walks to station or town or have a car. Don’t miss the little hidden market just a few hundred metres away with wonderful local produce of fruits veges cheeses coffee and cakes. The hotel has cooking facilities in each room if needed
Stayed 5 nights in Aug 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suzanne n Carl
We used the restaurant and the food was delicious and the staff were very friendly. The lady on reception was extremly helful, showing us the best route to walk to get to the main attractions. Unfortunately, it was a bit too far for me to walk as I use a walking stick. She then shown us where to catch the bus, just round the corner, and wrote on the map the names of the stops. She also told us about the boat trips and that you pay less if you are over 65. The boat trip is well worth going on.
Stayed 2 nights in Jul 2023

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was so helpful and it was a fantastic start to a lovely stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Don

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, friendly staff, and a nice full breakfast included. Though we liked the quiet of th3 neighborhood, the location wasn’t ideal for access to sights and restaurants
Stayed 3 nights in Apr 2023

10/10 Excellent

Lucian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff at the reception, nice cozy and comfortable apartment. Good breakfast. Coming back next time I'm in town!
Stayed 2 nights in Mar 2023

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great reception staff and very welcoming on arrival. The property is only a short walk from the centre and all the main sights of Ghent. The area is quiet and away from nightlife and traffic noise. The room was a good size and we made good use of the small kitchenette. There was a generous variety of buffet style breakfast on offer. We struggled to control the room temperature using the thermostat and were a little overwhelmed by the heat in the room. It would probably be ok for those who like a more cosy temperature but it was too much for us.
Stayed 2 nights in Feb 2023

10/10 Excellent

sean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, good high quality and well presented rooms, very good breakfast, car parking, 10 minute walk to centre - really good value for money !
Stayed 2 nights in Jan 2023

10/10 Excellent

LUZAAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good receptionist, clean and tidy
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Ghent
Excellent stay at this hôtel Enjoyed our week, close enough to city center and train station Staff is very friendly. We highly recommend if you plan à trip to Ghent
Stayed 7 nights in Aug 2022

10/10 Excellent

Mrs J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ab Fab for us!
What a great place! We wanted somewhere roomy, self catering and convenient. Brilliant, quiet location, easy to walk into the centre. Very good accommodation with a superb breakfast included. We ate in the restaurant on a rainy night and the food was delicious. The staff were friendly and helpful. No hesitation in recommending this venue.
Stayed 3 nights in Jun 2022