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Carlton Hotel

3.0 star property

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Photo gallery for Carlton Hotel

Deluxe Double Room, Terrace, City View | View from room
Building design
Deluxe Double Room, Terrace, City View | Minibar, desk, blackout drapes, free cribs/infant beds
Deluxe Double Room, Terrace, City View | Minibar, desk, blackout drapes, free cribs/infant beds
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Koningin Astridlaan 138, Ghent, 9000
  • Saint Bavo Cathedral
    ‪4 min drive‬
  • Flanders Expo
    ‪4 min drive‬
  • Gravensteen Castle
    ‪5 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, desk, blackout drapes, free cribs/infant beds

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, desk, blackout drapes, free cribs/infant beds

Classic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, blackout drapes, free cribs/infant beds

Standard Twin Room

10.0 out of 10
Exceptional
(20 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout drapes, free cribs/infant beds

Standard Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, desk, blackout drapes, free cribs/infant beds

Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | Minibar, desk, blackout drapes, free cribs/infant beds

Deluxe Double Room, Terrace, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Carlton Hotel

3-star Ghent hotel, connected to the convention center in Stationsbuurt Noord
This smoke-free hotel features a bar/lounge, self parking, and coffee/tea in a common area. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Carlton Hotel offers 21 air-conditioned accommodations with minibars and complimentary bottled water. 22-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Carlton Hotel features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers a front-desk safe and an elevator. Onsite parking is available (surcharge), along with a car charging station.

Carlton Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 18 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Family friendly

  • In-room crib

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Secured self parking fee: EUR 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Carlton Ghent
Carlton Hotel Ghent
Carlton Hotel Hotel
Carlton Hotel Ghent
Carlton Hotel Hotel Ghent

Carlton Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 499 out of 652 reviews
Rating 8 - Good. 134 out of 652 reviews
Rating 6 - Okay. 13 out of 652 reviews
Rating 4 - Poor. 2 out of 652 reviews
Rating 2 - Terrible. 4 out of 652 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a small and very friendly hotel. We felt very welcomed. Amazing breakfast cooked to order. A room with views across the city. We have stayed in some of the larger 4/5 star hotels in Ghent previously and this was all round a much more pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to base yourself in Ghent

This lodging was ideal for a visit to Ghent. I picked it for its location (5 minute walk from StPieters train station but loved everything about it. Staff was friendly, efficient and very helpful. Room was large by European standards. Buffet breakfast (with made to order eggs and mini pancakes) was excellent. Its location near the train station and tram stop made it easy to get to and from Brussels and to get into the historic center for sightseeing. The hotel even sold the Ghent City card - worth it if you visit at least most of the sights in town and use the tram. If I could I would rate this lodging an 11 out of 10. We are world travelers and this place is a gem. Also around the corner is Traiteur Toulouse - excellent food at a reasonable price. Also recommended by the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Carlton was great, so handy to the train station, 20 minute stroll into the old town, staff were so helpful giving some site seeing tips. Certainly value for money and have no issues recommending a stay
Stayed 1 night in Jan 2025

8/10 Good

tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Callum

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay - Jeffrey and his team were fantastic 😃
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay!

We had a wonderful stay at the Hotel Carlton. Hotel is steps from the train station which was very convenient. Staff was incredibly friendly, and breakfast was great! We highly recommend this hotel.
Stayed 3 nights in Dec 2024

2/10 Terrible

Antreas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Alvaro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and comfortable rooms for a short stay in Ghent. The nearby station allows you to go to all nearby cities and get back during the day.
Stayed 13 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ghent

Excellent hotel near the main station, 2nd time we’ve stopped here, friendly staff , clean and comfortable rooms,highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Traveled with family
Liked: Amenities
Quiet location with easy access to train station and close to tram if you need it for city centre. Room was very spacious, clean with nice finishing touches.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at the Carlton Hotel. It is on the tram and a five minute walk from the train station. We would definitely recommend it to anyone visiting Ghent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Wayne Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and Accessible - Great Place

Great location in a very walkable city. Service was excelling. The hotel had an old school vibe, but the rooms were spacious, clean, and overlooking a beautiful, leafy neighborhood.
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Hotel in Ghent

Hotel Carlton was a perfect place to stay in Ghent. It was a couple of minutes walk to the train station and about 25 minutes walk to the historic centre. The room was spacious and had a kettle and coffee machine. Breakfast was delicious. Staff were friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cuisine in the morning

Their breakfast is amazing!! All kinds of bread are delicious. Freash squeezed orange juice tastes good, obviously. They cook eggs as you like. I highly recommend u also try their breakfast!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan, Harrow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent base close to Sint Pieters station. Very helpful staff throughout our 3 night stay. Good sizable and comfortable room with minibar and aircon. Chargeable breakfast is very good with cooked to order options.
Stayed 3 nights in Jul 2024