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Boutique Hotel Onderbergen

2.0 star property

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Exterior
Family Suite | Minibar, in-room safe, individually decorated, individually furnished
Standard Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (EUR 18.5 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Onderbergen 65, Ghent, 9000
  • Saint Bavo Cathedral
    ‪9 min walk‬
  • Ghent Town Hall
    ‪9 min walk‬
  • Gravensteen Castle
    ‪11 min walk‬

Room options

View all photos for Family Suite

Family Suite | Minibar, in-room safe, individually decorated, individually furnished

Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite

  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (6 Adults)

Family Room (6 Adults) | Minibar, in-room safe, individually decorated, individually furnished

Family Room (6 Adults)

  • 474 sq ft
  • Sleeps 6
  • 6 Twin Beds OR 1 Double Bed and 4 Twin Beds

View all photos for Family Room (4 Adults)

Family Room (4 Adults) | Minibar, in-room safe, individually decorated, individually furnished

Family Room (4 Adults)

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, individually decorated, individually furnished

Luxury Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Boutique Hotel Onderbergen

Hotel in Ghent City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a meeting room, express check-out, and tour/ticket assistance are onsite. Change of towels is available on request.
Boutique Hotel Onderbergen offers 24 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Ghent hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Boutique Hotel Onderbergen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Patrick Foleys Irish Bar - This restaurant specializes in Irish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.50 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patrick Foleys Irish Bar

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 14 for children
  • Uncovered self parking fee: EUR 17 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 2 stars.

Property is also known as

Boutique Hotel Onderbergen
Boutique Hotel Onderbergen Ghent
Boutique Onderbergen
Boutique Onderbergen Ghent
Hotel Onderbergen
Onderbergen Hotel
Boutique Onderbergen Ghent
Boutique Hotel Onderbergen Hotel
Boutique Hotel Onderbergen Ghent
Boutique Hotel Onderbergen Hotel Ghent

Boutique Hotel Onderbergen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 367 reviews
Rating 8 - Good. 144 out of 367 reviews
Rating 6 - Okay. 38 out of 367 reviews
Rating 4 - Poor. 9 out of 367 reviews
Rating 2 - Terrible. 3 out of 367 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal super amable, la habitación hermosa, la ubicación cerca del centro,excelente servicio,super recomendable, excelente servicio, incluso el personal de recepción habla español y te explica todos los atractivos que tiene la ciudad,
Stayed 1 night in Dec 2024

6/10 Okay

Charlotte

Stayed 1 night in Oct 2024

10/10 Excellent

derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to lay your head
Amazing location. Walkable to everywhere.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

p

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Delightful
The room, at the top of very steep stairs was delightful. The stairs would be a struggle for some people, but they do warn you when checking in, and offer to swap rooms if an issue. The pillows are not the best, too soft for those needing decent neck support. We didn't have breakfast, as at €18.50 felt it was a bit steep, and we wanted to find a cafe/patisserie for a light snack before heading out for the day
Stayed 1 night in Oct 2024

6/10 Okay

paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Disappointed as the property was advertised as a “Boutique hotel”. Our family room could not be classed as boutique ( we expected more for the cost of the room)! There was a lot of noise into our room through the ventilation ducting! We noted the bed sheets to one of the beds was mouldy, these were replaced after we brought to the attention of the management. The room was very warm, however there were fans provided to assist The positives are that the hotel is centrally located and has the pub below!
Stayed 2 nights in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander, Bronx

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, chairming, sweet place, with great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fab stay but room was very warm and bright. We were in an attic room with a velux window we couldn’t reach to open or pull the blinds down on. Fans provided but they are very noisy so being able to open the window would’ve been better
Stayed 1 night in Jun 2024

10/10 Excellent

Yi

Stayed 1 night in Jun 2024

8/10 Good

Surasak, Muang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city center, separated entrance ,2 BR Apartment with full kitchenett,but no washing machine.Very convenient for my family of four. Room cleaning was every 3 days.
Stayed 5 nights in May 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with lovely staff.
Very nice and helpful staff. Comfortable room with large bathroom and lovely shower. The structure is beautiful and in a good location. Great recommendations from staff about where to eat and what to see. The only thing I would change is upgrading from “standard room,” which seems to mean attic with skylights only and whacky steep stairs to manage, to a room on the first floor (one flight up). It appeared that the canal side first floor rooms were probably fantastic.
Stayed 2 nights in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled using public transport, train and tram made staying at this hotel very convenient as only a couple of minutes walk from tram stop. Hotel is in a great location not too far from all the attractions or tram. Room was clean and plenty of amenities, nice coffee and a fridge with drinks at a reasonable cost. Staff at reception were very friendly and very knowledgeable about the local area.
Stayed 1 night in May 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Old building without elevator. Very steep and narrow stairs. To be fair they were willing to carry luggage up and down. Location was within walking distance to most attractions. Desk clerks were hit and miss regarding availability. We would not return.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly especially our new friend Joke, she was amazing in every way possible! We will go back!
Stayed 7 nights in Jan 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in the center of Ghent. An old townhouse remodeled as a hotel. The rooms are spacious and functional. The only drawback is the small bathroom (hence 4-star rating for facilities). The staff is very friendly, fluent in English (and probably many other languages), always available to help and to provide information. The hotel is located in the center of Ghent minutes away from the most important sites to visit in Ghent. Despite the location in the city center, we (family of five with suitcases) had no trouble reaching it using train and tram from Brussels Airport. Overall, highly recommended!
Stayed 6 nights in Dec 2023

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to be in the middle of everything, clean and convenient. Comfortable beds and the staff are very lovely and attentive
Stayed 1 night in Nov 2023

10/10 Excellent

Quade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Aristide Toussaint

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very easy to reach, clean and l highly appreciated the kindness of members of the staff.
Stayed 2 nights in Nov 2023

6/10 Okay

Mallory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice but the location is not the best. It was exceptionally noisy, it’s under construction so there was a ton of people in and out, and the “close” parking was very far away. The lady working the desk was very nice and helpful and the rooms were large but it’s just not in the best location to really see and walk around Ghent.
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenietly located close to the Gent center. The staff is very friendly and provides all assistance possible. The great hotel to stay. Thank you very much.
Stayed 1 night in Oct 2023

10/10 Excellent

Zara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, helpful staff, great location, definitely come again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Pasi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, quirky hotel south of the Grote Markt by about a 10 minute walk. The room was no more than a very small bedroom, but fine for our use. Despite the size there was a closet and a small desk. The bathroom was really nice, fully updated and modern, with a shower stall (no tub). The innkeeper told us that a shortcut to our room was afforded through the Irish pub next door (fully accepted by the pub, just walk on through - or stop for food and drink... Fantastic food there by the way, and a fine Belgian beer selection, not just Irish ones!) If you want the standard lobby-hallway-generic room of modern hotels forget this one. There are stairs only as far as I know, and room size could be issues for some. But if character, quirks and a decent price are alright with you, give it a go!